Brad Hamilton's guest appearances

Brad Hamilton

Helping Sells Radio

Boys in the Booth

Nir Eyal

Scott Young

Andy Paul

Bob Moesta

Melissa Perri

Eliot Peper

Jeff Coyle

Paul Smith

Aaron Ross

Peter Levitan

John Jantsch

Samuel Hulick

Steve Portigal

Tony Ulwick

Michael Redbord

OwlTail

Brad Hamilton is the director of customer journey solutions at New Relic. He has held software leadership roles in technical training, partner enablement, product management, and customer success. He wrote a very good article called, A customer journey does not equal a user journey, which I think is funny because only product managers says user journey and only customer success managers call it customer journey.  We talked about why that is, what the differences are, and why they don’t mean the same thing. More about Brad:  * His article* On Linkedin* On Twitter This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

Brad Hamilton is the director of customer journey solutions at New Relic. He has held software leadership roles in technical training, partner enablement, product management, and customer success. He wrote a very good article called, <a href="https://1twentyeight.com/a-customer-journey-ne-a-user-journey/" rel="nofollow" target="_blank">A customer journey does not equal a user journey</a>, which I think is funny because only product managers says user journey and only customer success managers call it customer journey.  We talked about why that is, what the differences are, and why they don’t mean the same thing. More about Brad:  * <a href="https://1twentyeight.com/a-customer-journey-ne-a-user-journey/" rel="nofollow" target="_blank">His article</a>* <a href="https://www.linkedin.com/in/wbhamilton/" rel="nofollow" target="_blank">On Linkedin</a>* <a href="https://twitter.com/wbhamilton" rel="nofollow" target="_blank">On Twitter</a> This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://helpingsells.substack.com?utm_medium=podcast&amp;utm_campaign=CTA_1" rel="nofollow" target="_blank">helpingsells.substack.com</a>

253 Brad Hamilton A customer journey is not a user journey

Jesse Robertson

Disclaimer: The opinions and attitudes of our guests do not necessarily reflect the opinions and attitudes of our hosts.In this episode, the guys catch up with a few former Brockville Tikis. This one is a real treat. 

Disclaimer: The opinions and attitudes of our guests do not necessarily reflect the opinions and attitudes of our hosts.In this episode, the guys catch up with a few former Brockville Tikis. This one is a real treat.

True Tikis Part Two (Featuring Brad Hamilton, John Kalivas and Jesse Robertson)

True Tikis Part One (Featuring Brad Hamilton, John Kalivas and Jesse Robertson)