Justin Woodford's guest appearances

Justin Woodford

The Profit Roadmap

Contractor Innovation

Fight Club 4 Business

Matthew Green

Sean Adams

Mike Michalowicz

Tim Brown

Angela Brown

Carrie Knight

Debbie Sardone

Marlo Kanipe

Mike Callahan

Bobby Walker

Heather Canning

RJ Patel

Ryan Lee

Marcus Sheridan

Greg Reid

OwlTail

On this episode of the Profit Roadmap, we welcome Justin Woodford and Caleb Esuary! In this episode, you'll learn:  Pro tips for conducting effective meetings Team communication tools and strategies Leading ways to create a cohesive hybrid work environment  Getting Started in Field Services Our first guest, Justin Woodford, has been in the service business for over 20 years. Initially running a College Pro Painters franchise while attending the University of Rhode Island for electrical engineering and business, Justin started Two Brothers Painting with his brother, Dan, in 2008. After this venture, Justin has continued down an entrepreneurial path with his landscaping company, 855RILAWNS, and his real estate business, Yorktown Properties, LLC. Justin’s highly refined work habits, systems, and processes have enabled him to step away from the day-to-day and remotely monitor and optimize his businesses. After becoming a Service Autopilot Certified Advisor in 2018, Justin started his consulting business, Ready Business Systems. Ready Business Systems specializes in helping service businesses produce $1-10 million in annual sales, to free time and increase profits through expert marketing, system building, and automation. Our second guest, Caleb Esuary, has been in his family’s business, Complete Heat and Air, in Easly, South Carolina for 12 years. He was only the fourth employee when he got his start in the family business as an installer. In 2014, their business grew enough to need a full time person, so he began managing their office. Since then, he’s helped grow their family business from six employees and $840K in revenue to 43 employees and $10M+ in revenue. Caleb has been involved in all aspects of managing an HVAC business—creating processes, training new employees, administrative work, HVAC service, installation and sales. Now, Caleb serves as the vice president of Complete Heat and Air. How Hybrid Work Has Changed the Game Justin talks about how a remote work environment has provided a better quality of life for his employees. They don’t have to spend time and money commuting back and forth to the office. Additionally, it provides an opportunity for businesses to eliminate office expenses and all that comes with it. However, he mentions it can make managing your team more challenging. Alternatively, Caleb discusses how he is the only hybrid employee on his team. He talks about how he enjoys the flexibility of working from home. Also, Caleb mentions how he tends to be more productive working at home than at the office because there are less distractions since there aren’t coworkers at home to converse with. Likewise, Justin finds he’s largely more productive at home than he is at the office because of the minimal distractions and sidebar conversations. Caleb talks about how having a totally separate, dedicated office space in his house is one of the most important aspects of working from home. This minimizes distractions and also creates crucial boundaries between work and personal life. Top Strategies for Developing Strong Internal Communications Caleb discusses how his field workers communicate through a digital tool (like Service Autopilot). This allows his field workers to upload videos into the cloud so if the office can get all of the information they need to give an appropriate quote or order a specific part. On the office side, Caleb’s team uses WhatsApp for group chats. They have entire company groups where they celebrate the big wins with the team. Then, they have individual group chats for their different departments, such as sales, service, and installation. Plus, you can have WhatsApp on desktops. Alternatively, Justin’s team uses a wide variety of tools to communicate within the company. For instance, Justin Google Voice to separate his personal and work life on his phone. Additionally, his company uses emails and Slack to internally communicate. They use Ringcentral to manage and redirect calls. Leading Ways to Conduct Effective Meetings Justin talks about how his company uses a Google Docs outline with timeframes for each portion of the meeting. Similarly, Caleb’s company uses a Word Docs outline with goals, topics, and an agenda for the meeting. Caleb says his team always starts with their mission, vision, and value statements to bring the team together. Then, they always try to kick off the meeting with some “wahoos,” meaning the good things going on in everyone’s personal lives. He talks about how this brings everyone together before they focus on the work stuff. Expert Tips to Cohesive Team Communications Justin and Caleb discuss some of their best tips for developing expert tips for cohesive team communications:  Transparent with the team Coach privately and praise publicly Keep information public and open for the team using a cloud drive E.g. Google Drive, OneDrive, etc.   Clarify company values to ensure everyone on the team is in unison Take advantage of a project planners so your team can see what different departments are working on E.g. Monday, Trello, Microsoft Planner, Calendly, etc.    Streamline Team Communications in Your Service Business Today Developing cohesive communications and effective meetings takes time and dedication to your team. The evolving field service landscape into hybrid work makes solid communication strategies increasingly important. Want to learn more about Justin and Ready Business Systems? Check out these links below:  Ready Business Systems Facebook  Want to learn more about Caleb and Complete Heat and Air? Check out these links below:  Complete Heat and Air Facebook  Related: Growing Your Brand on Social Media With Naylor Taliaferro Published June 28, 2023 4:33 PM CT The following music was used for this media project: Music: Summon the Rawk by Kevin MacLeod Free download: https://filmmusic.io/song/4434-summon-the-rawk License (CC BY 4.0): https://filmmusic.io/standard-license The post Creating a Cohesive Hybrid Team With Justin Woodford and Caleb Esuary appeared first on Service Autopilot.

