Judi Haglin's guest appearances

Judi Haglin

Remarkable Results Radio Podcast

Ratchet+Wrench Radio

For The Record

Bill Haas

Greg Bunch

John Burkhauser

Cecil Bullard

Bill Nalu

Andy Bizub

Greg Buckley

Dwayne Myers

Mike Davidson

Brian Sump

Matt Fanslow

Darrin Barney

Jeff Rudnick

Josh McFarlin

Kevin McClain

OwlTail

Chris Chesney

https://www.youtube.com/watch?v=Z-bcUlTneUEYour weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge.Guest host, Chris Chesney, Sr. Director Customer Training, Carquest Technical Institute. Chris's previous episodes HEREVirtual Shop Tour with Judi Haglin, Haglin Motors. Denver, CO. Judi's previous episodes HERETrivia Challenge: What Brand on April 29, 2004 Closed its Doors? It was the Oldest Automaker. Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

<a href="https://www.youtube.com/watch?v=Z-bcUlTneUE" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=Z-bcUlTneUE</a>Your weekly broadcast production with wisdom shared by our guest host and a virtual shop tour. There is a trivia challenge.<ul><li>Guest host, Chris Chesney, Sr. Director Customer Training, Carquest Technical Institute. Chris's previous episodes <a href="https://remarkableresults.biz/?s=chris+chesney" rel="nofollow" target="_blank">HERE</a></li><li>Virtual Shop Tour with Judi Haglin, Haglin Motors. Denver, CO. Judi's previous episodes <a href="https://remarkableresults.biz/?s=judi+haglin" rel="nofollow" target="_blank">HERE</a></li><li>Trivia Challenge: What Brand on April 29, 2004 Closed its Doors? It was the Oldest Automaker.</li></ul> Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at<a href="http://www.dormanproducts.com/Tour" rel="nofollow" target="_blank"> www.DormanProducts.com/Tour</a>

Chris Chesney and Virtual Tour with Judi Haglin [AW 055]

Judi Haglin and husband Dana own Haglin Automotive Inc., a full-service auto repair shop in Boulder, CO, and they’ve been leaders in the Boulder auto repair industry since 1981. Judi and Dana have a super working relationship and they pay attention to details, share a core value; ‘Everyone Speaks’ that is part of their strong business culture. They received Motor Age’s Top Shop honor in 2015. Key to their success is they know their roles and together make a strong business owner. They say, “Fixing cars is secondary, we are primarily solving our customer’s problems”. Look for Judi’s previous episodes HERE. Key Talking Points:  Power over data is important to help move your business forward Knowledge is great but implementation is most important You must track your marketing source to evaluate your marketing ROI  How did the customer find us? Just ask. Enter in your POS system Track number of visits from the original source. Are your customers that you get from sources coming back for a second or third time. This is a critical part of understanding your investment Judi believes if they come back by the 3rd time, they are a ‘customer’ Your data will build up either acquisition or retention   Judi is making good decisions  Her online presence is where she should spend her money   There are no marketing silver bullets  Based on your demographics Try many different things   Know your data to verify that your money invested will bring you a return. Best way is to ask your customer where they found us. Know your one-time visitor percentage and the source of it. That will help you understand if you should keep investing in that source. Frequency is very important New customer percentage  Are you gaining 20% new customers a year. Stat you lose 10% every year       A special thanks to Judi Haglin for sharing her passion – For The Record. Books mentioned in the content library HERE Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them. Email Carm HERE.        Be socially involved and in touch with the show: FacebookTwitterLinked InEmailEventsInstagramSpeaking This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software. Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video, and vehicle specific notes about a vehicle’s condition can be shared quickly with vehicle owners. This simple, fully customizable system is designed to operate on any Android device. It improves technician efficiency in the bays, service writer efficiency at the counter, increases average repair order and builds trust with vehicle owners. Today’s vehicle owners want to receive their vehicles health status electronically, this makes FlexCheck Auto the most transparent way to do sell auto repair. Try it for free for 30 days! Go to FlexCheckAuto.com to learn more.   Download the Remarkable Results Radio listening APP for your smart device:

