Steve Towers's guest appearances

Steve Towers

ROCKSTAR CUSTOMER EXPERIENCE

Engati CX

Mission Experience

James Dodkins

Shep Hyken

Jeanne Bliss

Annette Franz

Ian Golding

Alex Genov

Dan Gingiss

Robert Scoble

Brian Fanzo

Ted Rubin

Graham Clark

Tom Allen

Lee Cockerell

Kevin Jackson

Jeff Barrett

OwlTail

In the second episode of the M:X Misssion Experience Podcast I talked with Steve Towers, a global expert in Customer Experience Management and author of the book "Outside In The Secret of the 21st c. Leading Companies."  We discussed the challenges of organizations getting progressive and understanding customer needs as well as Steve's CX secrets to solve the equation.

In the second episode of the M:X Misssion Experience Podcast I talked with Steve Towers, a global expert in Customer Experience Management and author of the book "Outside In The Secret of the 21st c. Leading Companies."  We discussed the challenges of organizations getting progressive and understanding customer needs as well as Steve's CX secrets to solve the equation.

M:X Misssion Experience Podcast - Episode 002 with Steve Towers

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgBlog link: https://blog.engati.com/ | Subscribe now. Steve Towers, CEO &amp; Founder, BP Group talks about innovative innovation on Engati CX. He says that the organisation have been challenged, it's all about survival, and now the customer behaviour has changed - they want their higher expectations to be met. he also says that the company that doesn't have happy employees won't have happy customers. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us onFacebook: http://s.engati.com/157LinkedIn: http://s.engati.com/158Twitter: http://s.engati.com/156Instagram: https://www.instagram.com/getengati/ #SteveTowers #EngatiCX #Innovation

<a href="https://www.engati.com/" rel="nofollow" target="_blank">https://www.engati.com/</a> Engati is the world's leading no-code, multi-lingual chatbot platform. <a href="https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg" rel="nofollow" target="_blank">https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg</a> Blog link: <a href="https://blog.engati.com/" rel="nofollow" target="_blank">https://blog.engati.com/</a> | Subscribe now. Steve Towers, CEO &amp; Founder, BP Group talks about innovative innovation on Engati CX. He says that the organisation have been challenged, it's all about survival, and now the customer behaviour has changed - they want their higher expectations to be met. he also says that the company that doesn't have happy employees won't have happy customers. If you like the video, please subscribe to the channel, so we could keep producing more content like this! Follow us on Facebook: <a href="http://s.engati.com/157" rel="nofollow" target="_blank">http://s.engati.com/157</a> LinkedIn: <a href="http://s.engati.com/158" rel="nofollow" target="_blank">http://s.engati.com/158</a> Twitter: <a href="http://s.engati.com/156" rel="nofollow" target="_blank">http://s.engati.com/156</a> Instagram: <a href="https://www.instagram.com/getengati/" rel="nofollow" target="_blank">https://www.instagram.com/getengati/</a> #SteveTowers #EngatiCX #Innovation

Innovating innovation - Steve Towers on Engati CX

Rockstar CX

🤘Rockstar CX LIVE – James Dodkins and Steve Towers talk about the power of Outside-In.www.rockstar.cx for CX improvement consultancy and training, customer centric culture transformation and the ultimate rockstar team building experience.Contact our rockstar guest Steve Towers:EMAIL: steve.towers@bpgroup.orgLINKEDIN: http://linkedin.com/in/stevetowersTWITTER: http://twitter.com/stowersSPEAKING: http://www.stevetowers.comFACEBOOK: http://facebook.com/BPGtrainingYOUTUBE: http://youtube.com/user/snoozers69SLIDESHARE: http://www.slideshare.net/stowersAMAZON: http://amazon.com/author/stevetowersBLOG: http://www.cxobsession.comBPG: http://www.bpgroup.org#cx #custexp #rockstarcx #culture #live #fblive #jamesdodkins #outsidein #stevetowers

🤘Rockstar CX LIVE – James Dodkins and Steve Towers talk about the power of Outside-In. <a href="http://www.rockstar.cx" rel="nofollow" target="_blank">www.rockstar.cx</a> for CX improvement consultancy and training, customer centric culture transformation and the ultimate rockstar team building experience. Contact our rockstar guest Steve Towers: EMAIL: steve.towers@bpgroup.org LINKEDIN: <a href="http://linkedin.com/in/stevetowers" rel="nofollow" target="_blank">http://linkedin.com/in/stevetowers</a> TWITTER: <a href="http://twitter.com/stowers" rel="nofollow" target="_blank">http://twitter.com/stowers</a> SPEAKING: <a href="http://www.stevetowers.com" rel="nofollow" target="_blank">http://www.stevetowers.com</a> FACEBOOK: <a href="http://facebook.com/BPGtraining" rel="nofollow" target="_blank">http://facebook.com/BPGtraining</a> YOUTUBE: <a href="http://youtube.com/user/snoozers69" rel="nofollow" target="_blank">http://youtube.com/user/snoozers69</a> SLIDESHARE: <a href="http://www.slideshare.net/stowers" rel="nofollow" target="_blank">http://www.slideshare.net/stowers</a> AMAZON: <a href="http://amazon.com/author/stevetowers" rel="nofollow" target="_blank">http://amazon.com/author/stevetowers</a> BLOG: <a href="http://www.cxobsession.com" rel="nofollow" target="_blank">http://www.cxobsession.com</a> BPG: <a href="http://www.bpgroup.org" rel="nofollow" target="_blank">http://www.bpgroup.org</a> #cx #custexp #rockstarcx #culture #live #fblive #jamesdodkins #outsidein #stevetowers

Rockstar CX - James Dodkins & Steve Towers talk about the power of Outside-In