Shelli Ryan's guest appearances

Shelli Ryan

CX Files

Advice from a Call Center Geek!

Phil Jones

Calum Chace

Greg Murphy

Steve Jones

Alan Graham

Evan Jones

Brendan Kiely

Ed Thomas

James Dodkins

Annette Franz

Ian Golding

Shep Hyken

Jeff Toister

GRAHAM BROWN

Nate Brown

OwlTail

On this episode of Advice from a Call Center Geek, we bring together two of my passions, customer experience, and the blockchain. Shelli Ryan, APR, Fellow PRSA the founder/principle of the CX Block Chain Institute which is the worldwide authority focused on fulfilling blockchain for the CX (customer experience) industry talks about implementing the blockchain into your contact center and CX environment.  Not only how to do it, but why you need to do it.You know I love talking blockchain, web3, and NFTs, especially with how they relate to CX. There is no better person in the world to speak about this. This is a top 5 all-time ACG episode!If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers.Please check us out at expiviausa.com, or email us at info@expivia.net!Follow Tom: @tlaird_expiviaJoin our Facebook Call Center Community: www.facebook.com/callcentergeekConnect on LinkedIn: https://www.linkedin.com/in/tlairdexpivia/Follow on TikTok: https://www.tiktok.com/@callcenter_geekLinkedin Group: https://www.linkedin.com/groups/9041993/Watch us: Advice from a Call Center Geek Youtube Channel

On this episode of Advice from a Call Center Geek, we bring together two of my passions, customer experience, and the blockchain.  Shelli Ryan, APR, Fellow PRSA the founder/principle of the CX Block Chain Institute which is the worldwide authority focused on fulfilling blockchain for the CX (customer experience) industry talks about implementing the blockchain into your contact center and CX environment.  Not only how to do it, but why you need to do it. You know I love talking blockchain, web3, and NFTs, especially with how they relate to CX. There is no better person in the world to speak about this.  This is a top 5 all-time ACG episode!If you are looking for USA outsourced customer service or sales support, we here at Expivia would really like to help you support your customers. Please check us out at <a href="http://expiviausa.com" rel="nofollow" target="_blank">expiviausa.com</a>, or email us at info@expivia.net! Follow Tom: @tlaird_expivia Join our Facebook Call Center Community: <a href="https://www.facebook.com/callcentergeek" rel="nofollow" target="_blank">www.facebook.com/callcentergeek</a> Connect on LinkedIn: <a href="https://www.linkedin.com/in/tlairdexpivia/" rel="nofollow" target="_blank">https://www.linkedin.com/in/tlairdexpivia/</a> Follow on TikTok: <a href="https://www.tiktok.com/@callcenter_geek" rel="nofollow" target="_blank">https://www.tiktok.com/@callcenter_geek</a> Linkedin Group: <a href="https://www.linkedin.com/groups/9041993/" rel="nofollow" target="_blank">https://www.linkedin.com/groups/9041993/</a> Watch us: <a href="https://www.youtube.com/channel/UCuIMsfiynnK02IKwPZZmxmg?" rel="nofollow" target="_blank">Advice from a Call Center Geek Youtube Channel</a>

How to Implement the Blockchain into your Contact Center- Conversation with Shelli Ryan- CX and Blockchain Expert

Shelli Ryan is a co-founder and principal at the CX Blockchain Institute. This is a new organisation focused on exploring how CX can benefit from the use of blockchain. Shelli is based in Las Vegas. In the podcast she explains how blockchain can be a game changer for CX. https://www.linkedin.com/in/shelliryan/ https://www.cxblockchain.org/

Shelli Ryan is a co-founder and principal at the CX Blockchain Institute. This is a new organisation focused on exploring how CX can benefit from the use of blockchain. Shelli is based in Las Vegas. In the podcast she explains how blockchain can be a game changer for CX. <a href="https://www.linkedin.com/in/shelliryan/" rel="nofollow" target="_blank">https://www.linkedin.com/in/shelliryan/</a> <a href="https://www.cxblockchain.org/" rel="nofollow" target="_blank">https://www.cxblockchain.org/</a>

Shelli Ryan - The CX Blockchain Institute