Fortuné Alexander's guest appearances

Fortuné Alexander

Punk CX with Adrian Swinscoe

David Campbell

Lauren Currie

Guy Kawasaki

Tom Peters

Gary Vaynerchuk

Seth Godin

Chris Brogan

Todd Olson

Kevin Kelly

Mark Babbitt

Rob Walker

Robert Burns

Rory Sutherland

Ari Weinzweig

Paul Adams

OwlTail

Today’s interview is with Fortuné Alexander who is the senior director of product marketing for customer service and sales automation solutions at Pega. Fortuné joins me today to talk about National Customer Service Week, recognising and celebrating excellent customer service, the changing world of work, service with respect, simplifying service, applying technology, where to start, contact center heroes and giving them the recognition they deserve and also leadership. This interview follows on from my recent interview – The only thing that limits you on a no code platform is your imagination – Interview with Pierce Buckley of babelforce — and is number 405 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at babelforce for sponsoring my podcast this month. 

Today’s interview is with Fortuné Alexander who is the senior director of product marketing for customer service and sales automation solutions at <a href="https://www.pega.com/" rel="nofollow" target="_blank">Pega</a>. Fortuné joins me today to talk about National Customer Service Week, recognising and celebrating excellent customer service, the changing world of work, service with respect, simplifying service, applying technology, where to start, contact center heroes and giving them the recognition they deserve and also leadership. This interview follows on from my recent interview – <a href="https://www.adrianswinscoe.com/2021/10/the-only-thing-that-limits-you-on-a-no-code-platform-is-your-imagination-interview-with-pierce-buckley-of-babelforce/" rel="nofollow" target="_blank">The only thing that limits you on a no code platform is your imagination – Interview with Pierce Buckley of babelforce</a> — and is number 405 in the series of <a href="https://www.adrianswinscoe.com/category/interviews/" rel="nofollow" target="_blank">interviews</a> with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. NOTE: A big thank you goes out to the folks at <a href="https://www.babelforce.com/" rel="nofollow" target="_blank">babelforce</a> for sponsoring my podcast this month.

Customer service: The most important job in the company - Interview with Fortuné Alexander of Pega