Scott Prugh's guest appearances

Scott Prugh

Innovation and the Digital Enterprise

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

0800-DEVOPS

Mik Kersten

Gene Kim

Courtney Kissler

Tanya Janca

Sean Brown

John Allspaw

David Anderson

Kristi Zuhlke

Matt Kelly

John Cutler

Nicole Forsgren

Dustin Kirkland

Peter Moore

Dominica DeGrandis

Dave Snowden

OwlTail

Scott Prugh is CTO at CSG International and one of the people I admire a lot for his perseverance and dedication in making a 35-yo large enterprise embrace modern ways of working. He is an active member of the DevOps community and a member of the DevOps Enterprise Summit conference programming committee. We had a great conversation about their DevOps transformation at CSG. Folks at large enterprise organizations – don’t miss this!Subscribe to 0800-DEVOPS newsletter here.Show notes:- This interview is featured in 0800-DEVOPS #34 - DevOps transformation with Scott Prugh- DevOps Portfolio Management slides by Scott Prugh- Scott recommends: Kill it With Fire by Marianne Bellotti,  John Cutler, Melissa Perri- Scott's weekly DevOps Digest

<a href="https://twitter.com/ScottPrugh" rel="nofollow" target="_blank">Scott Prugh</a> is CTO at CSG International and one of the people I admire a lot for his perseverance and dedication in making a 35-yo large enterprise embrace modern ways of working. He is an active member of the DevOps community and a member of the DevOps Enterprise Summit conference programming committee. We had a great conversation about their DevOps transformation at CSG. Folks at large enterprise organizations – don’t miss this! Subscribe to 0800-DEVOPS newsletter <a href="https://croz.net/0800-devops/" rel="nofollow" target="_blank">here</a>. Show notes: - This interview is featured in <a href="https://croz.net/news/0800-devops-34-devops-transformation-with-scott-prugh/" rel="nofollow" target="_blank">0800-DEVOPS #34 - DevOps transformation with Scott Prugh</a> - <a href="https://croz.net/wp-content/uploads/2022/02/0800-DevOps-HighPerformance.pdf" rel="nofollow" target="_blank">DevOps Portfolio Management</a> slides by Scott Prugh - Scott recommends: Kill it With Fire by Marianne Bellotti,  John Cutler, Melissa Perri - Scott's weekly <a href="https://www.linkedin.com/pulse/devops-digest-2022-02-25-scott-prugh/" rel="nofollow" target="_blank">DevOps Digest</a>

Going DevOps with Scott Prugh

Joining Mik in this episode of Mik + One is Scott Prugh, Chief Technology Officer at CSG. In this episode, Mik and Scott talk about Scott’s experience and learnings from within the DevOps community, as well as many other key topics including: The three domains in DevOps portfolio management and how to think about them independently, as well as how they reinforce each other Flow Load and Work in Progress (WIP) and how organizations end up with a mismatch between capacity and the work that’s booked and committed Combining service ownership with produce value streams How to play the longer game by changing team structures and looking at managing services The concept of an impact minute and how to calculate it Successfully communicating technical language and processes to the wider team of stakeholders  Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review. Follow Mik on Twitter: @mik_kersten #MikPlusOne www.tasktop.com For more information about Scott Prugh, to view the full list of resources featured in this episode, and to download the episode transcript, visit: https://projecttoproduct.org/podcast/scott-prugh/

Joining Mik in this episode of Mik + One is Scott Prugh, Chief Technology Officer at CSG. In this episode, Mik and Scott talk about Scott’s experience and learnings from within the DevOps community, as well as many other key topics including: <ul><li>The three domains in DevOps portfolio management and how to think about them independently, as well as how they reinforce each other</li> <li>Flow Load and Work in Progress (WIP) and how organizations end up with a mismatch between capacity and the work that’s booked and committed</li> <li>Combining service ownership with produce value streams</li> <li>How to play the longer game by changing team structures and looking at managing services</li> <li>The concept of an impact minute and how to calculate it</li> <li>Successfully communicating technical language and processes to the wider team of stakeholders</li> </ul> Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review. Follow Mik on Twitter: <a href="https://twitter.com/mik_kersten?lang=en" rel="nofollow" target="_blank">@mik_kersten</a> #MikPlusOne <a href="https://www.tasktop.com/?utm_source=podbean&amp;utm_medium=podcast&amp;utm_campaign=podcast" rel="nofollow" target="_blank">www.tasktop.com</a> For more information about Scott Prugh, to view the full list of resources featured in this episode, and to download the episode transcript, visit: <a href="https://projecttoproduct.org/podcast/scott-prugh/?utm_source=podbean&amp;utm_medium=podcast&amp;utm_campaign=podcast" rel="nofollow" target="_blank">https://projecttoproduct.org/podcast/scott-prugh/</a>