On this episode of the Profit Roadmap, we welcome Justin Woodford and Caleb Esuary! In this episode, you'll learn: <ul> <li>Pro tips for conducting effective meetings</li> <li>Team communication tools and strategies</li> <li>Leading ways to create a cohesive hybrid work environment</li> </ul> <h2>Getting Started in Field Services</h2> Our first guest, Justin Woodford, has been in the service business for over 20 years. Initially running a College Pro Painters franchise while attending the University of Rhode Island for electrical engineering and business, Justin started <a href="http://twobrospainting.com/" rel="noreferrer noopener nofollow" target="_blank">Two Brothers Painting</a> with his brother, Dan, in 2008. After this venture, Justin has continued down an entrepreneurial path with his <a href="http://rilawncare.com/" rel="noreferrer noopener nofollow" target="_blank">landscaping company</a>, <a href="http://rilawncare.com/" rel="noreferrer noopener nofollow" target="_blank">855RILAWNS</a>, and his real estate business, Yorktown Properties, LLC. Justin’s highly refined work habits, systems, and processes have enabled him to step away from the day-to-day and remotely monitor and optimize his businesses. After becoming a Service Autopilot Certified Advisor in 2018, Justin started his consulting business, <a href="https://readybusinesssystems.com/" rel="noreferrer noopener nofollow" target="_blank">Ready Business Systems</a>. Ready Business Systems specializes in helping service businesses produce $1-10 million in annual sales, to free time and increase profits through expert marketing, system building, and automation. Our second guest, Caleb Esuary, has been in his family’s business, <a href="https://completeheatandair.com/" rel="noreferrer noopener nofollow" target="_blank">Complete Heat and Air</a>, in Easly, South Carolina for 12 years. He was only the fourth employee when he got his start in the family business as an installer. In 2014, their business grew enough to need a full time person, so he began managing their office. Since then, he’s helped grow their family business from six employees and $840K in revenue to 43 employees and $10M+ in revenue. Caleb has been involved in all aspects of managing an HVAC business—creating processes, training new employees, administrative work, HVAC service, installation and sales. Now, Caleb serves as the vice president of Complete Heat and Air. <h2>How Hybrid Work Has Changed the Game</h2> Justin talks about how a remote work environment has provided a better quality of life for his employees. They don’t have to spend time and money commuting back and forth to the office. Additionally, it provides an opportunity for businesses to eliminate office expenses and all that comes with it. However, he mentions it can make managing your team more challenging. Alternatively, Caleb discusses how he is the only hybrid employee on his team. He talks about how he enjoys the flexibility of working from home. Also, Caleb mentions how he tends to be more productive working at home than at the office because there are less distractions since there aren’t coworkers at home to converse with. Likewise, Justin finds he’s largely more productive at home than he is at the office because of the minimal distractions and sidebar conversations. Caleb talks about how having a totally separate, dedicated office space in his house is one of the most important aspects of working from home. This minimizes distractions and also creates crucial boundaries between work and personal life. <h2>Top Strategies for Developing Strong Internal Communications</h2> Caleb discusses how his field workers communicate through a digital tool (like <a href="https://fieldedge.com/industries/" rel="noreferrer noopener nofollow" target="_blank">Service Autopilot</a>). This allows his field workers to upload videos into the cloud so if the office can get all of the information they need to give an appropriate quote or order a specific part. On the office side, Caleb’s team uses <a href="https://www.whatsapp.com/" rel="noreferrer noopener nofollow" target="_blank">WhatsApp</a> for group chats. They have entire company groups where they celebrate the big wins with the team. Then, they have individual group chats for their different departments, such as sales, service, and installation. Plus, you can have WhatsApp on desktops. Alternatively, Justin’s team uses a wide variety