Shep Hyken
107 Podcast Episodes
EP 7:30 More Secrets From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!
EP 7:30 More Secrets From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!
Join host Sean V. Bradley, CSP, on this captivating episode of the Millionaire Car Salesman Podcast, where he delves int... Read more
1 Aug 2023
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53mins
371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert
371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert
Wording affecting the images customers have of a company. Delivering a good customer experience to leave clients talkin... Read more
24 Jul 2023
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57mins
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Closing the loyalty gap in your business with Shep Hyken
Closing the loyalty gap in your business with Shep Hyken
In this episode we spoke with Shep Hyken, New York Times and Wall Street Journal bestselling author, on how brands can s... Read more
15 Jun 2023
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25mins
Shep Hyken: Getting Customers To Return
Shep Hyken: Getting Customers To Return
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a... Read more
1 Jun 2023
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41mins
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EP 7:21 Learning From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!
EP 7:21 Learning From New York Times Best Selling Author & The #1 Customer Service Expert in The World, Shep Hyken!
This week on the Millionaire Car Salesman Podcast, renowned automotive industry expert Sean V. Bradley, CSP sits down wi... Read more
30 May 2023
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39mins
332. Creating Remarkable Customer Experiences in Corporate Filmmaking: Lessons from Shep Hyken
332. Creating Remarkable Customer Experiences in Corporate Filmmaking: Lessons from Shep Hyken
The quality of the customer service experience that you provide is equally as important as the quality of the work that ... Read more
8 May 2023
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39mins
S1Ep107 Create Amazing Customer Experiences by Turning Misery into Magic With Shep Hyken
S1Ep107 Create Amazing Customer Experiences by Turning Misery into Magic With Shep Hyken
Join Ford as he explores the latest strategies, market trends and insights to help your business grow and succeed in tod... Read more
26 Jan 2023
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44mins
10 Customer Service Predictions for the New Year by Shep Hyken | Reaction Podcast
10 Customer Service Predictions for the New Year by Shep Hyken | Reaction Podcast
In this episode, we discuss an article that makes predictions about the future of customer service. The article suggests... Read more
6 Jan 2023
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56mins
Episode 1: Shep Hyken
Episode 1: Shep Hyken
Welcome to the very first episode of the Creating Superfans podcast! What better way to kick-off than with the world’s t... Read more
14 Nov 2022
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33mins
Creating Loyal Customers with Shep Hyken
Creating Loyal Customers with Shep Hyken
For the first ever episode, host Lauren DeSouza is joined by Shep Hyken, the Chief Amazement Officer for Shepard Present... Read more
1 Nov 2022
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30mins
