Christopher Petersen's guest appearances

Christopher Petersen

Remarkable Results Radio Podcast

Plant Prophets

Mission Matters Podcast with Adam Torres

By the Word of their Testimony

Sam Terese

Tanisha Richmond

LeiLani E. Quiray

Eric Gelb

Audrey Boyle

Jim Hernandez

Gayle Noakes

Garrett Mott

Courtney Aura Freeman

Debora Gemmell

Jennifer Zammuto

Rebecca Wenglinski

Tom Wiggins

Aaron Alejandro

Tracey Mason

OwlTail

CarryOn Wellness With Christopher Petersen today on Plant Prophets only on Cannabis Radio. As CBD continues to spark more public interest, the industry is beginning to expand, such as the creation of CBD drinks and food. This episode’s guest is Chris Petersen, the managing director of CarryOn Wellness, who shares the story of his startup company located in Denver, Colorado. CarryOn Wellness specializes in CBD drinks and food of different flavors and types, all of which offer unique benefits. Tune in to hear Chris speak about how to stand out among the growing industry and the benefits of adding CBD drinks into one’s daily routine.

CarryOn Wellness With Christopher Petersen

Many people talk about resources for college grads and senior level executives. But what about mid career level talent? How are their needs being addressed? Adam Torres and Chirstopher Petersen, Co-Founder at Futurexecs  Accelerators, explore how a career accelerator can be just what mid career level candidates need to push them to the next level.Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule.Apply to be interviewed by Adam on our podcast:https://www.moneymatterstoptips.com/podcastguestSupport the showMore FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia

Many people talk about resources for college grads and senior level executives. But what about mid career level talent? How are their needs being addressed? <a href="https://www.linkedin.com/in/adamtorres8/" rel="nofollow" target="_blank">Adam Torres</a> and <a href="https://www.linkedin.com/in/christopherdpetersen/" rel="nofollow" target="_blank">Chirstopher Petersen</a>, Co-Founder at Futurexecs  Accelerators, explore how a career accelerator can be just what mid career level candidates need to push them to the next level. Follow Adam on Instagram at <a href="https://www.instagram.com/askadamtorres/" rel="nofollow" target="_blank">https://www.instagram.com/askadamtorres/</a> for up to date information on book releases and tour schedule. Apply to be interviewed by Adam on our podcast: <a href="https://www.moneymatterstoptips.com/podcastguest" rel="nofollow" target="_blank">https://www.moneymatterstoptips.com/podcastguest</a><a href="https://www.buzzsprout.com/857467/support" rel="payment nofollow" target="_blank">Support the show</a>More FREE content from <a href="https://linktr.ee/missionmattersmedia" rel="nofollow" target="_blank">Mission Matters</a> here: <a href="https://linktr.ee/missionmattersmedia" rel="nofollow" target="_blank">https://linktr.ee/missionmattersmedia</a>