of tools to communicate within the company. For instance, Justin <a href="https://voice.google.com/u/0/about" rel="noreferrer noopener nofollow" target="_blank">Google Voice</a> to separate his personal and work life on his phone. Additionally, his company uses emails and <a href="https://slack.com/" rel="noreferrer noopener nofollow" target="_blank">Slack</a> to internally communicate. They use <a href="https://www.ringcentral.com/" rel="noreferrer noopener nofollow" target="_blank">Ringcentral</a> to manage and redirect calls. <h2>Leading Ways to Conduct Effective Meetings</h2> Justin talks about how his company uses a Google Docs outline with timeframes for each portion of the meeting. Similarly, Caleb’s company uses a Word Docs outline with goals, topics, and an agenda for the meeting. Caleb says his team always starts with their mission, vision, and value statements to bring the team together. Then, they always try to kick off the meeting with some “wahoos,” meaning the good things going on in everyone’s personal lives. He talks about how this brings everyone together before they focus on the work stuff. <h2>Expert Tips to Cohesive Team Communications</h2> Justin and Caleb discuss some of their best tips for developing expert tips for cohesive team communications: <ul> <li>Transparent with the team</li> <li>Coach privately and praise publicly</li> <li>Keep information public and open for the team using a cloud drive <ul> <li>E.g. <a href="https://workspace.google.com/products/drive/" rel="noreferrer noopener nofollow" target="_blank">Google Drive</a>, <a href="https://www.microsoft.com/en-us/microsoft-365/onedrive/onedrive-for-business" rel="noreferrer noopener nofollow" target="_blank">OneDrive</a>, etc.</li> </ul> </li> <li>Clarify company values to ensure everyone on the team is in unison</li> <li>Take advantage of a project planners so your team can see what different departments are working on <ul> <li>E.g. <a href="http://monday.com/" rel="noreferrer noopener nofollow" target="_blank">Monday</a>, <a href="https://trello.com/" rel="noreferrer noopener nofollow" target="_blank">Trello</a>, <a href="https://tasks.office.com/" rel="noreferrer noopener nofollow" target="_blank">Microsoft Planner</a>, <a href="https://calendly.com/" rel="noreferrer noopener nofollow" target="_blank">Calendly</a>, etc.</li> </ul> </li> </ul> <h2>Streamline Team Communications in Your Service Business Today</h2> Developing cohesive communications and effective meetings takes time and dedication to your team. The evolving field service landscape into hybrid work makes solid communication strategies increasingly important. Want to learn more about Justin and Ready Business Systems? Check out these links below: <ul> <li><a href="https://readybusinesssystems.com/" rel="noreferrer noopener nofollow" target="_blank">Ready Business Systems</a></li> <li><a href="https://www.facebook.com/ReadyBusinessSystems" rel="noreferrer noopener nofollow" target="_blank">Facebook</a></li> </ul> Want to learn more about Caleb and Complete Heat and Air? Check out these links below: <ul> <li><a href="https://completeheatandair.com/" rel="noreferrer noopener nofollow" target="_blank">Complete Heat and Air</a></li> <li><a href="https://www.facebook.com/CompleteHeatAndAir" rel="noreferrer noopener nofollow" target="_blank">Facebook</a></li> </ul> Related: <a href="https://www.serviceautopilot.com/service-business-podcast/growing-your-brand-on-social-media-with-naylor-taliaferro/" rel="noreferrer noopener nofollow" target="_blank">Growing Your Brand on Social Media With Naylor Taliaferro</a> Published June 28, 2023 4:33 PM CT The following music was used for this media project: Music: Summon the Rawk by Kevin MacLeod Free download: <a href="https://filmmusic.io/song/4434-summon-the-rawk" rel="noreferrer noopener nofollow" target="_blank">https://filmmusic.io/song/4434-summon-the-rawk</a> License (CC BY 4.0): <a href="https://filmmusic.io/standard-license" rel="noreferrer noopener nofollow" target="_blank">https://filmmusic.io/standard-license</a> The post <a href="https://www.serviceautopilot.com/service-business-podcast/creating-a-cohesive-hybrid-team-with-justin-woodford-and-caleb-esuary/" rel="nofollow" target="_blank">Creating a Cohesive Hybrid Team With Justin Woodford and Caleb Esuary</a> appeared first on <a href="https://www.serviceautopilot.com" rel="nofollow" target="_blank">Service Autopilot</a>.

