Andrea Hoban's guest appearances

Andrea Hoban

Keys To The Shop : Equipping Coffee Retail Professionals

Construction Dream Team

Michael Phillips

Scott Anthony Barlow

Pete Mockaitis

Jill Schlesinger

Steve Rhinehart

Laura Gonzalez

Ryan Fisher

Kwame Christian

Dave Stachowiak

Tom Taylor

Jeff Taylor

Kevin Nealon

Michael Tan

Peter Giuliano

Greg McKeown

OwlTail

To say our emotions are on high alert these days is quite an understatement. I, like you, have found it difficult to manage let alone even articulate the feelings that are constantly being triggered in the wake of the pandemic. At no time has it been more needed to talk about emotional intelligence and managing our emotions in a healthy way than now.  Today we welcome back to the show, Andrea Hoban to help us cope with Corona using emotional intelligence.  Andrea is Co-Founder and Chief Learning Officer at Oji Life Lab, and has more than twenty years of experience in leading large teams and building business. She is a certified executive coach and leadership development practitioner who has helped hundreds of professionals learn to harness their emotions to achieve their goals. Andrea is a sought after speaker, having presented at many state and national conferences. As an executive coach and facilitator, she works with individuals and teams to achieve goals and push past limitations. She has served as Board President of HerWisdom.org, School Board President at St. Perpetua School in California, Executive Director of the Portland Chapter of Women in Technology, member of the National Association of Female Executives. At Oji, she is reimagining the way we learn skills like emotional intelligence to directly impact the quality of our lives. This conversation is designed to equip you with tools, habits, and insights to capture, re-frame, and manage your emotions in a healthy sustainable way. In edition this will give you some great tips on how to manage the emotions of your team and to use emotional intelligence to lead well both in this crisis and beyond.  We will learn:  Using the Mood Meter Managing and Re-framing emotions Staying calm The positive side of being triggered Using Emotional Intelligence to effectively lead and mange your team  Emotional contagion and co-regulation Adopting an emotional charter  Embrace the awkwardness  Permission to feel    Links:   Coping with Corona (original)  Leaders Edition  HR Edition 176 : Harnessing our Emotions at work w/ Andrea Hoban  Deep Listening w/ Oscar Trimboli  Self Care 101  Dealing with Stress in the Cafe w/ Joe Sanok  TED Talk on stress by Kelly McGonigal  Book: Permission to Feel    JOIN THE KTTS MIGHT NETWORK!!! https://keys-to-the-shop.mn.co     The BEST in commercial coffee equipment www.prima-coffee.com/keys   Want the best plant based beverage for your coffee drinks?  www.pacificfoods.com/food-service

