Nils Davis's guest appearances

Nils Davis

Product Mastery Now for Product Managers, Innovators, and Leaders

Helping Sells Radio

The Opposite of Small Talk

Howard Tiersky

Thales Teixeira

Bob Moesta

Nir Eyal

Sam Horodezky

Tony Ulwick

Bill Carr

Tendayi Viki

Colin Bryar

Todd Olson

Andy Paul

Melissa Perri

Dan Olsen

Eliot Peper

Scott Belsky

OwlTail

Danielle and Kristy talk about psychological safety with Nils Davis, an author, trainer, and podcast host in the field of Product Management. We talk about what psychological safety is and why it’s important. Nils provides a series of practical tips to build psychological safety with others. We also talk about how to have psychological safety with yourself and why you might want to stop using self-deprecating humor. Danielle and Kristy geek out over their favorite podcasters reinforcing the primary philosophy of this podcast about how to live your best life. Visit us at www.theoppositeofsmalltalk.com and subscribe to receive show notes by email.  Follow us on FB and IG @theoppositeofsmalltalk

Danielle and Kristy talk about psychological safety with Nils Davis, an author, trainer, and podcast host in the field of Product Management. We talk about what psychological safety is and why it’s important. Nils provides a series of practical tips to build psychological safety with others. We also talk about how to have psychological safety with yourself and why you might want to stop using self-deprecating humor. Danielle and Kristy geek out over their favorite podcasters reinforcing the primary philosophy of this podcast about how to live your best life. Visit us at <a href="http://www.theoppositeofsmalltalk.com/" rel="nofollow" target="_blank">www.theoppositeofsmalltalk.com</a> and subscribe to receive show notes by email.  Follow us on FB and IG @theoppositeofsmalltalk

E39: Psychological Safety With Nils Davis

How product managers can combine influence and storytelling to achieve success. The author of The Secret Product Manager Handbook, Nils Davis, joins us to discuss his tips for better presentations. He knows a lot about product management and communication, leveraging his experience as a tech writer before becoming a product manager. I expect you’ll enjoy […]

TEI 248: Do these things to make your presentations more effective – with Nils Davis

After Nils Davis, author of The Secret Product Manager Handbook, and I shared a panel at the January Customer Success Network Meetup, it seemed natural to further the discussion on the podcast. We go deep into how product management and customer success team can work better together in service of the customer. My favorite part of our discussion had to do with how to say "no" to customers. Actually, we don't say "no." It is more a matter of prioritizing, how to communicate that to customers, and more importantly, how to listen to customers and dig into what they really want when they ask for a feature. Hint: It's not always the feature they are after.  Learn more about Nils Davis:  His website: https://secretpmhandbook.com/ All the Responsibility Podcast: https://alltheresponsibility.com/ YouTube Channel: https://www.youtube.com/channel/UCsfRtYYC4198qAsUVllDg6w The Book: https://www.amazon.com/Secret-Product-Manager-Handbook/dp/1983838934/ The Persuasion Course: https://secretpmhandbook.com/persuasion/  Tell us what you think of Helping Sells Radio We'd love it if you'd:  Write a review on iTunes. https://itunes.apple.com/us/podcast/helping-sells-radio/id1080713333 Tweet us using the hashtag #HelpingSells Comment below.  Thank you for listening to the show. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

After Nils Davis, author of The Secret Product Manager Handbook, and I shared a panel at the January Customer Success Network Meetup, it seemed natural to further the discussion on the podcast. We go deep into how product management and customer success team can work better together in service of the customer. My favorite part of our discussion had to do with how to say "no" to customers. Actually, we don't say "no." It is more a matter of prioritizing, how to communicate that to customers, and more importantly, how to listen to customers and dig into what they really want when they ask for a feature. Hint: It's not always the feature they are after.  Learn more about Nils Davis: <ul> <li>His website: <a href="https://secretpmhandbook.com/" rel="nofollow" target="_blank">https://secretpmhandbook.com/</a></li> <li>All the Responsibility Podcast: <a href="https://alltheresponsibility.com/" rel="nofollow" target="_blank">https://alltheresponsibility.com/</a></li> <li>YouTube Channel: <a href="https://www.youtube.com/channel/UCsfRtYYC4198qAsUVllDg6w" rel="nofollow" target="_blank">https://www.youtube.com/channel/UCsfRtYYC4198qAsUVllDg6w</a></li> <li>The Book: <a href="https://www.amazon.com/Secret-Product-Manager-Handbook/dp/1983838934/ref=sr_1_fkmrnull_2?crid=2OCCAN8N8SL7W&amp;keywords=the+secret+product+manager+handbook&amp;qid=1551847765&amp;s=gateway&amp;sprefix=the+secret+product+man%2Cdigital-text%2C203&amp;sr=8-2-fkmrnull" rel="nofollow" target="_blank">https://www.amazon.com/Secret-Product-Manager-Handbook/dp/1983838934/</a></li> <li>The Persuasion Course: <a href="https://secretpmhandbook.com/persuasion/" rel="nofollow" target="_blank">https://secretpmhandbook.com/persuasion/</a></li> </ul> <h2>Tell us what you think of Helping Sells Radio</h2> We'd love it if you'd: <ol> <li>Write a review on iTunes. <a href="https://itunes.apple.com/us/podcast/helping-sells-radio/id1080713333" rel="nofollow" target="_blank">https://itunes.apple.com/us/podcast/helping-sells-radio/id1080713333</a></li> <li>Tweet us using the hashtag #HelpingSells</li> <li>Comment below.</li> </ol> Thank you for listening to the show. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://helpingsells.substack.com?utm_medium=podcast&amp;utm_campaign=CTA_1" rel="nofollow" target="_blank">helpingsells.substack.com</a>

108: Nils Davis Say No to a Customer? Oh No He Didn't