Jonathan Lupo's guest appearances

Jonathan Lupo

The EPAM Continuum Podcast Network

Sarah Williams

Tom Peters

Eric Topol

Elisabeth Rosenthal

Maurício Manhães

Mike Gorman

Alan Rusbridger

Megan Burns

David Stewart

Jessica Helfand

Amy Virshup

Noreena Hertz

Ben Waber

Matt Sheehan

Jason Peterson

OwlTail

Alexandra Diening

The metaverse business is booming! Companies are scrambling into the virtual world to claim a space of their own and set up shop as fast as they can. Dr. Alexandra Diening, Head of Research &amp; Insights for EMEA, says they need to slow down. She introduces our Jonathan Lupo, VP of Experience Design, in the latest episode of Silo Busting, to a powerful and relevant idea she calls the “responsible metaverse.” Diening talks about the metaverse “opens new pathways for potential risks” and what we can do to close them off. Learn about the new vulnerabilities the metaverse  creates (social, psychological, data and more) and Diening’s plan to gather a diverse community to co-create the necessary guardrails. “I always say that it takes a village to build a responsible metaverse.” If you’d like to be a virtual villager, let's talk. Host: Alison KotinEngineer: Kyp PilalasProducer: Ken Gordon

The metaverse business is booming! Companies are scrambling into the virtual world to claim a space of their own and set up shop as fast as they can. Dr. Alexandra Diening, Head of Research &amp; Insights for EMEA, says they need to slow down. She introduces our Jonathan Lupo, VP of Experience Design, in the latest episode of Silo Busting, to a powerful and relevant idea she calls the “responsible metaverse.” Diening talks about the metaverse “opens new pathways for potential risks” and what we can do to close them off. Learn about the new vulnerabilities the metaverse creates (social, psychological, data and more) and Diening’s plan to gather a diverse community to co-create the necessary guardrails. “I always say that it takes a village to build a responsible metaverse.” If you’d like to be a virtual villager, let's talk. Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

Silo Busting 41: Designing a Responsible Metaverse with Dr. Alexandra Diening and Jonathan Lupo

Philip Soffer

This episode of *Silo Busting* will school you on the topic of testing. In attendance are (1) Phillip Soffer, EPAM’s VP of Product-Service Systems; and (2) and Jonathan Lupo, our VP of Experience Design. Together they will ensure that the themes of testing, automation, and experience design are present and accounted for. Testing is critical in this day and age. “AIs are biased in favor of the datasets they are trained on,” says Soffer. “Which may not be the same people for whom the systems are intended, or it may introduce really dangerous algorithmic bias that needs to be checked somehow.”  But the dangers are many in this world, and one of them involves time. In the old days, we had time for all kinds of individual tests: unit tests, integration tests, functional tests, user experience tests, accessibility tests. No more. “The time that there is for all these kinds of different tests is becoming increasingly compressed,” says Soffer.Says Lupo: “Clients are not giving us more time; they’re giving us less to perform due diligence when we develop products and services.” One benefit of automated testing and analytic, he adds, is that “we don’t have to create these moments in a product lifecycle for testing, validation.” These, says Lupo, “can be happening continuously, in real time.”Speaking of real time: Lupo asks Soffer if our current pandemic moment has an opportunity for automated remote testing?Soffer says we used to have “hallway testing”—in which you could walk around use use officemates as testers. Once, this was a substitute for formal testing, but the pandemic shut it down. “What happens when you take away the hallway because everybody’s in a different place?” he asks and then answers: “We’ve had a lot more interest in doing that kind of hallway testing in a virtual way, through the testing crowd that we have as part of Test IO.” So listen to what these experts have to say. What you’ll hear is not—*not*—a test. Host: Alison KotinEngineer: Kyp PilalasProducer: Ken Gordon

This episode of *Silo Busting* will school you on the topic of testing. In attendance are (1) Phillip Soffer, EPAM’s VP of Product-Service Systems; and (2) and Jonathan Lupo, our VP of Experience Design. Together they will ensure that the themes of testing, automation, and experience design are present and accounted for. Testing is critical in this day and age. “AIs are biased in favor of the datasets they are trained on,” says Soffer. “Which may not be the same people for whom the systems are intended, or it may introduce really dangerous algorithmic bias that needs to be checked somehow.” But the dangers are many in this world, and one of them involves time. In the old days, we had time for all kinds of individual tests: unit tests, integration tests, functional tests, user experience tests, accessibility tests. No more. “The time that there is for all these kinds of different tests is becoming increasingly compressed,” says Soffer. Says Lupo: “Clients are not giving us more time; they’re giving us less to perform due diligence when we develop products and services.” One benefit of automated testing and analytic, he adds, is that “we don’t have to create these moments in a product lifecycle for testing, validation.” These, says Lupo, “can be happening continuously, in real time.” Speaking of real time: Lupo asks Soffer if our current pandemic moment has an opportunity for automated remote testing? Soffer says we used to have “hallway testing”—in which you could walk around use use officemates as testers. Once, this was a substitute for formal testing, but the pandemic shut it down. “What happens when you take away the hallway because everybody’s in a different place?” he asks and then answers: “We’ve had a lot more interest in doing that kind of hallway testing in a virtual way, through the testing crowd that we have as part of Test IO.” So listen to what these experts have to say. What you’ll hear is not—*not*—a test. Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

Silo Busting 31: Putting Digital Experience Design to the Test: Philip Soffer and Jonathan Lupo

Keth Crotty

When we engage with an organization, they typically seek to help their customers “be more effective with their products and solutions,” says Keth Crotty, a Director of Business Development at EPAM. Crotty’s talking about something called “partner enablement”—and in this episode of *Silo Busting* Crotty, he and Jonathan Lupo, our VP of Experience Design, gently unbox the concept. In the course of Lupo’s genial cross-examination, Crotty says it’s all about asking, and answering, these questions: “What does that user need to know?” and “How do they get to it a very easy, intuitive way?” It’s very much about interoperability: “These systems need to be able to talk,” says Crotty. “They need to be able to share data with one another, so that this journey is not disconnected and interrupted.” Crotty also reminds us that a partner’s teams may well be siloed (a perfect topic for our podcast): “The team working on training information is not necessarily the same team working on product documentation and that’s not necessarily the same team working to support end users.” Click through and learn about the importance of having a unified content strategy, assembling the right professional services team, and more. Host: Kenji RossEngineer: Kyp PilalasProducer: Ken Gordon

When we engage with an organization, they typically seek to help their customers “be more effective with their products and solutions,” says Keth Crotty, a Director of Business Development at EPAM. Crotty’s talking about something called “partner enablement”—and in this episode of *Silo Busting* Crotty, he and Jonathan Lupo, our VP of Experience Design, gently unbox the concept. In the course of Lupo’s genial cross-examination, Crotty says it’s all about asking, and answering, these questions: “What does that user need to know?” and “How do they get to it a very easy, intuitive way?” It’s very much about interoperability: “These systems need to be able to talk,” says Crotty. “They need to be able to share data with one another, so that this journey is not disconnected and interrupted.” Crotty also reminds us that a partner’s teams may well be siloed (a perfect topic for our podcast): “The team working on training information is not necessarily the same team working on product documentation and that’s not necessarily the same team working to support end users.” Click through and learn about the importance of having a unified content strategy, assembling the right professional services team, and more. Host: Kenji Ross Engineer: Kyp Pilalas Producer: Ken Gordon

Silo Busting 22: The Art and Science of Partner Enablement with Jonathan Lupo and Keth Crotty