Creating a Cohesive Hybrid Team With Justin Woodford and Caleb Esuary

After starting Two Brothers Painting with his brother Dan in 2008, Justin has continued down an entrepreneurial path with his landscaping company 855RILAWNS, his property management business, Yorktown Realty, and most recently, his consulting business, Ready Business Systems. With a background in electrical engineering, Justin's highly refined work habits, systems, and processes have enabled him to step away from the day to day and remotely monitor and optimize his businesses. Ready Business Systems specializes in Service Autopilot and Automations set up, training, and optimization to help organizations operate efficiently to free the owners time and get their businesses to work for them. In addition, Ready Business systems provides clients with templates and other pre-built systems and subscriptions not provided by Service Autopilot to help business owners get out and build the business of their dreams, such as SendJim, Facebook Marketing, Google Adwords, Search Engine Optimization, and Blogging services. Time Stapms:  📍[3:41]Good job, David! 📍[7:49]Justin went from using Google sheets on Palm Pilots to really digging into Service Autopilot automations 📍[8:43]Shout out to SendJim https://www.sendjim.io/signup-home 📍[9:25]Justin loves Google Ads for marketing and says negative key words are essential 📍[10:21]If you can't stay on top of watching your costs on Google Ads, then hire someone to stay on top of the ads 📍[13:33]Justin tries to reserve SMS messages for things that are very helpful to the lead/client vs. spamming with sales messages 📍[14:57]Justin automates his trigger to SendJim for 5 arounds. So cool how automated that postcard campaign can be. 📍[16:49]Multiple touches, multiple methods for clients and leads. Love that he uses email, SMS, voicemail bombs, and postcards 📍[18:45]For his landscaping business, he also uses yard signs and Facebook to complete 7-8 modes of touches 📍[20:13]Favorite thing to automate: Estimate follow up. Must have to add value in the shortest amount of time. 📍[22:13]Heads Up: Justin uses SendJim for recruiting 📍[23:53]Job applicants: Same thing, you must have follow up, and using automated follow up is best (just like you do with a client lead) Fight Club 4 Business 📍[25:05]Uses automations to filter applicants to qualify/disqualify 📍[26:29]Take all of your applicant leads and send them postcards with your job ads 📍[36:33]Facebook marketing and re-marketing has been the best recruiting source for Justin Quote of the Week "Automation is solving a problem once, then putting the solution on autopilot." -Michael Hyatt Justin Woodford : https://readybusinesssystems.com/ Tay Meroni (Marketing) with Pure Pressure Washing Meaghan Likes (Finances) with Bookkeeping Academy Online, Likes Accounting Company &amp; Jeff Likes Clean Windows &amp; Gutters Michelle Myers (Systems) with Pink Callers Martha Woodward (People) with The Pay for Performance Expert, Quality Driven Software &amp; Dusting Divas

