Eduardo Gomez Ruiz's guest appearances

Eduardo Gomez Ruiz

Awkward Silences 

Fifth Chrome Business Insights

OwlTail

Eduardo Gomez

What can we learn about collaboration from the widespread blend of hybrid, remote, and in-person meetings? Here’s what Miro’s latest research study says about it. Episode description: As teams look for effective ways to collaborate between in-person and remote work, hybrid meetings are a flexible solution to meet both needs. But how can teams strike a balance of both in-person and remote meetings in a hybrid setting? How can facilitators reimagine collaboration to make meetings more effective and productive? In this episode of Awkward Silences, Lead UX Research Manager at Miro, Eduardo Gomez Ruiz, is back to share his team’s insight from Miro’s latest research study on the advantages and challenges of hybrid meetings. He shares exactly how he secured stakeholder buy-ins, UX research methods, and surprising signals. As hybrid working models take hold, this study serves as a great starting point for understanding new paradigms, trends, and attitudes as we continue to navigate new ways of working. In this episode, we discuss:  How UX is affected by the evolving hybrid work environment Effective ways to gather collaborators and stakeholders The various UX research methods Eduardo and his team used for the study, and some surprising results The role of inclusion in facilitating hybrid work environments Best tips and practices from successful hybrid meeting facilitators  Highlights:  [00:05:17] The project's hypothesis was to uncover the dynamics of the overlap between devices, environment, and culture [00:09:12] How Eduardo gained support from the CEO and the Chief Product Officer [00:13:50] The four-phase plan; observation, interviews, surveys, and a co-creation session [00:18:57] Revealing surprising insights about IRL vs. remote user research and inclusivity [00:21:27] Attending in-office meetings as if they were remote [00:25:29] The biggest challenge: maximizing hybrid meetings for both remote and in-person contributors [00:35:01] J.H. touches on emerging approaches to asynchronous communication in meetings [00:37:33] Helpful tips on inclusion and initiating collaboration during hybrid meetings  Sources mentioned in the episode:  userinterviews.com/awkward https://miro.com/  About our guest Eduardo Gomez Ruiz is the Lead UX Research Manager at Miro, which develops cutting-edge collaboration software trusted by over forty million users. He has also served as a Design Thinking Associate Professor at IE Business School for nearly eight years. Since Eduardo joined Miro in 2020, he has been instrumental in the growth and development of the company’s UX research department. Prior to joining Miro, he held positions at Uber and several consulting agencies as a Global UX Researcher and UX Consultant--- Send in a voice message: https://podcasters.spotify.com/pod/show/awkwardsilences/message

What can we learn about collaboration from the widespread blend of hybrid, remote, and in-person meetings? Here’s what <a href="https://miro.com/blog/hybrid-collaboration-field-guide/" rel="nofollow" target="_blank">Miro’s latest research study</a> says about it. Episode description: As teams look for effective ways to collaborate between in-person and remote work, hybrid meetings are a flexible solution to meet both needs. But how can teams strike a balance of both in-person and remote meetings in a hybrid setting? How can facilitators reimagine collaboration to make meetings more effective and productive? In this episode of Awkward Silences, Lead UX Research Manager at Miro, <a href="https://www.linkedin.com/in/eduardogomezruiz/" rel="nofollow" target="_blank">Eduardo Gomez Ruiz</a>, is back to share his team’s insight from Miro’s latest research study on the advantages and challenges of hybrid meetings. He shares exactly how he secured stakeholder buy-ins, UX research methods, and surprising signals. As hybrid working models take hold, this study serves as a great starting point for understanding new paradigms, trends, and attitudes as we continue to navigate new ways of working. In this episode, we discuss: <ul> <li>How UX is affected by the evolving hybrid work environment</li> <li>Effective ways to gather collaborators and stakeholders</li> <li>The various UX research methods Eduardo and his team used for the study, and some surprising results</li> <li>The role of inclusion in facilitating hybrid work environments</li> <li>Best tips and practices from successful hybrid meeting facilitators</li> </ul> <h2>Highlights:</h2> <ul> <li>[00:05:17] The project's hypothesis was to uncover the dynamics of the overlap between devices, environment, and culture</li> <li>[00:09:12] How Eduardo gained support from the CEO and the Chief Product Officer</li> <li>[00:13:50] The four-phase plan; observation, interviews, surveys, and a co-creation session</li> <li>[00:18:57] Revealing surprising insights about IRL vs. remote user research and inclusivity</li> <li>[00:21:27] Attending in-office meetings as if they were remote</li> <li>[00:25:29] The biggest challenge: maximizing hybrid meetings for both remote and in-person contributors</li> <li>[00:35:01] J.H. touches on emerging approaches to asynchronous communication in meetings</li> <li>[00:37:33] Helpful tips on inclusion and initiating collaboration during hybrid meetings</li> </ul> <h2>Sources mentioned in the episode:</h2> <ul> <li><a href="http://userinterviews.com/awkward" rel="nofollow" target="_blank">userinterviews.com/awkward</a></li> <li><a href="https://miro.com/" rel="nofollow" target="_blank">https://miro.com/</a></li> </ul> <h2>About our guest</h2> <a href="https://www.linkedin.com/in/eduardogomezruiz/" rel="nofollow" target="_blank">Eduardo Gomez Ruiz</a> is the Lead UX Research Manager at <a href="https://miro.com/" rel="nofollow" target="_blank">Miro</a>, which develops cutting-edge collaboration software trusted by over forty million users. He has also served as a Design Thinking Associate Professor at <a href="https://www.ie.edu/business-school/" rel="nofollow" target="_blank">IE Business School</a> for nearly eight years. Since Eduardo joined Miro in 2020, he has been instrumental in the growth and development of the company’s UX research department. Prior to joining Miro, he held positions at Uber and several consulting agencies as a Global UX Researcher and UX Consultant--- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/awkwardsilences/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/awkwardsilences/message</a>

