Chrissy Neumyer Smith's guest appearances

Chrissy Neumyer Smith

The GroomPod

Women PetPreneurs

Pet Sitter Confessional

Kristin Morrison

Brian Taylor

Heather Scott

Jess Rosen

Bella Vasta

Robin Bennett

Gila Kurtz

Michelle Adams

Nicole Isler

Colleen Pelar

Erin Martin

Cara Armour

Erika Godwin

Daryl Conner

Stacy LeBaron

OwlTail

Fellow podcaster Chrissy Neumyer Smith and Mary discuss what professionalism actually looks like and devised the podcast game at Groom Expo in Hershey. Get your magnets ready.

Are you great at communicating with your clients? Chrissy Neumyer Smith, host of the Creating Great Grooming Dogs podcast, sheds light on what it takes to ask great questions of our clients. Chrissy explains the importance of using the right words and definitions for clear communication so we can give the right care. She also gives us the four questions we should ask everyone before we start services with them, and how it's ok to assume the dog may have issues that need to be addressed. Chrissy shares the relationship between behavior issues in dogs and burnout in the pet care industry, and what we can do about it! Main topics  Importance of definitions 4 questions to ask your client Behavior issues and burnout Dealing with 'spoiled' clients  Main takeaway: The owner has the responsibility of taking care of their dog. NOT you. Links: Website: https://www.creatinggreatgroomingdogs.com Facebook page: https://www.facebook.com/prosgroomsafe Facebook group: https://www.facebook.com/groups/1321963447882524 Give us a call! (636) 364-8260 Follow us on: Instagram, Facebook, Twitter Email us at: feedback@petsitterconfessional.com Full show notes and transcript Sponsored By:  Pet Sitters International: Sign up for the April 3 day workshop on getting new clients! Time to Pet Promo Code: 50% off first 3 months Our AMAZING Patreon Members ❤️  Support Pet Sitter Confessional

Are you great at communicating with your clients? Chrissy Neumyer Smith, host of the Creating Great Grooming Dogs podcast, sheds light on what it takes to ask great questions of our clients. Chrissy explains the importance of using the right words and definitions for clear communication so we can give the right care. She also gives us the four questions we should ask everyone before we start services with them, and how it's ok to assume the dog may have issues that need to be addressed. Chrissy shares the relationship between behavior issues in dogs and burnout in the pet care industry, and what we can do about it! Main topics <ul> <li>Importance of definitions</li> <li>4 questions to ask your client</li> <li>Behavior issues and burnout</li> <li>Dealing with 'spoiled' clients</li> </ul> Main takeaway: The owner has the responsibility of taking care of their dog. NOT you. Links: Website: <a href="https://www.creatinggreatgroomingdogs.com" rel="nofollow" target="_blank">https://www.creatinggreatgroomingdogs.com</a> Facebook page: <a href="https://www.facebook.com/prosgroomsafe" rel="nofollow" target="_blank">https://www.facebook.com/prosgroomsafe</a> Facebook group: <a href="https://www.facebook.com/groups/1321963447882524" rel="nofollow" target="_blank">https://www.facebook.com/groups/1321963447882524</a> Give us a call! (636) 364-8260 Follow us on: <a href="https://www.instagram.com/petsitterconfessional/" rel="nofollow" target="_blank">Instagram</a>, <a href="https://www.facebook.com/petsitterconfessional/" rel="nofollow" target="_blank">Facebook</a>, <a href="https://twitter.com/psconfessional" rel="nofollow" target="_blank">Twitter</a> Email us at: <a href="mailto:feedback@petsitterconfessional.com" rel="nofollow">feedback@petsitterconfessional.com</a> <a href="https://www.petsitterconfessional.com/episodes/299" rel="nofollow" target="_blank">Full show notes and transcript</a> Sponsored By: <ul> <li><a href="https://www.petsit.com/psc" rel="nofollow" target="_blank">Pet Sitters International</a>: <a href="https://www.petsit.com/psc" rel="nofollow" target="_blank">Sign up for the April 3 day workshop on getting new clients!</a></li> <li><a href="https://timetopet.com/confessional" rel="nofollow" target="_blank">Time to Pet</a> Promo Code: 50% off first 3 months</li> <li><a href="https://www.patreon.com/psconfessional" rel="nofollow" target="_blank">Our AMAZING Patreon Members ❤️</a></li> </ul> <a href="https://www.patreon.com/psconfessional" rel="payment nofollow" target="_blank">Support Pet Sitter Confessional</a>

299: The Key to Great Communication with Chrissy Neumyer Smith

Chrissy  started working with dogs as a kennel attendant in 1986 as part of her  Animal Science program at an Agricultural High School and  fell in love with grooming and training. Chrissy is a Certified Professional Groomer through International Professional Groomers, Certified Behavior Consultant for Canines and a Certified Professional Dog Trainer) through the Certification Council for Professional Dog Trainers. Chrissy started Happy Critters in 2000, providing house call grooming and private  dog training. From there started the Creating Great Grooming Dogs podcast in October of 2018. It's the podcast where grooming and training meet. Chrissy’s mission to help passionate  groomers, trainers, vets, vet techs, owners, and all other dog pros to help dogs be good for grooming, vet visits, and other types of husbandry.