John Burkhauser's guest appearances

John Burkhauser

Remarkable Results Radio Podcast

The Why I Network

For The Record

Your Business Your Life

Bill Gates

Alex Williams

Scott Wheeler

John Lee Dumas

Ben Johnson

Mike Davidson

Wilmer Leon

Paul Robinson

Tim Dwyer

Steve Jones

Lauren Cook

Andy Reid

Amy Bradley

David Johnson

Lindsay Gordon

OwlTail

Automotive repair is a highly competitive industry.  And with car technology advancing at an exponential rate, shop owners must be able to keep up in order to maintain a profitable business.    And one way to keep up is to make body shops go digital.  Shop owners should look at their processes and find areas they can work on to improve not only the shop’s overall function but to strengthen customer relationships as well.   Going digital can be an overwhelming process for most body shops, yet it is now becoming a necessity in making auto repair businesses more efficient, profitable, customer-focused, and ready for the future.   Join Matt DiFrancesco and John Burkhauser, an Auto Repair Industry Specialist and the Director of Education at BOLT ON TECHNOLOGY, as they share their insights on the common challenges shop owners face, how automotive management softwares can help collision shops work smarter, and the importance of having social proof.   John talks about:   (03:07) How he went from studying meteorology to having a career in automotive tech  (04:48) The biggest challenge that body shops are facing today  (07:54) What most body shop owners and a drowning person have in common  (08:47) How he helps shop owners get up to speed with the changes in the industry  (10:45) The software solutions BOLT ON TECHNOLOGY offers to increase ROI  (16:31) Why body shops need to have an online presence  (18:25) How to find and keep qualified talent  (21:41) How implementing technologies can help create a better customer experience     Connect with John Burkhauser  Website: https://www.boltontechnology.com/  Connect With Matt DiFrancesco:  matt@highliftfin.com (814)201-5855  LinkedIn: Matt DiFrancesco  LinkedIn: High Lift Financial  Facebook: High Lift Financial       About Our Guest:   John Burkhauser’s dream was to become a meteorologist.  But when he realized that he had to take up calculus and trigonometry to determine if it was going to rain that day, he knew was in trouble and ended up leaving school.    When his car failed the Pennsylvania yearly inspection, he wanted to know why.  He bought a book, read through it, and it sparked his interest in car technology.  He then went to tech school and became a technician. He worked his way up to become an A-tech, shop manager, service manager foreman, all the way to being an instructor for 10 years prior to joining BOLT ON TECHNOLOGY    Today, John Burkhauser is a highly sought-after industry thought leader, both in the US and in Europe. He currently serves as the Director of Education for BOLT ON TECHNOLOGY where he shares his life skills to show independent shops how to become successful by changing their service process for a better customer and shop experience.

Automotive repair is a highly competitive industry.  And with car technology advancing at an exponential rate, shop owners must be able to keep up in order to maintain a profitable business.    And one way to keep up is to make body shops go digital.  Shop owners should look at their processes and find areas they can work on to improve not only the shop’s overall function but to strengthen customer relationships as well.   Going digital can be an overwhelming process for most body shops, yet it is now becoming a necessity in making auto repair businesses more efficient, profitable, customer-focused, and ready for the future.   Join Matt DiFrancesco and John Burkhauser, an Auto Repair Industry Specialist and the Director of Education at BOLT ON TECHNOLOGY, as they share their insights on the common challenges shop owners face, how automotive management softwares can help collision shops work smarter, and the importance of having social proof.   John talks about:   (03:07) How he went from studying meteorology to having a career in automotive tech  (04:48) The biggest challenge that body shops are facing today  (07:54) What most body shop owners and a drowning person have in common  (08:47) How he helps shop owners get up to speed with the changes in the industry  (10:45) The software solutions BOLT ON TECHNOLOGY offers to increase ROI  (16:31) Why body shops need to have an online presence  (18:25) How to find and keep qualified talent  (21:41) How implementing technologies can help create a better customer experience    Connect with John Burkhauser  Website: <a href="https://www.boltontechnology.com/" rel="nofollow" target="_blank">https://www.boltontechnology.com/</a> Connect With Matt DiFrancesco:  matt@highliftfin.com (814)201-5855  LinkedIn: Matt DiFrancesco  LinkedIn: High Lift Financial  Facebook: High Lift Financial      About Our Guest:   John Burkhauser’s dream was to become a meteorologist.  But when he realized that he had to take up calculus and trigonometry to determine if it was going to rain that day, he knew was in trouble and ended up leaving school.    When his car failed the Pennsylvania yearly inspection, he wanted to know why.  He bought a book, read through it, and it sparked his interest in car technology.  He then went to tech school and became a technician. He worked his way up to become an A-tech, shop manager, service manager foreman, all the way to being an instructor for 10 years prior to joining BOLT ON TECHNOLOGY    Today, John Burkhauser is a highly sought-after industry thought leader, both in the US and in Europe. He currently serves as the Director of Education for BOLT ON TECHNOLOGY where he shares his life skills to show independent shops how to become successful by changing their service process for a better customer and shop experience.

