Tom Merriott's guest appearances

Tom Merriott

Leadership Lounge with Jack Tester

David Goggins

Joe Navarro

Scott Nelson

Brian Williams

Jocko Willink

Jon Taffer

Patrick Lencioni

Jim Collins

John Maxwell

Chester Elton

Vinh Giang

Jamie Robinson

Robert Cialdini

John Ward

Tom Kelly

OwlTail

Customer Experience Coach Tom Merriott has been on the Nexstar staff since 2011. Merriott discusses how he participated in the creation of his Nexstar role, and how the examples members provided of call center excellence lead to the development of the training material.

<p>Customer Experience Coach Tom Merriott has been on the Nexstar staff since 2011. Merriott discusses how he participated in the creation of his Nexstar role, and how the examples members provided of call center excellence lead to the development of the training material.<br/><br/></p>

What Makes Someone Extraordinary, With Tom Merriott