Patrick Quinlan's guest appearances

Patrick Quinlan

Colorado = Security Podcast

CXNext

98.5 ONE FM Podcasts

Julie Smith

Brad Feld

Liz Ryan

James Johnson

Chris Butler

Cal Fussman

Mike Wilson

Michelle Wilson

Chris Martinez

Patrick Walsh

Stephanie Plunkett

Josh Datko

Mark Evans

Mike Smith

Dan Moore

OwlTail

This interview first aired on Wednesday the 22nd of March, 2023 on ONE FM 98.5 Shepparton.One FM Breakfast announcer Terri Cowley talks to musicians Patrick Quinlan and Bill Foster from the band Wasteman.  They preview their show at the 2023 Shepparton Festival and we hear their track 'Belgrave'.To find out more go to the Shepparton Festival website - https://sheppartonfestival.org.au/.To book tickets to Wasteman's show head to Shepparton on Saturday the 1st of April, 2023 head to https://events.humanitix.com/wastemanListen to Terri Cowley live on weekday mornings from 6am-9am.Contact the station on admin@fm985.com.au or (+613) 58313131The ONE FM 98.5 Community Radio podcast page operates under the license of Goulburn Valley Community Radio Inc. (ONE FM) Number 1385226/1.PRA AMCOS (Australasian Performing Right Association Limited  and Australasian Mechanical Copyright Owners Society) that covers Simulcasting and Online content including podcasts with musical content, that we pay every year. This licence number is 1385226/1.

This interview first aired on Wednesday the 22nd of March, 2023 on ONE FM 98.5 Shepparton. One FM Breakfast announcer Terri Cowley talks to musicians Patrick Quinlan and Bill Foster from the band Wasteman. They preview their show at the 2023 Shepparton Festival and we hear their track 'Belgrave'. To find out more go to the Shepparton Festival website - <a href="https://sheppartonfestival.org.au/" rel="nofollow" target="_blank">https://sheppartonfestival.org.au/</a>. To book tickets to Wasteman's show head to Shepparton on Saturday the 1st of April, 2023 head to <a href="https://events.humanitix.com/wasteman" rel="nofollow" target="_blank">https://events.humanitix.com/wasteman</a> Listen to Terri Cowley live on weekday mornings from 6am-9am. Contact the station on admin@fm985.com.au or (+613) 58313131 The ONE FM 98.5 Community Radio podcast page operates under the license of Goulburn Valley Community Radio Inc. (ONE FM) Number 1385226/1. PRA AMCOS (Australasian Performing Right Association Limited and Australasian Mechanical Copyright Owners Society) that covers Simulcasting and Online content including podcasts with musical content, that we pay every year. This licence number is 1385226/1.

Shepparton Festival 2023:  Wasteman band members Patrick Quinlan and Bill Foster

When a company rolls out self-service capabilities, they have to be deliberate. Keeping use cases narrow is the way to go at first. It’s something that Patrick Quinlan, Senior Manager for Self-Service and Analytics at Citrix, has found out firsthand. In this one, Patrick shares how Citrix has rolled out a chatbot on their site—but also how KCS (Knowledge-Centered Support) is just as important as their customer-facing tech.

When a company rolls out self-service capabilities, they have to be deliberate. Keeping use cases narrow is the way to go at first. It’s something that <a href="https://www.linkedin.com/in/patrickq/" rel="nofollow" target="_blank">Patrick Quinlan,</a> Senior Manager for Self-Service and Analytics at <a href="https://www.citrix.com/" rel="nofollow" target="_blank">Citrix</a>, has found out firsthand. In this one, Patrick shares how Citrix has rolled out a chatbot on their site—but also how KCS (Knowledge-Centered Support) is just as important as their customer-facing tech.