To say our emotions are on high alert these days is quite an understatement. I, like you, have found it difficult to manage let alone even articulate the feelings that are constantly being triggered in the wake of the pandemic. At no time has it been more needed to talk about emotional intelligence and managing our emotions in a healthy way than now.  Today we welcome back to the show, Andrea Hoban to help us cope with Corona using emotional intelligence.  Andrea is Co-Founder and Chief Learning Officer at <a href="http://ojilifelab.com" rel="nofollow" target="_blank">Oji Life Lab</a>, and has more than twenty years of experience in leading large teams and building business. She is a certified executive coach and leadership development practitioner who has helped hundreds of professionals learn to harness their emotions to achieve their goals. Andrea is a sought after speaker, having presented at many state and national conferences. As an executive coach and facilitator, she works with individuals and teams to achieve goals and push past limitations. She has served as Board President of <a href="http://HerWisdom.org" rel="nofollow" target="_blank">HerWisdom.org</a>, School Board President at St. Perpetua School in California, Executive Director of the Portland Chapter of Women in Technology, member of the National Association of Female Executives. At Oji, she is reimagining the way we learn skills like emotional intelligence to directly impact the quality of our lives. This conversation is designed to equip you with tools, habits, and insights to capture, re-frame, and manage your emotions in a healthy sustainable way. In edition this will give you some great tips on how to manage the emotions of your team and to use emotional intelligence to lead well both in this crisis and beyond.  We will learn: <ul> <li>Using the Mood Meter</li> <li>Managing and Re-framing emotions</li> <li>Staying calm</li> <li>The positive side of being triggered</li> <li>Using Emotional Intelligence to effectively lead and mange your team </li> <li>Emotional contagion and co-regulation</li> <li>Adopting an emotional charter </li> <li>Embrace the awkwardness </li> <li>Permission to feel</li> </ul> Links: <ul> <li><a href="http://keystotheshop.com/wp-content/uploads/2020/04/coping-with-corona.original.pdf" rel="nofollow" target="_blank"> Coping with Corona (original)</a></li> <li><a href="http://keystotheshop.com/wp-content/uploads/2020/04/coping-with-corona-leadership-edition.original.pdf" rel="nofollow" target="_blank"> Leaders Edition</a></li> <li><a href="http://keystotheshop.com/wp-content/uploads/2020/04/coping-with-corona-hr-edition.original.pdf" rel="nofollow" target="_blank"> HR Edition</a></li> <li><a href="http://keystotheshop.com/emotions/" rel="nofollow" target="_blank">176 : Harnessing our Emotions at work w/ Andrea Hoban </a></li> <li><a href="http://keystotheshop.com/deeplistening/" rel="nofollow" target="_blank">Deep Listening w/ Oscar Trimboli</a></li> <li><a href="http://keystotheshop.com/111-self-care-101-taking-care-of-yourself-while-taking-care-of-others/" rel="nofollow" target="_blank"> Self Care 101</a></li> <li><a href="http://keystotheshop.com/095-dealing-with-stress-in-the-cafe-w-wellness-counselor-joe-sanok/" rel="nofollow" target="_blank"> Dealing with Stress in the Cafe w/ Joe Sanok</a></li> <li><a href="https://www.ted.com/talks/kelly_mcgonigal_how_to_make_stress_your_friend?language=en" rel="nofollow" target="_blank"> TED Talk on stress by Kelly McGonigal</a></li> <li><a href="https://www.amazon.com/Permission-Feel-Unlocking-Emotions-Ourselves/dp/1250212847" rel="nofollow" target="_blank"> Book: Permission to Feel</a></li> </ul> JOIN THE KTTS MIGHT NETWORK!!! <a href="https://keys-to-the-shop.mn.co/feed" rel="nofollow" target="_blank">https://keys-to-the-shop.mn.co</a> The BEST in commercial coffee equipment <a href="http://www.prima-coffee.com/keys" rel="nofollow" target="_blank">www.prima-coffee.com/keys</a> Want the best plant based beverage for your coffee drinks?  <a href="http://www.pacificfoods.com/food-service" rel="nofollow" target="_blank">www.pacificfoods.com/food-service</a>

