Riikka Salonen's guest appearances

Riikka Salonen

The IT Experience Podcast

Blake Morgan

Jacob Morgan

John Sullivan

Karen Ferris

Stephen Mann

Christopher Woods

Hannah Price

Roy Atkinson

Mark Smalley

Tomi Teikko

Alan Norris

Oscar Berg

Barclay Rae

Chris Fazey

Dean Underwood

OwlTail

In this episode Pasi Nikkanen had an interview with Riikka Salonen, Service Support Lead at Posti, the Finnish Postal Company. It was recorded during Happy User Group in Helsinki on May 23rd. Based on HappySignals' Happiness Score™ they ranked as #1 this year. Listen to how they use Employee Experience with their ServiceNow in their Enterprise Service Management: IT, HR and Finance Services. And how fears of being measured turned into positive Agent motivation. Episode notes: https://today.happysignals.com/ Posti (Finnish Postal Company): https://www.posti.com/en/

In this episode Pasi Nikkanen had an interview with <a href="https://www.linkedin.com/in/riikka-salonen/" rel="nofollow" target="_blank">Riikka Salonen</a>, Service Support Lead at Posti, the Finnish Postal Company. It was recorded during Happy User Group in Helsinki on May 23rd. Based on HappySignals' <a href="https://happysignals.com/happiness-score/" rel="nofollow" target="_blank">Happiness Score™</a> they ranked as #1 this year. Listen to how they use Employee Experience with their ServiceNow in their Enterprise Service Management: IT, HR and Finance Services. And how fears of being measured turned into positive Agent motivation. Episode notes: <a href="https://today.happysignals.com/" rel="nofollow" target="_blank">https://today.happysignals.com/</a> Posti (Finnish Postal Company): <a href="https://www.posti.com/en/" rel="nofollow" target="_blank">https://www.posti.com/en/</a>

9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen