Clarissa Simpson's guest appearances

Clarissa Simpson

CRM MVP Podcast

Microsoft Business Applications Podcast

Neil Benson

Mike Dickerson

Ben Vollmer

Leon Tribe

Gustaf Westerlund

Sarah Jelinek

Joel Lindstrom

Brian Galicia

Steve Mordue

Scott Sewell

Gus Gonzalez

Julie Yack

Daryl LaBar

Nick Doelman

Hayden Stafford

OwlTail

FULL SHOW NOTEShttps://podcast.nz365guy.com/18Dynamics 365 Administrator at FordDay in a life of a Dynamics AdministratorThe roles and responsibilities and culture on a Dynamics 365 teamVendor and Partner engagementHow to motivate a teamMicrosoft as a vendorWorking with Microsoft PartnersHallmarks of an outstanding Microsoft PartnerDynamics 365 CommunityAddressing gender balance in the Dynamics 365 communityBooks MentionedBryce Courtenay https://amzn.to/2GlajbQResourcesFord https://www.ford.comMicrosoft Power Bi https://powerbi.microsoft.comAssistive Technology Blog–Venkat Rao http://assistivetechnologyblog.comSlack https://slack.comAgileXRM AgileXRm - The integrated BPM for Microsoft Power PlatformSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

FULL SHOW NOTES <a href="https://podcast.nz365guy.com/18" rel="nofollow" target="_blank">https://podcast.nz365guy.com/18</a><ul><li>Dynamics 365 Administrator at Ford</li><li>Day in a life of a Dynamics Administrator</li><li>The roles and responsibilities and culture on a Dynamics 365 team</li><li>Vendor and Partner engagement</li><li>How to motivate a team</li><li>Microsoft as a vendor</li><li>Working with Microsoft Partners</li><li>Hallmarks of an outstanding Microsoft Partner</li><li>Dynamics 365 Community</li><li>Addressing gender balance in the Dynamics 365 community</li></ul>Books Mentioned<ul><li>Bryce Courtenay <a href="https://amzn.to/2GlajbQ" rel="nofollow" target="_blank">https://amzn.to/2GlajbQ</a></li></ul>Resources<ul><li>Ford <a href="https://www.ford.com/" rel="nofollow" target="_blank">https://www.ford.com</a></li><li>Microsoft Power Bi <a href="https://powerbi.microsoft.com/" rel="nofollow" target="_blank">https://powerbi.microsoft.com</a></li><li>Assistive Technology Blog–Venkat Rao <a href="http://assistivetechnologyblog.com/" rel="nofollow" target="_blank">http://assistivetechnologyblog.com</a></li><li>Slack <a href="https://slack.com/" rel="nofollow" target="_blank">https://slack.com</a></li></ul><a href="https://www.agilexrm.com" rel="nofollow" target="_blank">AgileXRM</a> AgileXRm - The integrated BPM for Microsoft Power Platform<a href="https://www.buymeacoffee.com/nz365guy" rel="payment nofollow" target="_blank">Support the show</a>If you want to get in touch with me, you can message me here on <a href="https://www.linkedin.com/in/nz365guy" rel="nofollow" target="_blank">Linkedin</a>. Thanks for listening 🚀 - Mark Smith

Dynamics 365 Administrator at Ford with Clarissa Simpson

On this episode, we focus on Change Management, Governance, and User Adoption. We discuss the ADKAR Model, which is a framework for understanding change. We discuss:  Building Awareness regarding why the change is needed Creating Desire to implement change Developing Knowledge to allow users to adopt the solution Fostering Ability for the users to get the most out of the implemented solution Reinforcing Change to ensure that users don't go back to the "old way of doing things"  The book reviewed on this episode can be purchased here: HERE Follow Clarissa on twitter @OKKiwiFlyHome

On this episode, we focus on Change Management, Governance, and User Adoption. We discuss the ADKAR Model, which is a framework for understanding change. We discuss: <ul> <li>Building Awareness regarding why the change is needed</li> <li>Creating Desire to implement change</li> <li>Developing Knowledge to allow users to adopt the solution</li> <li>Fostering Ability for the users to get the most out of the implemented solution</li> <li>Reinforcing Change to ensure that users don't go back to the "old way of doing things"</li> </ul> The book reviewed on this episode can be purchased here: <a href="https://www.amazon.com/ADKAR-Change-Business-Government-Community/dp/1930885504" rel="nofollow" target="_blank">HERE</a> Follow Clarissa on twitter <a href="https://twitter.com/okkiwiflyhome" rel="nofollow" target="_blank">@OKKiwiFlyHome</a>

Episode 10: People hate change!, with Clarissa Simpson