Chris Caracci's guest appearances

Chris Caracci

Leadership and Business

Ernest Emerson Podcast

Ben Greenfield

Andrew Smith

Leif Babin

Sal Di Stefano

Chris Smith

Tim Murray

Janice Min

Ed Calderon

Chris Sajnog

Hester Peirce

Beth Comstock

Evan Hafer

Strauss Zelnick

Rob Smith

Akram Khan

OwlTail

Think of your favorite brand - maybe it’s Apple, Bose, Dominoes, Netflix, Jeep - whatever your favorite, most likely the quality of the product is excellent. But that’s not enough to make you loyal to the brand. According to our guest today, there are two other important elements that lead to brand loyalty: The environment where the product is delivered, and the quality of the customer service. Chris Caracci helps organizations build customer loyalty. He spent years at the Disney Institute working with clients across the world. Today, he teaches at the William &amp; Mary School of Business and continues to help businesses and organizations with their loyalty creation initiatives. He joins us to talk about building customer loyalty. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Think of your favorite brand - maybe it’s Apple, Bose, Dominoes, Netflix, Jeep - whatever your favorite, most likely the quality of the product is excellent. But that’s not enough to make you loyal to the brand. According to our guest today, there are two other important elements that lead to brand loyalty: The environment where the product is delivered, and the quality of the customer service. Chris Caracci helps organizations build customer loyalty. He spent years at the Disney Institute working with clients across the world. Today, he teaches at the William &amp; Mary School of Business and continues to help businesses and organizations with their loyalty creation initiatives. He joins us to talk about building customer loyalty. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at <a href="http://www.wmleadership.com" rel="nofollow" target="_blank">www.wmleadership.com</a>. Thank you for listening.

186 Chris Caracci - Building Customer Loyalty

We’ve all been there: You go to a local business, or visit a hotel, or go online to make a purchase, and the experience is awful. If it’s bad enough, you decide to never go back again. Which means the business - at a minimum - has lost a customer. In today’s competitive market, no business can afford to lose customers. That’s where Chris Caracci steps in. He helps organizations improve their customer experience. He spent years at the Disney Institute working with clients across the world. Today he continues to help all types of businesses and organizations deliver a high quality customer experience. He joins us to talk about the customer experience, its importance, and how improvement starts at the top.  If you are a professional who would like a non-degree executive education, or you would like to learn more about leadership and business, visit us at http://www.wmleadership.com.

We’ve all been there: You go to a local business, or visit a hotel, or go online to make a purchase, and the experience is awful. If it’s bad enough, you decide to never go back again. Which means the business - at a minimum - has lost a customer. In today’s competitive market, no business can afford to lose customers. That’s where Chris Caracci steps in. He helps organizations improve their customer experience. He spent years at the Disney Institute working with clients across the world. Today he continues to help all types of businesses and organizations deliver a high quality customer experience. He joins us to talk about the customer experience, its importance, and how improvement starts at the top.  If you are a professional who would like a non-degree executive education, or you would like to learn more about leadership and business, visit us at <a href="http://www.wmleadership.com" rel="nofollow" target="_blank">http://www.wmleadership.com</a>.

172 Chris Caracci - The Customer Experience

Chris Caracci, an elite trainer and security consultant, got his start in the SEALs, where he was handpicked to join Team Six when it was first created. Post-Navy career Chris was able to combine his martial arts and SEAL training and hand it down to law enforcement.   Today's discussion includes: Recognizing Pre-Attack Signals Going Into Harm's Way Mind/Body Relationship Fear Management Time Mental Conditioning Mental Awareness Punching at the Speed of Light?

Chris Caracci, an elite trainer and security consultant, got his start in the SEALs, where he was handpicked to join Team Six when it was first created. Post-Navy career Chris was able to combine his martial arts and SEAL training and hand it down to law enforcement. Today's discussion includes: Recognizing Pre-Attack Signals Going Into Harm's Way Mind/Body Relationship Fear Management Time Mental Conditioning Mental Awareness Punching at the Speed of Light?