Charlotte Purvis
6 Podcast Episodes
10 Customer Service Statements Every Business Needs with Charlotte Purvis
10 Customer Service Statements Every Business Needs with Charlotte Purvis
We all know the important of customer service.But do we do it?Sometimes, we can work so hard on building a great product... Read more
2 Aug 2022
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21mins
#104 Charlotte Purvis, Author, on the Customer Communication Formula
#104 Charlotte Purvis, Author, on the Customer Communication Formula
Currently based in North Carolina, USA, Charlotte Purvis’ career was heavily influenced by her time speaking in church a... Read more
29 Apr 2021
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49mins
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Customer Service with a Smile with Charlotte Purvis
Customer Service with a Smile with Charlotte Purvis
Helping clients move to the next levels of leadership by focusing on their communication, customer service, and leadersh... Read more
2 Mar 2021
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1hr 3mins
DC148 Interview: Charlotte Purvis on The Customer Communication Formula
DC148 Interview: Charlotte Purvis on The Customer Communication Formula
Charlotte Purvis joins Timothy Keirnan for a discussion about ensuring good user experience with customer service profes... Read more
28 Feb 2021
•
44mins
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Charlotte Purvis, Author of The Customer Communication Formula on; Get Great Reviews
Charlotte Purvis, Author of The Customer Communication Formula on; Get Great Reviews
Charlotte Purvis, author of The Customer Communication Formula: How to communicate with your customers and boost your cu... Read more
22 Jan 2021
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21mins
ASOG Podcast Ep 17 - Discovering the Customer Communication Formula w/ Charlotte Purvis, Author & Customer Service Expert
ASOG Podcast Ep 17 - Discovering the Customer Communication Formula w/ Charlotte Purvis, Author & Customer Service Expert
Every shop owner understands the importance of having standardized systems in their business. But, how do you systemize ... Read more
18 Jan 2021
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1hr 11mins