After starting Two Brothers Painting with his brother Dan in 2008, Justin has continued down an entrepreneurial path with his landscaping company 855RILAWNS, his property management business, Yorktown Realty, and most recently, his consulting business, Ready Business Systems. With a background in electrical engineering, Justin's highly refined work habits, systems, and processes have enabled him to step away from the day to day and remotely monitor and optimize his businesses. Ready Business Systems specializes in Service Autopilot and Automations set up, training, and optimization to help organizations operate efficiently to free the owners time and get their businesses to work for them. In addition, Ready Business systems provides clients with templates and other pre-built systems and subscriptions not provided by Service Autopilot to help business owners get out and build the business of their dreams, such as SendJim, Facebook Marketing, Google Adwords, Search Engine Optimization, and Blogging services. Time Stapms: 📍[3:41]Good job, David! 📍[7:49]Justin went from using Google sheets on Palm Pilots to really digging into Service Autopilot automations 📍[8:43]Shout out to SendJim <a href="https://www.sendjim.io/signup-home?fbclid=IwAR2p_kBQ8Q1urScPekxKEJVCTsxA7R76eZiOyWmCH_SuBwKZKnznqfShqWI" rel="noopener noreferrer nofollow" target="_blank">https://www.sendjim.io/signup-home</a> 📍[9:25]Justin loves Google Ads for marketing and says negative key words are essential 📍[10:21]If you can't stay on top of watching your costs on Google Ads, then hire someone to stay on top of the ads 📍[13:33]Justin tries to reserve SMS messages for things that are very helpful to the lead/client vs. spamming with sales messages 📍[14:57]Justin automates his trigger to SendJim for 5 arounds. So cool how automated that postcard campaign can be. 📍[16:49]Multiple touches, multiple methods for clients and leads. Love that he uses email, SMS, voicemail bombs, and postcards 📍[18:45]For his landscaping business, he also uses yard signs and Facebook to complete 7-8 modes of touches 📍[20:13]Favorite thing to automate: Estimate follow up. Must have to add value in the shortest amount of time. 📍[22:13]Heads Up: Justin uses SendJim for recruiting 📍[23:53]Job applicants: Same thing, you must have follow up, and using automated follow up is best (just like you do with a client lead) <a href="https://www.facebook.com/fightclub4business/?comment_id=Y29tbWVudDo3NjgwMjYzNzc4OTkxNjRfNDQyNDg5MTY3NzA2NDIy&amp;__cft__[0]=AZU1yaqD4XFi_8tfkYnbEXgYQKgCKKLFvzWHSdW38CDxKGxbT9FCJbwLFKPIGImtcMn0cx9dck3ntskm6cqXAeqdRhWyglDhLwGf7kbpyA4tfu4-LcfBN6xuo5250t-PI_Kt5v1VTjNppW-CzRit0Tv_YNgqRuUL6z7SBshPBAM8olniybOuquYu9QddcIqjmOSfGJT5NU1H8yYNorG8tkCM&amp;__tn__=R-R" rel="noopener noreferrer nofollow" target="_blank">Fight Club 4 Business</a> 📍[25:05]Uses automations to filter applicants to qualify/disqualify 📍[26:29]Take all of your applicant leads and send them postcards with your job ads 📍[36:33]Facebook marketing and re-marketing has been the best recruiting source for Justin Quote of the Week "Automation is solving a problem once, then putting the solution on autopilot." -Michael Hyatt Justin Woodford : <a href="https://readybusinesssystems.com/" rel="noopener noreferrer nofollow" target="_blank">https://readybusinesssystems.com/</a> Tay Meroni (Marketing) with <a href="https://powerwashingpalmbeach.com/" rel="noopener noreferrer nofollow" target="_blank">Pure Pressure Washing</a> Meaghan Likes (Finances) with <a href="https://www.bookkeepingacademyonline.com/" rel="noopener noreferrer nofollow" target="_blank">Bookkeeping Academy Online</a>, <a href="https://likesaccounting.com/" rel="noopener noreferrer nofollow" target="_blank">Likes Accounting Company </a>&amp; <a href="https://jefflikescleanwindows.com/" rel="noopener noreferrer nofollow" target="_blank">Jeff Likes Clean Windows &amp; Gutters</a> Michelle Myers (Systems) with <a href="https://www.pinkcallers.com/" rel="noopener noreferrer nofollow" target="_blank">Pink Callers</a> Martha Woodward (People) with <a href="https://www.thepayforperformanceexpert.com/" rel="noopener noreferrer nofollow" target="_blank">The Pay for Performance Expert</a>, <a href="https://qualitydrivensoftware.com/" rel="noopener noreferrer nofollow" target="_blank">Quality Driven Software</a> &amp; <a href="https://www.dusting-divas.com/" rel="noopener noreferrer nofollow" target="_blank">Dusting Divas</a>

