Jacqui Turner's guest appearances

Jacqui Turner

CX Files

Customer Service Gold Dust Podcast

OwlTail

Jacqui Turner is the founder of Turner Corner Learning Solutions, based in the UK. She specialises in customer service and team leader coaching. Peter called Jacqui to explore the role of coaching and the evolving role of the agent inside customer service solutions. Jacqui started a regular LinkedIn post called the 'Customer Service Dancing Queen' where she dances to music and talks about customer service issues every Friday. It started during the pandemic lockdowns, but continues to be popular today! https://www.linkedin.com/in/jacqui-turner-trainer/ https://turnercorner.co.uk/

Jacqui Turner is the founder of Turner Corner Learning Solutions, based in the UK. She specialises in customer service and team leader coaching. Peter called Jacqui to explore the role of coaching and the evolving role of the agent inside customer service solutions. Jacqui started a regular LinkedIn post called the 'Customer Service Dancing Queen' where she dances to music and talks about customer service issues every Friday. It started during the pandemic lockdowns, but continues to be popular today! <a href="https://www.linkedin.com/in/jacqui-turner-trainer/" rel="nofollow" target="_blank">https://www.linkedin.com/in/jacqui-turner-trainer/</a> <a href="https://turnercorner.co.uk/" rel="nofollow" target="_blank">https://turnercorner.co.uk/</a>

Jacqui Turner - Coaching For CX Success And Leadership

Welcome to Episode 22 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by the Customer Service 'Dancing Queen', Jacqui Turner.Jacqui is a specialist in Customer Service and Team Leader Training. We hear her talk about the importance of staying present when talking to customers; how one call changed her entire outlook on active listening and multi-tasking; and why coaching should be accessible to all employees at every level of an organisation.------You can find Jacqui online at:https://www.linkedin.com/in/jacqui-turner-trainerhttps://turnercorner.co.uk/------This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional Speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages.To get in-touch with Gavin find him online or on Social Media at:https://gavinscott.me/https://www.linkedin.com/in/gavinscottltd/

Welcome to Episode 22 of The Customer Service Gold Dust Podcast. In this episode, Gavin is joined by the Customer Service 'Dancing Queen', Jacqui Turner. Jacqui is a specialist in Customer Service and Team Leader Training. We hear her talk about the importance of staying present when talking to customers; how one call changed her entire outlook on active listening and multi-tasking; and why coaching should be accessible to all employees at every level of an organisation. ------ You can find Jacqui online at:<a href="https://www.linkedin.com/in/jacqui-turner-trainer" rel="nofollow" target="_blank">https://www.linkedin.com/in/jacqui-turner-trainer</a><a href="https://turnercorner.co.uk/" rel="nofollow" target="_blank">https://turnercorner.co.uk/</a> ------ This podcast is hosted by Gavin Scott, an inspirational and entertaining Professional Speaker, facilitator and trainer using business success, sports experience and a genuine ability to win people over to deliver key messages. To get in-touch with Gavin find him online or on Social Media at: <a href="https://gavinscott.me/" rel="nofollow" target="_blank">https://gavinscott.me/</a> <a href="https://www.linkedin.com/in/gavinscottltd/" rel="nofollow" target="_blank">https://www.linkedin.com/in/gavinscottltd/</a>