Career Accelerator for Mid Level Career Candidates with Christopher Petersen

Christopher Petersen owns Northwest Automotive in Kalispell, MT. Here is his story. None of Christopher Petersen’s family members have been (to his knowledge) in the auto industry. His dad was an electrician that specialized in security systems.  Christopher remembers elementary school when the other kids on the block were playing football or basketball, right in front of his house. But not him. He was in the garage, reading his father’s college AC/DC theory book, and doing the tests at the end of each chapter.  He always thought that he would go into design because he loved building things. He even took 4 years of computer-aided drafting in high school. When Christopher was thirteen he got his first vehicle and discovered it had a flat cam lobe.  His dad was no help, as he knew nothing of engines.  He studied the service manual for a few days and replaced the cam and lifters. At seventeen he went to work for a Toyota/Dodge dealer as a lube tech, and hated it! He found it mundane but knew that he didn’t have the experience to be a line tech, and certainly didn’t have enough experience to be a drivability tech. Christopher ended up replying to an ad for a service advisor position at an independent shop in town. He wasn’t sure what the SA did, but thought he put an app in and see where it lead. He got the job and found he had a knack for talking.  Later he was promoted to shop foreman, even though he wasn’t a tech.  Christopher handled all the estimating and parts procurement, as well as work order dispatching.  Seeing the customer concerns, then reading the tech’s notes helped him amass a large repair knowledge base which boosted his confidence that he could actually be a drivability tech. From there, Christopher bounced around a few types of shops. He wanted to experience many different brands.  He worked in a euro shop for a while and then each of the domestic brands.  Christopher was Master Honda certified (as well as ASE Master, and L1). Honda was the first real home he felt. A back injury put a serious hamper on being a line tech and he went back to the service advisor world.  But this time he was an SA at a dealer. He hated it. Not only did the bean counters in the corporate structure only see employees as percentages and production numbers, they saw customers the same way. Christopher didn’t feel he could really help people the way he thought they should be helped. So it was time to find his own way….after 20 years doing it for other companies, Christopher started to do it his way. Talking points:  In 2017 Christopher purchased a property across from their current location. Stripped it down to the bare walls and redesigned it from scratch. A state of the art design that included input from his entire staff to improve workflow and production. They’ve been in the building since September 2017.  It was an opportunity that they could not pass up. The design was created to keep a distance between the service counter and the techs.   If it is not documented, then it didn’t happen. Their SOPs have been created from a concept ‘A Day In The Life of a Repair Order’. A comprehensive brake inspection is created in their DVI system and is very detailed. Evolution or extinction. If you are standing still, then you are moving backward.  He is always refining. Invest in consistency, improve time lost and quality. He is looking to create a seamless workflow inside the business.   He has a porter position on his staff. Implementation in his DVI system was a small challenge with his team. Once they saw the value for the shop and the customer it worked its way out. All the jotted notes from technicians are becoming a predefined note which is easy and quick. He’s created the system with minimal duplication in processes. Chris has worked hard to build trust in his community of 25,000. His potential market opportunity is 100,000 people. The new shop has a very nice waiting room with leather theater like chairs with special amenities for his customers. He gets things done by using the his smartphone calendar for reminders. Refer a friend. If someone drops your name, you get a free oil change no matter what type of vehicle. He’s got a retention rate of 90%. He hired his service advisor with no experience. Christopher found her at a restaurant. She was a waitress and has good people skills. He has trained her in the automotive. As of this writing, she’s been there for two years. The service adviser’s role is to articulate that need to the customer and to educate and to build value in why those services need to get done. Christopher puts his people first. They are more important than the customer. Happy people make happy customers. We work on dozens of vehicles every week. So documentation is important from customer service standpoint and legal liability. For fun Christopher is an off-roader, technical rock crawling.  Northwest Automotive Website  Shop Profile  Number of locations: 1   Total square feet of all facilities: 7500   Years in industry: 22   Years business ownership: 2.5   Number of technicians: 4   Number of service advisers: 2   Number of lifts: 10   Number of bays: 11   Days open: Mon – Fri   Annual estimated volume: $1M   Labor rate: 104.99   Average repair order (ARO) $: $422   YTD gross profit percent: 60   Percent Repair vs Maintenance vs Other: 75/25/0   Personal certifications: ASE Master + L1 &amp; Honda Master   Shop management system (SMS): NAPA TRACS   Completely paperless in the shop?; Yes   Digital Vehicle Inspection: AutoVitals   Primary supplier: NAPA   Supplier marketing program: NAPA Auto Care   Entrepreneur hack: Digital inspections and standardizing all procedures.   Philanthropy: Board member of Kalispell Business Improvement District   Be socially involved and in touch with the show: FacebookTwitterLinked InEmailEventsSpeaking    This episode is brought to you by Federal-MogulMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com  and fmgaragegurus.com Download the Remarkable Results Radio listening APP for your smart device:

