Tia Zuniga's guest appearances

Tia Zuniga

Getting Work To Work

Jake Kahana

Tara Swart

Kerri Twigg

Kanika Tolver

Ilise Benun

Stephen Warley

Charlie Gilkey

Lian Dolan

Matt Wood

Gary Rogowski

Carson Tate

Brian Brown

Kelly Smith

Heidi Hackemer

Eric Maisel

OwlTail

Derrin Hawkins

How do you deliver WOW in uncertain times? How do you consistently bring a service-first mindset to the people around you? These are two questions at the core of this conversation with Kelly Smith, Derrin Hawkins, and Tia Zuniga from Zappos. In this conversation, we talk about their experimental brand marketing team, THINK, and how they push the boundaries of traditional marketing, how they cultivate trust at a team level and a company level, what leadership looks like in a self-organizing company, and the importance of one single positive interaction. We also talk about the latest book from Zappos, The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First. Show Links  Zappos The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First by the Employees of Zappos.com Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh Meet THINK: The Team Behind #ImNotABox Zappos 10 Core Values Support Getting Work To Work on ChrisMartinStudios.shop! Sign up for my weekly newsletter: The Curiosity Lab

How do you deliver WOW in uncertain times? How do you consistently bring a service-first mindset to the people around you? These are two questions at the core of this conversation with Kelly Smith, Derrin Hawkins, and Tia Zuniga from Zappos. In this conversation, we talk about their experimental brand marketing team, THINK, and how they push the boundaries of traditional marketing, how they cultivate trust at a team level and a company level, what leadership looks like in a self-organizing company, and the importance of one single positive interaction. We also talk about the latest book from Zappos, <a href="https://www.amazon.com/Power-WOW-Electrify-Putting-Service/dp/1948836572" rel="noopener noreferrer nofollow" target="_blank">The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First</a>. <h2>Show Links</h2> <ul> <li><a href="https://www.zappos.com" rel="noopener noreferrer nofollow" target="_blank">Zappos</a></li> <li><a href="https://www.amazon.com/Power-WOW-Electrify-Putting-Service/dp/1948836572" rel="noopener noreferrer nofollow" target="_blank">The Power of WOW: How to Electrify Your Work and Your Life by Putting Service First</a> by the Employees of <a href="http://Zappos.com" rel="nofollow" target="_blank">Zappos.com</a></li> <li><a href="https://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446576220" rel="noopener noreferrer nofollow" target="_blank">Delivering Happiness: A Path to Profits, Passion, and Purpose</a> by Tony Hsieh</li> <li><a href="https://www.zappos.com/about/stories/meet-think" rel="noopener noreferrer nofollow" target="_blank">Meet THINK: The Team Behind #ImNotABox</a></li> <li><a href="https://www.zapposinsights.com/about/core-values" rel="noopener noreferrer nofollow" target="_blank">Zappos 10 Core Values</a></li> <li><a href="https://www.chrismartinstudios.shop" rel="noopener noreferrer nofollow" target="_blank">Support Getting Work To Work</a> on ChrisMartinStudios.shop!</li> <li>Sign up for my weekly newsletter: <a href="http://www.chrismartinstudios.com/the-curiosity-lab" rel="nofollow" target="_blank">The Curiosity Lab</a></li></ul>

“The Power of WOW” with Kelly Smith, Derrin Hawkins, and Tia Zuniga (GWTW395)