Robert Sebestyen's guest appearances

Robert Sebestyen

DEALER TALK 

5 Minutes with Sean... Maybe 10

Tactical Tips With Brad Paschal

Trey Hudson

Mat Koenig

Bill Schomburg

Owen Moon

Jeff Hunter

Tim Rowe

Jay Jensen

Jeff Larsen

Herb Anderson

Sean Welsh

Shawn Armorer

Brian Kramer

Wendy Reeves

John Resurreccion

Sean Kelley

OwlTail

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

With much appreciation the Intro and Outro music is courtesy of the Goran Ivanovic/Fareed Haque DUO

#239 - Even More Service with Robert Sebestyen

Our 25th episode features Robert Sebestyen, Chief Gravitational Officer at Gravitational Business. Robert helps fixed ops departments retain employees through leadership training and teaching better mindsets. 🎉 💥 CARE FOR YOUR TEAM 💥 Robert talks about ways that Service Managers can help create a better working environment for employees, starting with having a helpful mindset and being willing to step in and help when advisors get overwhelmed. 🚘 “Leadership - REAL leadership jumps in and says, 'Hey, let me help you. I’m gonna make some calls for you, I’m gonna help you move some cars if the Porters are not available, so you can make the call. I’m gonna watch the counter, so you go make the calls.'" 👋 You can contact Robert at robert@gravitationalbusiness.com

Our 25th episode features Robert Sebestyen, Chief Gravitational Officer at Gravitational Business. Robert helps fixed ops departments retain employees through leadership training and teaching better mindsets. 🎉 💥 CARE FOR YOUR TEAM 💥 Robert talks about ways that Service Managers can help create a better working environment for employees, starting with having a helpful mindset and being willing to step in and help when advisors get overwhelmed. 🚘 “Leadership - REAL leadership jumps in and says, 'Hey, let me help you. I’m gonna make some calls for you, I’m gonna help you move some cars if the Porters are not available, so you can make the call. I’m gonna watch the counter, so you go make the calls.'" 👋 You can contact Robert at robert@gravitationalbusiness.com

Service Leadership with Robert Sebestyen

Join Erik and myself on this process oriented conversation. Our guest, Robert Sebestyen truly delivers a ton of valuable insights on this topic and brings a fresh perspective to some of the ways that processes can bring both the sales and service side of the house together to deliver a better experience to the buyers and owners! One of my favorite quotes by W. Edward Deming, says that if you cannot describe what you’re doing as a process you don’t know what you’re doing and I really believe in that. When you consider what goes on in the dealership from selling to servicing a vehicle after the fact, having a set road map on how to get from point A to point B is crucial to offering consistency and building a true differentiator in your market. During this session we uncover the value of having a process even if it’s not a good one versus not having one at all or as we debate thinking that you don’t have one, because whether you think you do or don’t a choice is always being made. Make sure to tune in and uncover some of the nuggets on this deal… Here is how you can get in touch with Robert: LinkedIn: linkedin.com/in/robert-sebestyen-81a539119  Email: robert@gravitationalbusiness.com Twitter: juliussewclean Phone (843)345-6172Website: gravitationalbusiness.com   Also, don’t forget to check us out at our website and on the following  platforms: Website: www.dealertalk.biz  Facebook: https://www.facebook.com/Dealertalk/ Instagram : @dealertalkYouTube: https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber twitter: @talkdealer Thank you for tuning in and as usual we will TALK later! --- Send in a voice message: https://podcasters.spotify.com/pod/show/dealer-talk/messageSupport this podcast: https://podcasters.spotify.com/pod/show/dealer-talk/support

Join Erik and myself on this process oriented conversation. Our guest, Robert Sebestyen truly delivers a ton of valuable insights on this topic and brings a fresh perspective to some of the ways that processes can bring both the sales and service side of the house together to deliver a better experience to the buyers and owners!  One of my favorite quotes by W. Edward Deming, says that if you cannot describe what you’re doing as a process you don’t know what you’re doing and I really believe in that. When you consider what goes on in the dealership from selling to servicing a vehicle after the fact, having a set road map on how to get from point A to point B is crucial to offering consistency and building a true differentiator in your market.  During this session we uncover the value of having a process even if it’s not a good one versus not having one at all or as we debate thinking that you don’t have one, because whether you think you do or don’t a choice is always being made.  Make sure to tune in and uncover some of the nuggets on this deal…  Here is how you can get in touch with Robert:  LinkedIn: <a href="http://linkedin.com/in/robert-sebestyen-81a539119" rel="nofollow" target="_blank">linkedin.com/in/robert-sebestyen-81a539119</a>   Email: robert@gravitationalbusiness.com  Twitter: juliussewclean  Phone (843)345-6172 Website: <a href="http://gravitationalbusiness.com" rel="nofollow" target="_blank">gravitationalbusiness.com</a>    Also, don’t forget to check us out at our website and on the following  platforms:  Website: <a href="http://www.dealertalk.biz" rel="nofollow" target="_blank">www.dealertalk.biz</a>   Facebook: <a href="https://www.facebook.com/Dealertalk/" rel="nofollow" target="_blank">https://www.facebook.com/Dealertalk/</a>  Instagram : @dealertalk YouTube: <a href="https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber" rel="nofollow" target="_blank">https://www.youtube.com/channel/UCFzze5QDo48HAS2K1kc83Tg?view_as=subscriber</a>  twitter: @talkdealer  Thank you for tuning in and as usual we will TALK later!  --- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/dealer-talk/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/dealer-talk/message</a> Support this podcast: <a href="https://podcasters.spotify.com/pod/show/dealer-talk/support" rel="payment nofollow" target="_blank">https://podcasters.spotify.com/pod/show/dealer-talk/support</a>

 Robert Sebestyen - Making Process Awesome 