Christopher Petersen owns Northwest Automotive in Kalispell, MT. Here is his story. None of Christopher Petersen’s family members have been (to his knowledge) in the auto industry. His dad was an electrician that specialized in security systems.  Christopher remembers elementary school when the other kids on the block were playing football or basketball, right in front of his house. But not him. He was in the garage, reading his father’s college AC/DC theory book, and doing the tests at the end of each chapter.  He always thought that he would go into design because he loved building things. He even took 4 years of computer-aided drafting in high school. When Christopher was thirteen he got his first vehicle and discovered it had a flat cam lobe.  His dad was no help, as he knew nothing of engines.  He studied the service manual for a few days and replaced the cam and lifters. At seventeen he went to work for a Toyota/Dodge dealer as a lube tech, and hated it! He found it mundane but knew that he didn’t have the experience to be a line tech, and certainly didn’t have enough experience to be a drivability tech. Christopher ended up replying to an ad for a service advisor position at an independent shop in town. He wasn’t sure what the SA did, but thought he put an app in and see where it lead. He got the job and found he had a knack for talking.  Later he was promoted to shop foreman, even though he wasn’t a tech.  Christopher handled all the estimating and parts procurement, as well as work order dispatching.  Seeing the customer concerns, then reading the tech’s notes helped him amass a large repair knowledge base which boosted his confidence that he could actually be a drivability tech. From there, Christopher bounced around a few types of shops. He wanted to experience many different brands.  He worked in a euro shop for a while and then each of the domestic brands.  Christopher was Master Honda certified (as well as ASE Master, and L1). Honda was the first real home he felt. A back injury put a serious hamper on being a line tech and he went back to the service advisor world.  But this time he was an SA at a dealer. He hated it. Not only did the bean counters in the corporate structure only see employees as percentages and production numbers, they saw customers the same way. Christopher didn’t feel he could really help people the way he thought they should be helped. So it was time to find his own way….after 20 years doing it for other companies, Christopher started to do it his way. Talking points: <ul> <li>In 2017 Christopher purchased a property across from their current location. Stripped it down to the bare walls and redesigned it from scratch. A state of the art design that included input from his entire staff to improve workflow and production. They’ve been in the building since September 2017. <ul> <li>It was an opportunity that they could not pass up.</li> <li>The design was created to keep a distance between the service counter and the techs.</li> </ul> </li> <li>If it is not documented, then it didn’t happen.</li> <li>Their SOPs have been created from a concept ‘A Day In The Life of a Repair Order’.</li> <li>A comprehensive brake inspection is created in their DVI system and is very detailed.</li> <li>Evolution or extinction. If you are standing still, then you are moving backward. <ul> <li>He is always refining.</li> <li>Invest in consistency, improve time lost and quality.</li> <li>He is looking to create a seamless workflow inside the business.</li> </ul> </li> <li>He has a porter position on his staff.</li> <li>Implementation in his DVI system was a small challenge with his team. Once they saw the value for the shop and the customer it worked its way out. All the jotted notes from technicians are becoming a predefined note which is easy and quick.</li> <li>He’s created the system with minimal duplication in processes.</li> <li>Chris has worked hard to build trust in his community of 25,000. His potential market opportunity is 100,000 people.</li> <li>The new shop has a very nice waiting room with leather theater like chairs with special amenities for his customers.</li> <li>He gets things done by using the his smartphone calendar for reminders.</li> <li>Refer a friend. If someone drops your name, you get a free oil change no matter what type of vehicle.</li> <li>He’s got a retention rate of 90%.</li> <li>He hired his service advisor with no experience. Christopher found her at a restaurant. She was a waitress and has good people skills. He has trained her in the automotive. As of this writing, she’s been there for two years.</li> <li>The service adviser’s role is to articulate that need to the customer and to educate and to build value in why those services need to get done.</li> <li>Christopher puts his people first. They are more important than the customer. Happy people make happy customers.</li> <li>We work on dozens of vehicles every week. So documentation is important from customer service standpoint and legal liability.</li> <li>For fun Christopher is an off-roader, technical rock crawling.</li> </ul> <a href="https://www.nwautokalispell.com/" rel="noopener noreferrer nofollow" target="_blank">Northwest Automotive Website</a> Shop Profile Number of locations: 1 Total square feet of all facilities: 7500 Years in industry: 22 Years business ownership: 2.5 Number of technicians: 4 Number of service advisers: 2 Number of lifts: 10 Number of bays: 11 Days open: Mon – Fri Annual estimated volume: $1M Labor rate: 104.99 Average repair order (ARO) $: $422 YTD gross profit percent: 60 Percent Repair vs Maintenance vs Other: 75/25/0 Personal certifications: ASE Master + L1 &amp; Honda Master Shop management system (SMS): NAPA TRACS Completely paperless in the shop?; Yes Digital Vehicle Inspection: AutoVitals Primary supplier: NAPA Supplier marketing program: NAPA Auto Care Entrepreneur hack: Digital inspections and standardizing all procedures. Philanthropy: Board member of Kalispell Business Improvement District Be socially involved and in touch with the show: <a href="http://on.fb.me/1OKap9H" rel="nofollow noopener noreferrer" target="_blank">Facebook</a><a href="http://bit.ly/1Qn68fO" rel="nofollow noopener noreferrer" target="_blank">Twitter</a><a href="http://bit.ly/1SVqRvh" rel="nofollow noopener noreferrer" target="_blank">Linked In</a><a href="mailto:carm@remarkableresults.biz" rel="nofollow noopener noreferrer">Email</a><a href="https://remarkableresults.biz/events" rel="noopener noreferrer nofollow" target="_blank">Events</a><a href="https://remarkableresults.biz/speaking" rel="noopener noreferrer nofollow" target="_blank">Speaking</a> <a href="http://http://eepurl.com/bhqME9" rel="noopener noreferrer nofollow" target="_blank"></a> This episode is brought to you by Federal-MogulMotorparts and Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust.  For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at <a href="http://fmmotorparts.com/" rel="nofollow noopener noreferrer" target="_blank">fmmotorparts.com</a>  and <a href="http://fmgaragegurus.com/" rel="nofollow noopener noreferrer" target="_blank">fmgaragegurus.com</a> Download the Remarkable Results Radio listening APP for your smart device:

RR 299: Christopher Petersen from Northwest Automotive