Adrian Ruth's guest appearances

Adrian Ruth

CX Network

PEX Network | Process Excellence Network

CCW Digital: A Customer Service Online Platform

Chris Gilmore

Iassen Deenitchin

Anil Bhavnani

Beju Shah

Jason Liberman

Laura Evans

Sebastian Antony

Martin Rowlson

Einar Michaelson

Rob Philips

Graham Russell

Mohamed Saleh

Jamie Campbell

Andrew Moore

Nick Muir

OwlTail

Adrian Ruth joins us and shares the importance of bringing the best possible content to the audience: "You talk about the voice of the customer, but for the BBC, our customers are our audiences. So, we are always thinking ... That's how we really, I think, motivate people around the BBC to get really engaged with what we're doing, is because everyone really cares about the audience. People like me joined the BBC because they're passionate for it, and they really want to deliver the best possible output on every platform and every genre to the audience."

<p>Adrian Ruth joins us and shares the importance of bringing the best possible content to the audience: "You talk about the voice of the customer, but for the BBC, our customers are our audiences. So, we are always thinking ... That's how we really, I think, motivate people around the BBC to get really engaged with what we're doing, is because everyone really cares about the audience. People like me joined the BBC because they're passionate for it, and they really want to deliver the best possible output on every platform and every genre to the audience."</p>

Ep. 73: Adrian Ruth, BBC

The Director of Spark (lean transformation and Sustainability at BBC, Adrian Ruth joins us to share that four years on the organization’s transformation program called Spark program is going strong. His remit is to ensure that the “phenomenal” and “very, very successful” organization meets the challenges coming at them on every front- changing audience demands, exponentially multiplying competition, etc. Adrian notes that most folks at the BBC are like him- they joined the organization because they’re passionate about the organization and they really want to delivery the best possible output on every platform and every genre to the audience.

<p>The Director of Spark (lean transformation and Sustainability at BBC, Adrian Ruth joins us to share that four years on the organization’s transformation program called Spark program is going strong. His remit is to ensure that the “phenomenal” and “very, very successful” organization meets the challenges coming at them on every front- changing audience demands, exponentially multiplying competition, etc. Adrian notes that most folks at the BBC are like him- they joined the organization because they’re passionate about the organization and they really want to delivery the best possible output on every platform and every genre to the audience.</p>

Ep.73: Adrian Ruth, BBC

Recorded at PEX Europe, the Director of Spark (lean transformation and Sustainability at BBC, Adrian Ruth joins us to share that four years on the organization’s transformation program called Spark program is going strong. His remit is to ensure that the “phenomenal” and “very, very successful” organization meets the challenges coming at them on every front- changing audience demands, exponentially multiplying competition, etc. Adrian notes that most folks at the BBC are like him- they joined the organization because they’re passionate about the organization and they really want to delivery the best possible output on every platform and every genre to the audience.

Ep.58: Adrian Ruth, BBC