Rick Olivieri's guest appearances

Rick Olivieri

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The last time we chatted with Rick Olivieri, he was the Director of Guest Services at the Washington Capitals (Ep. 272). Now a member of a small sales team in Las Vegas, Olivieri is helping shake up Sin City with the opportunity to bring a Major League hockey franchise to town. Hockey Vision Las Vegas has already begun on a high note, hitting over 11,500-plus season ticket deposits despite not having approval for an NHL expansion franchise. That doesn't deter the local fan base or Hockey Vision's core staff, Olivieri explains, and actually intensifies the amount of effort being pushed out in order to get a franchise team in 2017 when the MGM Grand's new arena is open. Twitter: @RickOlivieri

<p>The last time we chatted with Rick Olivieri, he was the Director of Guest Services at the Washington Capitals (Ep. 272). Now a member of a small sales team in Las Vegas, Olivieri is helping shake up Sin City with the opportunity to bring a Major League hockey franchise to town. Hockey Vision Las Vegas has already begun on a high note, hitting over 11,500-plus season ticket deposits despite not having approval for an NHL expansion franchise. That doesn't deter the local fan base or Hockey Vision's core staff, Olivieri explains, and actually intensifies the amount of effort being pushed out in order to get a franchise team in 2017 when the MGM Grand's new arena is open. Twitter: @RickOlivieri</p>

Ep. 503 - Rick Olivieri (Sales, Hockey Vision Las Vegas)

Guest services takes on a whole new meaning at the Washington Capitals. Rick Olivieri explains that the title means really focusing on retention of season ticket holders, ensuring that the VIP customer service is promoted heavily, rather than simply a concierge service for high-end fans. Olivieri discusses some of the ways that the Washington Capitals have chosen to grow their audience as well as maintain some of their loyal fans. Twitter: @RickOlivieri

<p>Guest services takes on a whole new meaning at the Washington Capitals. Rick Olivieri explains that the title means really focusing on retention of season ticket holders, ensuring that the VIP customer service is promoted heavily, rather than simply a concierge service for high-end fans. Olivieri discusses some of the ways that the Washington Capitals have chosen to grow their audience as well as maintain some of their loyal fans. Twitter: @RickOlivieri</p>

Tao of Sports Ep. 272 – Rick Olivieri (Director of Guest Services, Washington Capitals)