213 : Coping with Corona using Emotional Intelligence w/ Andrea Hoban

3 Invaluable Lessons from Andrea Hoban  Emotions Matter. It is important to recognize what you are feeling when we are feeling it because emotions are contagious. When leaders practice emotional intelligence, team members feel seen and heard and respond in a way that moves the business forward.    This week, host Sue Dyer speaks with Andrea Hoban, who is the Co-Founder and Head of Learning at Oji Life Lab.  Andrea, with over 20 years of experience in leading large teams and building businesses.  Her focus is on how you can use emotional intelligence to improve how you deal with your team.  Join us today to learn about Andrea’s unique model in emotional intelligence.   Andrea’s Journey into Emotional Intelligence  (02:10) Andrea’s early career was spent managing teams and learning all the wrong lessons from leaders that possess certain skills or lack thereof.  She had the opportunity to lead a function around enterprise training skills, and ultimately into mentoring and coaching where she learned that, “how we experience our own emotions really colors how we see the world."   A Brief Overview of Emotional Intelligence (EQ)  (04:38) EQ helps us recognize what we are feeling when we are feeling it because most of us have lost contact with a large variety of feelings.  For example, recognizing the difference between disappointment and anger.  EQ helps us understand the root causes of emotions by providing steps to understand emotions.   How Can Construction Teams Use Emotional Intelligence  (12:57)  Emotions are contagious. Think about, “Is what I’m feeling what I want people to catch from me?” Use EQ to discover a thoughtful approach to addressing teams and situations.    Andreas “Unique Model” for EQ (15:55)  Provides two big skills to focus on for regulating emotions. First, become more aware of what you are feeling. Use the Mood Mirror tool to measure your emotions. Second, figure out what emotional state you want. Use the toolkit of strategies: thinking strategies, action strategies.    How to Develop a “Toolkit of Strategies”  (20:31) Focus on the strategies that make us feel good and avoid those that we know don't work. Tune-in to what supports a shift to where we want to go. Whether it's positive self-talk or a reframing tool, it will help break the cycle of feelings.   What Happens When Your Entire Team Practices These Techniques? (22:20)  Leaders can enhance teams and issue resolution. Team members respond in ways that moves the business forward. Allows work to be frictionless. People feel seen and heard.    Advice on Learning More About EQ (26:16)  Get and read the book,  Permission to Feel. Check out Emotion Life Lab App.    Why/How Andrea Became Involved with Emotional Intelligence (28:10) Andrea had the opportunity to develop a strategy of training for a large corporation and that led to mentoring and coaching.  When learning to be a coach for others, she discovered that you have to unpack your own baggage.  The journey came from Andrea asking, "How do I help people build skills that make a large difference in the quality of their lives."   The Very Best Advice Andrea Has Ever Received (29:55) Emotions matter.  Understanding that emotions are information allows us to explore them with curiosity.  We are less likely to judge ourselves or judge the emotions other people feel.   Resources for Listeners  Recommended Book:  Permission to Feel by Marc Brackett, Ph.D. The Mood Meter App    Contact Andrea By Email On LinkedIn Oji Life Lab Website   Andrea’s Parting Advice (34:41) Name it to tame it!  Write down the things we are feeling, several times a day.  The more we start recognizing what we are feeling, the more we are able to deal with the emotions involved.   Construction Nation! Dream Teams don’t just happen they are built one step at a time. Why not send out this episode to your team, so they can help you. The more people you have helping – the faster you can build your Construction Dream Team.   Construction Dream Team drops every Monday morning at 4 am PST. Please join us next week when Sue will interview another industry leader or expert so you can learn how to create your Construction Dream Team!  Please head on over to ConstructionDreamTeam.com to sign up for our newsletter and don’t forget to subscribe on iTunes,  Stitcher,  Google Play, or Spotify!