24. Why Customer-Facing Support Tech Is Only Half the Battle w/ Patrick Quinlan

In this episode: Patrick Quinlan, CEO and co-founder of Convercent is our guest this week. News from: CDOT, Google, CryptoKitties, Riot Blockchain, Vista Equity Partners, BSides Denver, Overwatch.id, ManagedMethods, Ping Identity, Secure64 and a lot more!In Soviet Russia, election votes youMueller's Russia investigation touches Colorado. And so does SamSam ransomware (sorry CDOT!). Google shows off their new digs in Boulder. Cyprokitties play with cryptocurrency in Denver, and Riot Blockchain looks a bit wobbly. And a lot more news this week.Trivia: Congrats to Justin Brenneman who knew that the world's most secure seed vault is in Colorado. Did you catch this week's trivia question? Be the first to reply to info@colorado-security.com with the right answer and get any $25 item from the Colorado = Security store.Come join us on the new Colorado = Security Slack channel to meet old and new friends.Sign up for our mailing list on the main site to receive weekly updates - https://www.colorado-security.com/. If you have any questions or comments, or any organizations or events we should highlight, contact Alex and Robb at info@colorado-security.comLocal security news:Join the Colorado = Security Slack channelColorado targeted by Russians indicted in Robert Mueller probe indictment saysSamSam ransomware variant hits Colorado transportation agency and demands bitcoinGoogle shows off new Boulder campus, funds K-12 computer scienceCryptoKitties paving way to understanding blockchain, including at Denver Ethereum hackathonRiot Blockchain's stock tumbles 30% after CNBC investigation into former biotech firm that changed to trendy nameBillionaire Robert Smith left his hometown of Denver years ago, but now he’s growing a tech empire hereBSides CFP OpenOverwatch.Id $3.22 million FundraisingOperation Cyber BlanketManagedMethods Wins Gold 2018 Cybersecurity Excellence Award for Best Cloud Security ProductPing Identity Takes the Gold Cybersecurity Excellence Award for Second Consecutive YearSecure64 blog - How to Stop Bots from Exploiting Social Media SitesJob Openings:Fast Enterprises - Information Security OfficerGates - Sr Security EngineerCity and County of Denver - Information Security SpecialistPing Identity - SRE - Security OperationsCHI - Security Engineer III - AV, EncryptionCoreSite - Senior Information Security EngineerCigna - Cyber Threat Responder and Malware Analysis LeadBlack Knight - Threat Intelligence Analyst IIFirst Data - Senior Application AnalystNetizen - Cybersecurity Engineer IIIUpcoming Events:This Week and Next:GDPR Meetup - An Overview of GDPR - 2/27SecureSet - Hacking 10 Workshop: AppSec - 2/27ISSA COS - Women in Security - 2/27DenSec - South Meetup - 3/5CTA - Daybreak Education Series: The Business of IoT - 3/6SnowFroc - 3/8Other Notable Upcoming EventsC-Level @ Mile High - 3/15Rocky Mountain Information Security Conference - 5/8-10View our events page for a full list of upcoming events* Thanks to CJ Adams for our intro and exit! If you need any voiceover work, you can contact him here at carrrladams@gmail.com. Check out his other voice work here.* Intro and exit song: "The Language of Blame" by The Agrarians is licensed under CC BY 2.0

In this episode: Patrick Quinlan, CEO and co-founder of Convercent is our guest this week. News from: CDOT, Google, CryptoKitties, Riot Blockchain, Vista Equity Partners, BSides Denver, <a href="http://Overwatch.id" rel="nofollow" target="_blank">Overwatch.id</a>, ManagedMethods, Ping Identity, Secure64 and a lot more! In Soviet Russia, election votes you Mueller's Russia investigation touches Colorado. And so does SamSam ransomware (sorry CDOT!). Google shows off their new digs in Boulder. Cyprokitties play with cryptocurrency in Denver, and Riot Blockchain looks a bit wobbly. And a lot more news this week. Trivia: Congrats to Justin Brenneman who knew that the world's most secure seed vault is in Colorado. Did you catch this week's trivia question? Be the first to reply to info@colorado<a href="http://-security.com" rel="nofollow" target="_blank">-security.com</a> with the right answer and get any $25 item from the Colorado = Security store. Come join us on the new Colorado = Security Slack channel to meet old and new friends. Sign up for our mailing list on the main site to receive weekly updates - <a href="https://www.colorado-security.com/" rel="nofollow" target="_blank">https://www.colorado-security.com/</a>. If you have any questions or comments, or any organizations or events we should highlight, contact Alex and Robb at info@colorado<a href="http://-security.com" rel="nofollow" target="_blank">-security.com</a> Local security news: Join the Colorado = Security Slack channel Colorado targeted by Russians indicted in Robert Mueller probe indictment says SamSam ransomware variant hits Colorado transportation agency and demands bitcoin Google shows off new Boulder campus, funds K-12 computer science CryptoKitties paving way to understanding blockchain, including at Denver Ethereum hackathon Riot Blockchain's stock tumbles 30% after CNBC investigation into former biotech firm that changed to trendy name Billionaire Robert Smith left his hometown of Denver years ago, but now he’s growing a tech empire here BSides CFP Open <a href="http://Overwatch.Id" rel="nofollow" target="_blank">Overwatch.Id</a> $3.22 million Fundraising Operation Cyber Blanket ManagedMethods Wins Gold 2018 Cybersecurity Excellence Award for Best Cloud Security Product Ping Identity Takes the Gold Cybersecurity Excellence Award for Second Consecutive Year Secure64 blog - How to Stop Bots from Exploiting Social Media Sites Job Openings: Fast Enterprises - Information Security Officer Gates - Sr Security Engineer City and County of Denver - Information Security Specialist Ping Identity - SRE - Security Operations CHI - Security Engineer III - AV, Encryption CoreSite - Senior Information Security Engineer Cigna - Cyber Threat Responder and Malware Analysis Lead Black Knight - Threat Intelligence Analyst II First Data - Senior Application Analyst Netizen - Cybersecurity Engineer III Upcoming Events: This Week and Next: GDPR Meetup - An Overview of GDPR - 2/27 SecureSet - Hacking 10 Workshop: AppSec - 2/27 ISSA COS - Women in Security - 2/27 DenSec - South Meetup - 3/5 CTA - Daybreak Education Series: The Business of IoT - 3/6 SnowFroc - 3/8 Other Notable Upcoming Events C-Level @ Mile High - 3/15 Rocky Mountain Information Security Conference - 5/8-10 View our events page for a full list of upcoming events * Thanks to CJ Adams for our intro and exit! If you need any voiceover work, you can contact him here at carrrladams@gmail.com. Check out his other voice work here. * Intro and exit song: "The Language of Blame" by The Agrarians is licensed under CC BY 2.0

56 - 2/26 - Patrick Quinlan, CEO & co-Founder of Convercent