12 Podcast Episodes
The potholes of scaling customer support and service - Interview with Michael Redbord of HubSpot
The potholes of scaling customer support and service - Interview with Michael Redbord of HubSpot
The potholes of scaling customer support and service - Interview with Michael Redbord, General Manager of the Service Hu... Read more
26 Nov 2019
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38mins
#CX 29: 4 Things Every Customer Wishes You Understood About Them w/ Michael Redbord
#CX 29: 4 Things Every Customer Wishes You Understood About Them w/ Michael Redbord
In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Michael Redbord, GM of ServiceH... Read more
14 Nov 2019
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41mins
A lack of executive desire and recognition is holding back customer service - Interview with Michael Redbord of Hubspot
A lack of executive desire and recognition is holding back customer service - Interview with Michael Redbord of Hubspot
A lack of executive desire and recognition is holding back customer service - Interview with Michael Redbord, General Ma... Read more
3 Nov 2019
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42mins
34. 4 Things EVERY Customer Wish You Understood About Them w/ Michael Redbord
34. 4 Things EVERY Customer Wish You Understood About Them w/ Michael Redbord
Customer’s so wish every business understood these 4 things that Mike Redbord shared with us on our our Customer Experi... Read more
10 Sep 2019
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40mins
EP22 | Michael Redbord - How HubSpot turns customers into marketers by creating a customer-driven culture
EP22 | Michael Redbord - How HubSpot turns customers into marketers by creating a customer-driven culture
Today on Churn.fm we have Michael Redbord, the General Manager of Service Hub at HubSpot.We talked about why you should ... Read more
14 Aug 2019
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48mins
HubSpot’s Michael Redbord on staying in touch with your customers as you scale
HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Michael Redbord, General Manager for HubSpot’s Service Hub, sits down with Intercom's Kaitlin Pettersen to discuss how a... Read more
11 Jul 2019
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26mins
E236: The Customer-Centric Model That Drives HubSpot’s Growth With Michael Redbord
E236: The Customer-Centric Model That Drives HubSpot’s Growth With Michael Redbord
As the General Manager of the Service Hub at HubSpot, Michael Redbord helps helps scale the support and success teams of... Read more
31 Aug 2018
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28mins
129: HubSpot's Michael Redbord on Customer Service Mindset and Culture
129: HubSpot's Michael Redbord on Customer Service Mindset and Culture
Welcome to Episode 129 of HubShots!Welcome to HubShots, the podcast for marketing managers who use HubSpot hosted by Ian... Read more
13 Aug 2018
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22mins
078: Michael Redbord Hardly Anyone Buys Your Software Just to Log On
078: Michael Redbord Hardly Anyone Buys Your Software Just to Log On
Michael Redbord, General Manager of the Service Hub at HubSpot, joined Helping Sells Radio to talk about making customer... Read more
20 Jul 2018
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39mins
Turning Happy Customers Into Brand Advocates - Featuring Guest Michael Redbord
Turning Happy Customers Into Brand Advocates - Featuring Guest Michael Redbord
How will chat and chatbots transform customer service in the near future?Shep Hyken discusses turning customers into vir... Read more
3 Jul 2018
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36mins