3 Invaluable Lessons from Andrea Hoban <ol> <li>Emotions Matter.</li> <li>It is important to recognize what you are feeling when we are feeling it because emotions are contagious.</li> <li>When leaders practice emotional intelligence, team members feel seen and heard and respond in a way that moves the business forward.</li> </ol> This week, host <a href="https://www.linkedin.com/in/suedyer/" rel="nofollow" target="_blank">Sue Dyer</a> speaks with Andrea Hoban, who is the Co-Founder and Head of Learning at <a href="https://ojilifelab.com/" rel="nofollow" target="_blank">Oji Life Lab</a>.  Andrea, with over 20 years of experience in leading large teams and building businesses.  Her focus is on how you can use emotional intelligence to improve how you deal with your team.  Join us today to learn about Andrea’s unique model in emotional intelligence. Andrea’s Journey into Emotional Intelligence  (02:10) Andrea’s early career was spent managing teams and learning all the wrong lessons from leaders that possess certain skills or lack thereof.  She had the opportunity to lead a function around enterprise training skills, and ultimately into mentoring and coaching where she learned that, “how we experience our own emotions really colors how we see the world." A Brief Overview of Emotional Intelligence (EQ)  (04:38) EQ helps us recognize what we are feeling when we are feeling it because most of us have lost contact with a large variety of feelings.  For example, recognizing the difference between disappointment and anger.  EQ helps us understand the root causes of emotions by providing steps to understand emotions. How Can Construction Teams Use Emotional Intelligence  (12:57) <ol> <li>Emotions are contagious.</li> <li>Think about, “Is what I’m feeling what I want people to catch from me?”</li> <li>Use EQ to discover a thoughtful approach to addressing teams and situations.</li> </ol> Andreas “Unique Model” for EQ (15:55) <ol> <li>Provides two big skills to focus on for regulating emotions.</li> <li>First, become more aware of what you are feeling.</li> <li>Use the Mood Mirror tool to measure your emotions.</li> <li>Second, figure out what emotional state you want.</li> <li>Use the toolkit of strategies: thinking strategies, action strategies.</li> </ol> How to Develop a “Toolkit of Strategies”  (20:31) Focus on the strategies that make us feel good and avoid those that we know don't work. Tune-in to what supports a shift to where we want to go. Whether it's positive self-talk or a reframing tool, it will help break the cycle of feelings. What Happens When Your Entire Team Practices These Techniques? (22:20) <ol> <li>Leaders can enhance teams and issue resolution.</li> <li>Team members respond in ways that moves the business forward.</li> <li>Allows work to be frictionless.</li> <li>People feel seen and heard.</li> </ol> Advice on Learning More About EQ (26:16) <ol> <li>Get and read the book, <a href="https://www.amazon.com/Permission-Feel-Unlocking-Emotions-Ourselves/dp/1250212847" rel="nofollow" target="_blank"> Permission to Feel</a>.</li> <li>Check out <a href="https://ojilifelab.com/emotion-life-lab.html" rel="nofollow" target="_blank">Emotion Life Lab App</a>.</li> </ol> Why/How Andrea Became Involved with Emotional Intelligence (28:10) Andrea had the opportunity to develop a strategy of training for a large corporation and that led to mentoring and coaching.  When learning to be a coach for others, she discovered that you have to unpack your own baggage.  The journey came from Andrea asking, "How do I help people build skills that make a large difference in the quality of their lives." The Very Best Advice Andrea Has Ever Received (29:55) Emotions matter.  Understanding that emotions are information allows us to explore them with curiosity.  We are less likely to judge ourselves or judge the emotions other people feel. Resources for Listeners <ul> <li>Recommended Book: <a href="https://www.amazon.com/Permission-Feel-Unlocking-Emotions-Ourselves/dp/1250212847" rel="nofollow" target="_blank"> Permission to Feel</a> by Marc Brackett, Ph.D.</li> <li><a href="https://apps.apple.com/us/app/the-mood-meter/id825930113" rel="nofollow" target="_blank">The Mood Meter App</a></li> </ul> Contact Andrea By <a href="mailto:andreah@ojilifelab.com">Email</a> On <a href="https://www.linkedin.com/in/andreahoban/" rel="nofollow" target="_blank">LinkedIn</a> <a href="https://ojilifelab.com/" rel="nofollow" target="_blank">Oji Life Lab Website</a> Andrea’s Parting Advice (34:41) Name it to tame it!  Write down the things we are feeling, several times a day.  The more we start recognizing what we are feeling, the more we are able to deal with the emotions involved. Construction Nation! Dream Teams don’t just happen they are built one step at a time. Why not send out this episode to your team, so they can help you. The more people you have helping – the faster you can build your Construction Dream Team. Construction Dream Team drops every Monday morning at 4 am PST. Please join us next week when Sue will interview another industry leader or expert so you can learn how to create your Construction Dream Team!  Please head on over to <a href="https://constructiondreamteam.com/" rel="nofollow" target="_blank">ConstructionDreamTeam.com</a> to sign up for our <a href="https://constructiondreamteam.com/subscribe" rel="nofollow" target="_blank">newsletter</a> and don’t forget to subscribe on <a href="https://itunes.apple.com/us/podcast/construction-dream-team" rel="nofollow" target="_blank">iTunes</a>, <a href="https://www.stitcher.com/podcast/sue-dyer/construction-dream-team" rel="nofollow" target="_blank"> Stitcher</a>, <a href="https://www.google.com/podcasts?feed=aHR0cHM6Ly9jb25zdHJ1Y3Rpb25kcmVhbXRlYW0uY29tL2ZlZWQvcG9kY2FzdA" rel="nofollow" target="_blank"> Google Play</a>, or <a href="https://open.spotify.com/show/48mZx1HCwPqyMlOGV3GEHu" rel="nofollow" target="_blank">Spotify</a>!

