Etie Hertz

7 Podcast Episodes

Etie Hertz on Conversational AI impact on CX

Etie Hertz on Conversational AI impact on CX

“It’s your customers telling you what they think about your company, what your product about your service; it’s incredib... Read more

27 Oct 2022

28mins

Using AI to Put Humans First with Etie Hertz, CEO of Loris

Using AI to Put Humans First with Etie Hertz, CEO of Loris

AI has a bad reputation with some industries, causing fear that it will eliminate jobs. But AI doesn’t have to replace h... Read more

11 Aug 2021

22mins

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From Nonprofit to Forprofit | Etie Hertz from Loris

From Nonprofit to Forprofit | Etie Hertz from Loris

As an M&A and VC lawyer at a big firm, Etie Hertz helped a lot of young entrepreneurs with big ideas. He had some bi... Read more

30 Jul 2021

21mins

Creating a better CX | Etie Hertz from Loris

Creating a better CX | Etie Hertz from Loris

If you’ve needed support through a live chat, you’ve probably wondered how much of the person on the other end is actual... Read more

23 Jul 2021

21mins

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EP 120 | Etie Hertz (Loris.ai) - How customer support conversations with your customers can help reduce churn.

EP 120 | Etie Hertz (Loris.ai) - How customer support conversations with your customers can help reduce churn.

Today on the show we have Etie Hertz, co-founder and CEO of Loris.ai.In this episode, we talked about why Etie decided t... Read more

30 Jun 2021

39mins

Ep 38: Raising Money for your Business, Working with Investors, Scale and Leverage with Etie Hertz - CEO of Loris

Ep 38: Raising Money for your Business, Working with Investors, Scale and Leverage with Etie Hertz - CEO of Loris

Today's episode is all about raising money, working with investors, and scale and leverage. Our host Yoni Kozminksi spok... Read more

11 Jun 2021

40mins

How AI enables customer support to empathize with customers | Etie Hertz, Loris.ai

How AI enables customer support to empathize with customers | Etie Hertz, Loris.ai

After three hours of waiting to talk to customer support, you finally reach a real human who you hope will be able to so... Read more

29 Apr 2021

37mins

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