Episode 33: Scott Prugh on Product Value Streams and Service Ownership

Changing the culture of an organization is not something that happens overnight. Collaborative design and cross-functional teams can take years to get right. So how do you make the changes necessary to get everyone on the same page? According to Scott Prugh, Chief Architect and SVP of Software Engineering at CSG, using mistakes and miscommunications as a learning tool is key.Today on Innovation and the Digital Enterprise, Scott discusses how to create software-first companies, why incident reports are important for growth, and heritage versus legacy companies. Scott also shares Shook’s Model of Cultural Change to illustrate his thinking. Listen for more!(01:38) - CSG International(03:46) - Bill payments(05:50) - Be heritage, not legacy(12:50) - Value stream alignment(14:52) - Cultural evolution(19:15) - Unplanned investment(22:36) - Beyond the symptom(30:16) - Getting the ball rollingScott Prugh is the Chief Architect and Senior Vice President of Software Development for CSG International. He leads development and delivery teams for CSG’s North American billing and customer care platform.As a 20-year technology industry veteran, Scott has broad experience across development and operations functions for companies ranging from small startups to large enterprises. He holds a Bachelor of Science in Computer Engineering from Bucknell University.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in Apple Podcasts, Google Podcasts, Spotify or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in Apple Podcasts. It really helps others find the show.Podcast episode production by Dante32.

Changing the culture of an organization is not something that happens overnight. Collaborative design and cross-functional teams can take years to get right. So how do you make the changes necessary to get everyone on the same page? According to <a href="https://www.linkedin.com/in/sprugh/" rel="nofollow" target="_blank">Scott Prugh</a>, Chief Architect and SVP of Software Engineering at CSG, using mistakes and miscommunications as a learning tool is key.Today on Innovation and the Digital Enterprise, Scott discusses how to create software-first companies, why incident reports are important for growth, and heritage versus legacy companies. Scott also shares Shook’s Model of Cultural Change to illustrate his thinking. Listen for more!<ul><li>(01:38) - CSG International</li><li>(03:46) - Bill payments</li><li>(05:50) - Be heritage, not legacy</li><li>(12:50) - Value stream alignment</li><li>(14:52) - Cultural evolution</li><li>(19:15) - Unplanned investment</li><li>(22:36) - Beyond the symptom</li><li>(30:16) - Getting the ball rolling</li></ul>Scott Prugh is the Chief Architect and Senior Vice President of Software Development for CSG International. He leads development and delivery teams for CSG’s North American billing and customer care platform.As a 20-year technology industry veteran, Scott has broad experience across development and operations functions for companies ranging from small startups to large enterprises. He holds a Bachelor of Science in Computer Engineering from Bucknell University.If you'd like to receive new episodes as they're published, please subscribe to Innovation and the Digital Enterprise in <a href="https://podcasts.apple.com/us/podcast/innovation-and-the-digital-enterprise/id1451753709?mt=2" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://podcasts.google.com/?feed=aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2lubm92YXRpb24tYW5kLXRoZS1kaWdpdGFsLWVudGVycHJpc2U%3D" rel="nofollow" target="_blank">Google Podcasts</a>, <a href="https://open.spotify.com/show/3fOSh73F3sjyK7TIMFSOc1?si=uRAeLNvjQjmbnFjzWIvMlg" rel="nofollow" target="_blank">Spotify</a> or wherever you get your podcasts. If you enjoyed this episode, please consider leaving a review in <a href="https://podcasts.apple.com/us/podcast/innovation-and-the-digital-enterprise/id1451753709?mt=2" rel="nofollow" target="_blank">Apple Podcasts</a>. It really helps others find the show.<a href="https://www.dante32.com/" rel="nofollow" target="_blank">Podcast episode production by Dante32.</a>

Collaborative Design & Software First Organizations with Scott Prugh