#109 - The Challenges of Hybrid Work with Eduardo Gomez Ruiz of Miro

This is an interview with Eduardo Gomez Ruiz on user experience or UX.    This specific episode is based on UX can be used to create a defining competitive edge in today's digital age. Based on Eduardo's experience in Uber and other organizations, he talks about various aspects that organizations need to keep in mind while embarking on their own journeys.    Eduardo's answers provide unique insights. He talks about using    an RFC (Request for Comment) instead of ROI (Return on Investment) model,   being aware of breaking the glass   using Agile principles while approaching UX  and how to build a collaborative team to create meaningful experiments.    The interview is about 50 minutes filled with valuable information.   This interview is part of a series run by Fifth Chrome, a firm that advises businesses to reinvent themselves through digital innovation and get exceptional growth. This specific series is to help and create a massive awareness of the power of digital innovation and how it can help businesses across the globe.    The host of the interview is Anirvan Sen, CEO - Fifth Chrome   -------  Eduardo Gomez Ruiz: https://www.linkedin.com/in/eduardogomezruiz/  He mentions about Value-driver analysis or value-driver tree The software mentioned for collaboration is miro.com (https://miro.com/app/dashboard/) and VR app mentioned is spatial.io

This is an interview with Eduardo Gomez Ruiz on user experience or UX.    This specific episode is based on UX can be used to create a defining competitive edge in today's digital age. Based on Eduardo's experience in Uber and other organizations, he talks about various aspects that organizations need to keep in mind while embarking on their own journeys.    Eduardo's answers provide unique insights. He talks about using   <ul> <li>an RFC (Request for Comment) instead of ROI (Return on Investment) model,  </li> <li>being aware of breaking the glass  </li> <li>using Agile principles while approaching UX </li> <li>and how to build a collaborative team to create meaningful experiments.  </li> </ul> The interview is about 50 minutes filled with valuable information.   This interview is part of a series run by Fifth Chrome, a firm that advises businesses to reinvent themselves through digital innovation and get exceptional growth. This specific series is to help and create a massive awareness of the power of digital innovation and how it can help businesses across the globe.    The host of the interview is Anirvan Sen, CEO - Fifth Chrome   -------  Eduardo Gomez Ruiz: <a href="https://www.linkedin.com/in/eduardogomezruiz/" rel="nofollow" target="_blank">https://www.linkedin.com/in/eduardogomezruiz/</a> He mentions about Value-driver analysis or value-driver tree The software mentioned for collaboration is <a href="http://miro.com" rel="nofollow" target="_blank">miro.com</a> (<a href="https://miro.com/app/dashboard/" rel="nofollow" target="_blank">https://miro.com/app/dashboard/</a>) and VR app mentioned is <a href="http://spatial.io" rel="nofollow" target="_blank">spatial.io</a>