6 Podcast Episodes
QA/AI Showdown: Chris Mounce from Evaluagent & Tom Laird Unmask AI's Reality in QA
QA/AI Showdown: Chris Mounce from Evaluagent & Tom Laird Unmask AI's Reality in QA
Episode 200!Dive into the evolving landscape of AI in the contact center QA space with our next Advice from a Call Cente... Read more
10 Aug 2023
•
48mins
Episode 8: Community Moderation on Discord, with Tom Laird
Episode 8: Community Moderation on Discord, with Tom Laird
While most BPO’s have never heard of the social network “Discord,” Expivia Digital is tackling it head on. They have in... Read more
3 Apr 2023
•
31mins
Tom Laird and Expivia Interview on TalkErie with Joel Natalie
Tom Laird and Expivia Interview on TalkErie with Joel Natalie
Here is a little something different. in this episode we infuse. call center operations, entrepreneurship, and covid a... Read more
5 Mar 2021
•
24mins
Tom Laird the flying Scotsman - Ep 39
Tom Laird the flying Scotsman - Ep 39
We are back for 2021 with an international flavor. Tom Laird joined us from Scotland to talk about his modelling, the fl... Read more
3 Feb 2021
•
1hr 25mins
Tom Laird - Lockdown Protest Speech
Tom Laird - Lockdown Protest Speech
Tom Laird Tam Laird leader of the Scottish Libertarian Party says it like it is at a lockdown protest.Scottish Liberty P... Read more
11 Oct 2020
•
8mins
Up Next, Matty Hughes - 002 - Tom Laird
Up Next, Matty Hughes - 002 - Tom Laird
Tom is the leader for the Scottish Libertarian Party with a long history of political activism. He's a former infantry s... Read more
4 Oct 2020
•
1hr 11mins