52. How to Turn Customers into Repeat Clients Through Technology with John Burkhauser

John started out wanting to be a meteorologist but quickly found out that the math wasn't for him. At the same time his car failed state inspection so he bought a book on how cars worked then went to tech school. 35 years later, he's happy to say that it was one of the best decisions he's made in his life. He started off with lower level positions such as C tech and shop foreman up to service manager and director of education for a software company. He says it's not a "Dirty Grease Monkey" job anymore and there are incredible opportunities  and technologies in his field! Enjoyhttps://www.atetrainingexpo.com/instructors/john-burkhauserhttp://www.thewhyinetwork.com/Social: @WhyINetworkContact: whyimpassionate@gmail.comSupport the showPatreon: https://www.patreon.com/whyinetwork

John started out wanting to be a meteorologist but quickly found out that the math wasn't for him. At the same time his car failed state inspection so he bought a book on how cars worked then went to tech school. 35 years later, he's happy to say that it was one of the best decisions he's made in his life. He started off with lower level positions such as C tech and shop foreman up to service manager and director of education for a software company. He says it's not a "Dirty Grease Monkey" job anymore and there are incredible opportunities  and technologies in his field! Enjoy <a href="https://www.atetrainingexpo.com/instructors/john-burkhauser" rel="nofollow" target="_blank">https://www.atetrainingexpo.com/instructors/john-burkhauser</a> <a href="http://www.thewhyinetwork.com/" rel="nofollow" target="_blank">http://www.thewhyinetwork.com/</a> Social: @WhyINetwork Contact: whyimpassionate@gmail.com<a href="https://www.patreon.com/whyinetwork" rel="payment nofollow" target="_blank">Support the show</a>Patreon: <a href="https://www.patreon.com/whyinetwork" rel="nofollow" target="_blank">https://www.patreon.com/whyinetwork</a>

Why I Became a Car Technician with John Burkhauser

John Burkhauser is currently employed at BOLT ON TECHNOLOGY as the Director of Education, a job that allows him to use a lifetime of learning experience day in and day out.  John dreamed of being a meteorologist but found out college wasn’t for him. When his car failed the state inspection, that was the day his career was decided on. John went to Pennco Tech to attend the Auto Gas and Diesel program.  After graduation, John started work in a dealership where he went from a “D” technician to an “A” technician in a few short years. He also added shop foreman to his resume.  During this time, John became certified as an ASE Master Technician and Advanced Level Technician which he still maintains. Crossing to the other side of service, he became a service adviser winning the Ford Silver Medallion award. He then became a Service Manager for a large dealership. John also worked in the independent aftermarket. He then applied to be an instructor at a post-secondary automotive training school where he taught basic electrical and HVAC courses for the better part of ten years. Fortune would change his career path again when John learned about BOLT ON TECHNOLOGY and became part of the team. John believes, “The service industry has lots of possibilities for anyone who wishes to learn and be a part of it.  Opportunity is everywhere for growth and success at all levels.  I want to share my knowledge with those who will take it and make it work so that they, too, can have a great career.” Talking Points   Change is tough when you are just treading water. Get your head out of the water and see what is going on around you. “Change is not only likely but is inevitable.” ~Barbara Sher Being independent is great but is also a problem. If you don’t embrace change you will find yourself going in reverse or not growing at all. A few big inhibitors  to change:  Fear Pride Cost To busy. Overwhelmed with day to day,    Stop and take a step back to see new and different ways to do things. Change the way you look at things and the things you look at will change. What are your roadblocks? Get outside the shop and look at other industries or companies. What are they doing? Change requires consistency to make change stick. Don’t be afraid of letting technology help change your business.    John Burkauser’s previous episodes HERE. Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them. A special thanks to John Burkhauser for sharing his passion – For The Record.   Be socially involved and in touch with the show: FacebookTwitterLinked InEmailEventsInstagramSpeaking Download the Remarkable Results Radio listening APP for your smart device:          Find a Top Podcast Listening APP for your Mobil Device, Click HERE.  The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC

John Burkhauser is currently employed at BOLT ON TECHNOLOGY as the Director of Education, a job that allows him to use a lifetime of learning experience day in and day out.  John dreamed of being a meteorologist but found out college wasn’t for him. When his car failed the state inspection, that was the day his career was decided on. John went to Pennco Tech to attend the Auto Gas and Diesel program.  After graduation, John started work in a dealership where he went from a “D” technician to an “A” technician in a few short years. He also added shop foreman to his resume.  During this time, John became certified as an ASE Master Technician and Advanced Level Technician which he still maintains. Crossing to the other side of service, he became a service adviser winning the Ford Silver Medallion award. He then became a Service Manager for a large dealership. John also worked in the independent aftermarket. He then applied to be an instructor at a post-secondary automotive training school where he taught basic electrical and HVAC courses for the better part of ten years. Fortune would change his career path again when John learned about BOLT ON TECHNOLOGY and became part of the team. John believes, “The service industry has lots of possibilities for anyone who wishes to learn and be a part of it.  Opportunity is everywhere for growth and success at all levels.  I want to share my knowledge with those who will take it and make it work so that they, too, can have a great career.” <blockquote>Talking Points</blockquote> <ul> <li>Change is tough when you are just treading water.</li> <li>Get your head out of the water and see what is going on around you.</li> <li>“Change is not only likely but is inevitable.” ~Barbara Sher</li> <li>Being independent is great but is also a problem.</li> <li>If you don’t embrace change you will find yourself going in reverse or not growing at all.</li> <li>A few big inhibitors  to change: <ul> <li>Fear</li> <li>Pride</li> <li>Cost</li> <li>To busy. Overwhelmed with day to day, </li> </ul> </li> <li>Stop and take a step back to see new and different ways to do things.</li> <li>Change the way you look at things and the things you look at will change.</li> <li>What are your roadblocks?</li> <li>Get outside the shop and look at other industries or companies. What are they doing?</li> <li>Change requires consistency to make change stick.</li> <li>Don’t be afraid of letting technology help change your business. </li> </ul> <ul> <li>John Burkauser’s previous episodes <a href="https://remarkableresults.biz/?s=%22burkhauser%22" rel="noopener nofollow" target="_blank">HERE</a>.</li> <li>Leave me an honest review on <a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" rel="noopener nofollow" target="_blank">iTunes</a>. Your ratings and reviews really help and I read each one of them.</li> <li>A special thanks to John Burkhauser for sharing his passion – For The Record.</li> </ul> <a href="http://eepurl.com/bhqME9" rel="noopener nofollow" target="_blank"></a> Be socially involved and in touch with the show: <a href="http://on.fb.me/1OKap9H" rel="nofollow noopener" target="_blank">Facebook</a><a href="http://bit.ly/1Qn68fO" rel="nofollow noopener" target="_blank">Twitter</a><a href="http://bit.ly/1SVqRvh" rel="nofollow noopener" target="_blank">Linked In</a><a href="mailto:carm@remarkableresults.biz" rel="nofollow noopener">Email</a><a href="https://remarkableresults.biz/events" rel="noopener nofollow" target="_blank">Events</a><a href="http://bit.ly/2pY3V2U" rel="noopener nofollow" target="_blank">Instagram</a><a href="https://remarkableresults.biz/speaking" rel="noopener nofollow" target="_blank">Speaking</a> Download the Remarkable Results Radio listening APP for your smart device: <a href="http://bit.ly/2vm0Te7" rel="noopener nofollow" target="_blank"></a><a href="https://itunes.apple.com/app/id1188757689" rel="noopener nofollow" target="_blank"></a> Find a Top Podcast Listening APP for your Mobil Device, Click <a href="https://remarkableresults.biz/app" rel="noopener nofollow" target="_blank">HERE.</a> <a href="https://remarkableresults.biz/app" rel="noopener nofollow" target="_blank"></a> The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC

FTR 010: John Burkhauser – Change in your Business is Inevitable. Don’t Fight It.