Audrey Cortez's guest appearances

Audrey Cortez

Outcomes Rocket

Becker’s Healthcare Podcast

The Healthcare QualityCast

Becker’s Healthcare - Clinical Leadership Podcast

David Williams

Janet Liang

Shane Foss

Chris DeRienzo

Johns Hopkins

Chris Hermann

Beth Guyton

Baylor Scott

Stephen Motew

Chris Recinos

Iver Juster

Anna Sort

Peter McAffery

Claus Moldrup

Prem Reddy

OwlTail

Resilience

Even before COVID hit, burnout was a huge problem in U.S. healthcare. In this episode, we are privilege to host Audrey Cortez and Beth Guyton. Audrey is the Senior Advisor and Resident Resiliency Expert with Interactive Quality® and Beth is the President and Founder of Interactive Quality. Together, they cover how their company helps all healthcare leaders and staff decrease burnout, increase engagement, and improve the care experience. They share anecdotes, thoughts, and learnings from setbacks in life. Working in healthcare, especially in this pandemic time is challenging, and we need to keep our fire lit also to extend quality care to others. Tune in and find out how! Click this link for the show notes, transcript, and resources: outcomesrocket.health

Even before COVID hit, burnout was a huge problem in U.S. healthcare. In this episode, we are privilege to host Audrey Cortez and Beth Guyton. Audrey is the Senior Advisor and Resident Resiliency Expert with Interactive Quality® and Beth is the President and Founder of Interactive Quality. Together, they cover how their company helps all healthcare leaders and staff decrease burnout, increase engagement, and improve the care experience. They share anecdotes, thoughts, and learnings from setbacks in life. Working in healthcare, especially in this pandemic time is challenging, and we need to keep our fire lit also to extend quality care to others. Tune in and find out how! Click this link for the show notes, transcript, and resources: <a href="https://outcomesrocket.health/interactivequality/2020/12/" rel="nofollow" target="_blank">outcomesrocket.health</a>

Raising the Resilience of Your Organization with Audrey Cortez, Senior Advisor and Resident Resiliency Expert and Beth Guyton, President and Founder of Interactive Quality

Audrey Cortez, Director of Patient Experience at Peterson Health, joins us on this episode. During the conversation, Cortez discusses points of pride in Peterson, her thoughts on solutions for physician burnout, and more.

Audrey Cortez, Director of Patient Experience at Peterson Health, joins us on this episode. During the conversation, Cortez discusses points of pride in Peterson, her thoughts on solutions for physician burnout, and more.

Interview with Audrey Cortez, Director of Patient Experience at Peterson Health

Here in episode #74, Audrey starts our show with the perfect quote centering us around doing purposeful work; Audrey walks us through her career path that’s anchored heavily in the areas of leadership, patient experience, and staff resiliency; Audrey exhibits ultimate vulnerability and shares an incredibly personal moment of failure that launched her work in resiliency; She formally introduces our QualityCast community to her Steady and Raise Resiliency Model; Audrey shares why she is excited about change management in the face of our current pandemic; She teaches us that we have to stay connected with our purpose as healthcare leaders in order to grow and move forward; And also how she uses QTIPs on a regular basis. Connect with Audrey on LinkedIn: https://www.linkedin.com/in/audrey-cortez-rn-msn-cpxp-4898b843/ Access Our Podcast LinkedIn Group: https://www.linkedin.com/groups/12203005/ Visit Us Online: https://the-qcc.com/--- Send in a voice message: https://podcasters.spotify.com/pod/show/healthcarequalitycast/message

Here in episode #74, Audrey starts our show with the perfect quote centering us around doing purposeful work; Audrey walks us through her career path that’s anchored heavily in the areas of leadership, patient experience, and staff resiliency; Audrey exhibits ultimate vulnerability and shares an incredibly personal moment of failure that launched her work in resiliency; She formally introduces our QualityCast community to her Steady and Raise Resiliency Model; Audrey shares why she is excited about change management in the face of our current pandemic; She teaches us that we have to stay connected with our purpose as healthcare leaders in order to grow and move forward; And also how she uses QTIPs on a regular basis. Connect with Audrey on LinkedIn: <a href="https://www.linkedin.com/in/audrey-cortez-rn-msn-cpxp-4898b843/" rel="nofollow" target="_blank">https://www.linkedin.com/in/audrey-cortez-rn-msn-cpxp-4898b843/</a> Access Our Podcast LinkedIn Group: <a href="https://www.linkedin.com/groups/12203005/" rel="nofollow" target="_blank">https://www.linkedin.com/groups/12203005/</a> Visit Us Online: <a href="https://the-qcc.com/" rel="nofollow" target="_blank">https://the-qcc.com/</a>--- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/healthcarequalitycast/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/healthcarequalitycast/message</a>

Audrey Cortez, RN, MSN, CPXP Director of Patient Experience