Episode S1-46: Emotional Intelligence on the Job w/ Andrea Hoban

We will always have our emotions with us at work. In the fast-paced customer facing work of coffee retail we can cycle through a whole host of emotions in just one shift and not all of them are helpful to the situations we find ourselves in. One way we have tried to deal with it is by denying our emotions and detaching. Today's guest is going to challenge us to become emotion scientists and embrace the emotions we have at work to harness them for both great business outcomes and our over-all health as we engage in daily emotional labor.  I am so pleased to welcome to the show, Andrea Hoban! Andrea is Co-Founder and head of learning at Oji Life Lab, and has more than twenty years of experience in leading large teams and building business. She is a certified executive coach and leadership development practitioner who has helped hundreds of professionals learn to harness their emotions to achieve their goals. At Oji, she is reimagining the way we learn skills like emotional intelligence to directly impact the quality of our lives.         I believe this episode is one of the most important ones you can listen to. Emotional intelligence has such a profound impact on not only our careers and personal lives, but on those we lead and the people we serve. If we want strong people, teams, and businesses then harnessing our emotions at work is the first step in that direction.   In this episode you will learn about:  The correlation between emotions and achieving business outcomes How the leaders emotions impact the company How to use negative me potions for good Mood regulation Increasing self-awareness Noticing blindspots and biases Healthy approaches to emotional labor and much more!  Links: www.ojilifelab.com Andrea Hoban on LinkedIn   Related Episodes: Deep Listening w/ Oscar Trimboli  Self Care 101  Dealing with Stress in the Cafe w/ Joe Sanok     Need reliable equipment and even more reliable service? Check out our sponsor, Prima Coffee!  www.prima-coffee.com

We will always have our emotions with us at work. In the fast-paced customer facing work of coffee retail we can cycle through a whole host of emotions in just one shift and not all of them are helpful to the situations we find ourselves in. One way we have tried to deal with it is by denying our emotions and detaching. Today's guest is going to challenge us to become emotion scientists and embrace the emotions we have at work to harness them for both great business outcomes and our over-all health as we engage in daily emotional labor.  I am so pleased to welcome to the show, Andrea Hoban! Andrea is Co-Founder and head of learning at Oji Life Lab, and has more than twenty years of experience in leading large teams and building business. She is a certified executive coach and leadership development practitioner who has helped hundreds of professionals learn to harness their emotions to achieve their goals. At Oji, she is reimagining the way we learn skills like emotional intelligence to directly impact the quality of our lives.         I believe this episode is one of the most important ones you can listen to. Emotional intelligence has such a profound impact on not only our careers and personal lives, but on those we lead and the people we serve. If we want strong people, teams, and businesses then harnessing our emotions at work is the first step in that direction.   In this episode you will learn about: <ul> <li>The correlation between emotions and achieving business outcomes</li> <li>How the leaders emotions impact the company</li> <li>How to use negative me potions for good</li> <li>Mood regulation</li> <li>Increasing self-awareness</li> <li>Noticing blindspots and biases</li> <li>Healthy approaches to emotional labor and much more!</li> </ul> Links: <a href="http://www.ojilifelab.com" rel="nofollow" target="_blank">www.ojilifelab.com</a> <a href="https://www.linkedin.com/in/andreahoban/" rel="nofollow" target="_blank">Andrea Hoban on LinkedIn</a> Related Episodes: <a href="http://keystotheshop.com/deeplistening/" rel="nofollow" target="_blank">Deep Listening w/ Oscar Trimboli</a> <a href="http://keystotheshop.com/111-self-care-101-taking-care-of-yourself-while-taking-care-of-others/" rel="nofollow" target="_blank"> Self Care 101</a> <a href="http://keystotheshop.com/095-dealing-with-stress-in-the-cafe-w-wellness-counselor-joe-sanok/" rel="nofollow" target="_blank"> Dealing with Stress in the Cafe w/ Joe Sanok</a> Need reliable equipment and even more reliable service? Check out our sponsor, Prima Coffee!  <a href="http://www.prima-coffee.com" rel="nofollow" target="_blank">www.prima-coffee.com</a>