45 Podcast Episodes
Episode 147 - John DiJulius [Part 2], The Passion for Service
Episode 147 - John DiJulius [Part 2], The Passion for Service
John DiJulius was so good in episode 146, our hosts had to have him back for a 2nd episode. Show Notes: - Chat GPT - ... Read more
17 Apr 2023
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31mins
Episode 146 - John DiJulius [Part 1], Creating a Customer Service Revolution thru Relationships
Episode 146 - John DiJulius [Part 1], Creating a Customer Service Revolution thru Relationships
John DiJulius is well known as the customer service experience champion. His fresh approach and no nonsense analogies ... Read more
3 Apr 2023
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21mins
Ep. 38 - John DiJulius: Revolutionize Your Customer Service
Ep. 38 - John DiJulius: Revolutionize Your Customer Service
Nordstrom. Chick-fil-A. The Ritz-Carlton. When it comes to creating a world-class customer experience, these brands get ... Read more
29 Sep 2022
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59mins
FCXC Keynote John DiJulius
FCXC Keynote John DiJulius
“The best marketing is the experience you deliver to the customer.”John DiJulius is delivering the keynote at The Franch... Read more
13 Jun 2022
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23mins
John DiJulius - Delivering Top-Tier Customer Service in a Digital World
John DiJulius - Delivering Top-Tier Customer Service in a Digital World
Digital transactions don’t need to come at the cost of the human touch. And with the Relationship Economy, the human tou... Read more
20 May 2022
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21mins
[Replay] The Importance of CX to the Business - John DiJulius - President - The Dijulius Group [Customer Service]
[Replay] The Importance of CX to the Business - John DiJulius - President - The Dijulius Group [Customer Service]
[Replay] The Importance of CX to the Business - John DiJulius - President - The Dijulius Group [Customer Service]Welcome... Read more
9 May 2022
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25mins
Ep #83 How to compete in The Relationship Economy with John DiJulius
Ep #83 How to compete in The Relationship Economy with John DiJulius
Today’s guest is redefining customer service in corporate America today. He didn’t read the books on customer service, h... Read more
1 Mar 2022
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37mins
Customer Service Revolution w/ John DiJulius
Customer Service Revolution w/ John DiJulius
John DiJulius is President at The DiJulius Group and expert on world-class customer experiences. --- Follow Marc on Link... Read more
1 Oct 2021
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45mins
015 John DiJulius: How to Create a World-Class Customer Experience
015 John DiJulius: How to Create a World-Class Customer Experience
In this weeks episode we talk to the world's leading authority on Customer service, John DiJulius.We'll discuss exactly ... Read more
6 Aug 2021
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35mins
The Customer Service Revolution - John DiJulius - Episode #009
The Customer Service Revolution - John DiJulius - Episode #009
John DiJulius, a successful entrepreneur of John Robert’s Spa and The Di-Julius Group, joins host Alex G to discuss crea... Read more
29 Jul 2021
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29mins