E. 106 Justin Woodford

This week Sean interviews Justin Woodford of A cut Above (1-855-RILAWNS) and Ready Business Systems. Justin started his lawn and landscaping business as a high school job and turned it into a fully automated operation that runs smoothly without him. In this episode, we talk about how to identify your strengths as a business owner and why you should surround yourself with others that compliment your weakness to achieve success. Justin focuses on creating predictable results in his business and he does so through a strict adherence to leveraging technology and automations in every system in his business.  Justin has taken his knowledge and expertise in automations and business building and started a consulting helping other contractors do the same with Ready Business Systems.   Resources:  CRM system (Customer Relationship Management software): serviceautopilot.com Payroll Software: gusto.com VOIP phone system with answering service: http://readybusinesssystems.com/phone-system Look to outsource your marketing and collection to third parties so to not bog down your office staff Be your managers and office team’s coach/mentor. Guide them by giving them the environment to make the right decisions    Get in touch with Justin:  Consulting: http://readybusinesssystems.com  Service Autopilot services:   http://readybusinesssystems.com/service-autopilot Check him out on facebook:https://www.facebook.com/ReadyBusinessSystems/ Youtube: https://www.youtube.com/channel/UCGK1kNm2qavYGKWf7qU3Gog     Looking to systemize your business? Join our new software program - Systemize: your one-stop shop for documenting, editing, delegating and storing systems in your business.   Join us as a founding member of our Beta group: www.contractorinnovation.com/software   Questions, comments, suggestions? Send me an email: sean@contractorinnovation.com

This week Sean interviews Justin Woodford of A cut Above (1-855-RILAWNS) and Ready Business Systems. Justin started his lawn and landscaping business as a high school job and turned it into a fully automated operation that runs smoothly without him. In this episode, we talk about how to identify your strengths as a business owner and why you should surround yourself with others that compliment your weakness to achieve success. Justin focuses on creating predictable results in his business and he does so through a strict adherence to leveraging technology and automations in every system in his business.  Justin has taken his knowledge and expertise in automations and business building and started a consulting helping other contractors do the same with Ready Business Systems. Resources: <ul> <li>CRM system (Customer Relationship Management software): <a href="http://www.serviceautopilot.com/" rel="nofollow" target="_blank">serviceautopilot.com</a></li> <li>Payroll Software: <a href="http://www.gusto.com/" rel="nofollow" target="_blank">gusto.com</a></li> <li>VOIP phone system with answering service: <a href="http://readybusinesssystems.com/phone-system" rel="nofollow" target="_blank">http://readybusinesssystems.com/phone-system</a></li> <li>Look to outsource your marketing and collection to third parties so to not bog down your office staff</li> <li>Be your managers and office team’s coach/mentor. Guide them by giving them the environment to make the right decisions</li> </ul> Get in touch with Justin: <ul> <li>Consulting: <a href="http://readybusinesssystems.com/phone-system" rel="nofollow" target="_blank">http://readybusinesssystems.com</a></li> </ul> Service Autopilot services:  <ul> <li><a href="http://readybusinesssystems.com/service-autopilot" rel="nofollow" target="_blank">http://readybusinesssystems.com/service-autopilot</a></li> <li>Check him out on facebook:<a href="https://www.facebook.com/ReadyBusinessSystems/" rel="nofollow" target="_blank">https://www.facebook.com/ReadyBusinessSystems/</a></li> <li>Youtube: <a href="https://www.youtube.com/channel/UCGK1kNm2qavYGKWf7qU3Gog" rel="nofollow" target="_blank">https://www.youtube.com/channel/UCGK1kNm2qavYGKWf7qU3Gog</a></li> </ul> Looking to systemize your business? Join our new software program - Systemize: your one-stop shop for documenting, editing, delegating and storing systems in your business. Join us as a founding member of our Beta group: <a href="http://www.contractorinnovation.com/software" rel="nofollow" target="_blank">www.contractorinnovation.com/software</a> Questions, comments, suggestions? Send me an email: sean@contractorinnovation.com

Episode 16 - Automate your Business by doubling down on your strengths with Justin Woodford