Judi Haglin and husband Dana own Haglin Automotive Inc., a full-service auto repair shop in Boulder, CO, and they’ve been leaders in the Boulder auto repair industry since 1981. Judi and Dana have a super working relationship and they pay attention to details, share a core value; ‘Everyone Speaks’ that is part of their strong business culture. They received Motor Age’s Top Shop honor in 2015. Key to their success is they know their roles and together make a strong business owner. They say, “Fixing cars is secondary, we are primarily solving our customer’s problems”. Look for Judi’s previous episodes <a href="https://remarkableresults.biz/?s=haglin" rel="noopener noreferrer nofollow" target="_blank">HERE</a>. <blockquote>Key Talking Points:</blockquote> <ul> <li>Power over data is important to help move your business forward</li> <li>Knowledge is great but implementation is most important</li> <li>You must track your marketing source to evaluate your marketing ROI <ul> <li>How did the customer find us? Just ask. Enter in your POS system</li> <li>Track number of visits from the original source.</li> <li>Are your customers that you get from sources coming back for a second or third time. This is a critical part of understanding your investment</li> <li>Judi believes if they come back by the 3rd time, they are a ‘customer’</li> <li>Your data will build up either acquisition or retention</li> </ul> </li> <li>Judi is making good decisions <ul> <li>Her online presence is where she should spend her money</li> </ul> </li> <li>There are no marketing silver bullets <ul> <li>Based on your demographics</li> <li>Try many different things</li> </ul> </li> <li>Know your data to verify that your money invested will bring you a return. Best way is to ask your customer where they found us.</li> <li>Know your one-time visitor percentage and the source of it. That will help you understand if you should keep investing in that source.</li> <li>Frequency is very important</li> <li>New customer percentage <ul> <li>Are you gaining 20% new customers a year.</li> <li>Stat you lose 10% every year</li> </ul> </li> </ul> <ul> <li>A special thanks to Judi Haglin for sharing her passion – For The Record.</li> <li>Books mentioned in the content library <a href="https://remarkableresults.biz/books/" rel="noopener noreferrer nofollow" target="_blank">HERE</a></li> <li>Leave me an honest review on <a href="https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4" rel="noopener noreferrer nofollow" target="_blank">iTunes</a>. Your ratings and reviews really help and I read each one of them.</li> <li>Email Carm <a href="mailto:carm@remarkableresults.biz" rel="noopener noreferrer">HERE</a>.</li> </ul> <a href="mailto:carm@remarkableresults.biz" rel="noopener noreferrer"></a> <a href="http://eepurl.com/bhqME9" rel="noopener noreferrer nofollow" target="_blank"></a> Be socially involved and in touch with the show: <a href="http://on.fb.me/1OKap9H" rel="nofollow noopener noreferrer" target="_blank">Facebook</a><a href="http://bit.ly/1Qn68fO" rel="nofollow noopener noreferrer" target="_blank">Twitter</a><a href="http://bit.ly/1SVqRvh" rel="nofollow noopener noreferrer" target="_blank">Linked In</a><a href="mailto:carm@remarkableresults.biz" rel="nofollow noopener noreferrer">Email</a><a href="https://remarkableresults.biz/events" rel="noopener noreferrer nofollow" target="_blank">Events</a><a href="http://bit.ly/2pY3V2U" rel="noopener noreferrer nofollow" target="_blank">Instagram</a><a href="https://remarkableresults.biz/speaking" rel="noopener noreferrer nofollow" target="_blank">Speaking</a> This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software. Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video, and vehicle specific notes about a vehicle’s condition can be shared quickly with vehicle owners. This simple, fully customizable system is designed to operate on any Android device. It improves technician efficiency in the bays, service writer efficiency at the counter, increases average repair order and builds trust with vehicle owners. Today’s vehicle owners want to receive their vehicles health status electronically, this makes FlexCheck Auto the most transparent way to do sell auto repair. Try it for free for 30 days! Go to <a href="http://www.flexcheckauto.com" rel="noopener noreferrer nofollow" target="_blank">FlexCheckAuto.com</a> to learn more. Download the Remarkable Results Radio listening APP for your smart device:

FTR 053: Judi Haglin – Do You Know The Exact Source of Your Marketing Efforts?