Tim Clover's guest appearances

Tim Clover

OIS Podcast

FUTUREPROOF. 

Data Gurus

Future Nation

Nick Curtis

Jay Cormier

Anese Cavanaugh

Brent Saunders

Daniel Chao

Chris Murphy

Abha Dawesar

Emmanuel Probst

David Muller

Annie Pettit

Andrew Chang

David Tanzer

Ken Mills

Bill Link

Erik Qualman

OwlTail

One of our favorite topics we keep coming back to is Environmental, Social, and Governance, or  (ESG). It’s come up as a critical topic for many companies over the last few years since investors are demanding more from the firms they do business with. There’s a lot of data that shows consumers care, too—and so do regulators.To learn more and hear a different perspective on the importance of ESG, I wanted to turn to Tim Clover. He’s the CEO and Founder of Australia-based Glow, an online research platform, often compared to SurveyMonkey on steroids. For Tim, it is about a lot more than just creating surveys. It is about the whole workflow for research. We talk to Tim about ESG, its impact on consumer perceptions and brand loyalty, greenwashing and the relatively new term of greenhushing, differing consumer expectations from one market to another, and how ESG has the potential to change how we do business in the longterm. I really enjoyed this conversation and I think you will too, so let’s jump right in. As always, we welcome your feedback. Please make sure to subscribe, rate, and review on Apple Podcasts, Spotify, Stitcher, and Google Play - and make sure to follow us on Facebook and LinkedIn!

One of our favorite topics we keep coming back to is Environmental, Social, and Governance, or  (ESG). It’s come up as a critical topic for many companies over the last few years since investors are demanding more from the firms they do business with. There’s a lot of data that shows consumers care, too—and so do regulators.To learn more and hear a different perspective on the importance of ESG, I wanted to turn to Tim Clover. He’s the CEO and Founder of Australia-based Glow, an online research platform, often compared to SurveyMonkey on steroids. For Tim, it is about a lot more than just creating surveys. It is about the whole workflow for research. We talk to Tim about ESG, its impact on consumer perceptions and brand loyalty, greenwashing and the relatively new term of greenhushing, differing consumer expectations from one market to another, and how ESG has the potential to change how we do business in the longterm. I really enjoyed this conversation and I think you will too, so let’s jump right in. As always, we welcome your feedback. Please make sure to subscribe, rate, and review on <a href="https://podcasts.apple.com/us/podcast/futureproof/id1329295997" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://open.spotify.com/show/5XvBSyoZWtGFdt61xua25E" rel="nofollow" target="_blank">Spotify</a>, <a href="https://www.stitcher.com/podcast/jeremy-goldman/futureproof" rel="nofollow" target="_blank">Stitcher</a>, and <a href="https://play.google.com/music/listen?u=0#/ps/Imn3g7t3bwrtfj6k5lovz6wahii" rel="nofollow" target="_blank">Google Play</a> - and make sure to follow us on <a href="https://www.facebook.com/futureproofpodcast/" rel="nofollow" target="_blank">Facebook</a> and <a href="https://www.linkedin.com/company/futureproof-media" rel="nofollow" target="_blank">LinkedIn</a>!

The Future of ESG (Environmental, Social and Governance) (ft. Tim Clover, Glow)

Sima Vasa is excited to welcome Tim Clover as her guest for today’s podcast. Tim is the CEO and Founder of Glow, based in Australia. Tim is originally from the UK and has been living in Australia for the last ten years.About GlowGlow is an online research platform, and people often compare it with SurveyMonkey on steroids. For Tim, it is about a lot more than just creating surveys. It is about the whole workflow for research.Some backgroundAs a kid, Tim was into engineering and finding out how things work. He started his first business after getting his engineering degree. He tried to use Excel macros to standardize processes and do things like process mapping. And he wanted to work out how to create channels into different markets. Although he earned enough to pay the rent and eat, he needed to gain more life and company experience, so he ended up working for a UK company, doing business simulation work.Not fitting the moldA friend called Tim and suggested that he apply for a role at the company he was working for because they needed someone with his skill set. Tim applied for and got the job. But he felt that did not quite fit that mold, which was generally very academic and did not involve much thinking outside the box.AssumptionsTim became interested in the sensitivities around many of the assumptions in the models that were being used in the company he was working for. He wanted to understand where the data was coming from that was feeding those assumptions. That pushed his career within that company into a role of story-telling, and into dealing with much more senior people in the organizations, to challenge them and help them form assumptions. From doing that, he became well-known within the organization.AustraliaIn Australia, they were trying to do a similar thing. They wanted to build a team to analyze data and analytics from an operational perspective. So Tim decided to move there and help the company build a team in Melbourne.RetailersTim did a lot of work with retailers. A big retailer called Coles was going through a major transformation at the time, and Tim’s team helped them pull together all their data together.The birth of GlowIt took a long time to get their customer data together, and Tim started tinkering around to find ways to speed things up. Through his endeavors to find a better way to capture the information, Glow was born.GlowGlow, as a concept, was born because of a gap in the ability to reach consumers. It was a way that companies could tap into their customers more quickly and directly. Initially, Tim did not think of it as a survey platform. He just wanted to close the gap in hard-to-reach places and create experiences for the customers to engage.Good times and badWhen starting a business, you have to weigh up the personal risk and realize that the path will be hard. If you’re not absolutely focused and completely determined, you’re going to find the ride pretty tough. Tim has had some fantastic times and some tough times over the last seven years.At firstAt first, Glow was all about getting data from hard to reach places and leveraging their tech to fund growth. In the background, they were investing more heavily in the ability to write the surveys themselves.Clients could log inAfter starting to write the surveys themselves, about three years ago, they released the first version of Glow where their clients could log in, look at their account, see the surveys running, and change some of the questions.Getting dataBefore, Tim was more of an insights person than a researcher. So when he got into research, it was about getting data.Online panelThree years ago, Schweppes asked Tim to do an online panel. He looked into it to find out how it might work, and it eventually took about two hours to get it working beautifully. The panel that Tim created takes people from building a survey to creating links to get responses,

Sima Vasa is excited to welcome Tim Clover as her guest for today’s podcast. Tim is the CEO and Founder of Glow, based in Australia. Tim is originally from the UK and has been living in Australia for the last ten years. About Glow Glow is an online research platform, and people often compare it with SurveyMonkey on steroids. For Tim, it is about a lot more than just creating surveys. It is about the whole workflow for research. Some background As a kid, Tim was into engineering and finding out how things work. He started his first business after getting his engineering degree. He tried to use Excel macros to standardize processes and do things like process mapping. And he wanted to work out how to create channels into different markets. Although he earned enough to pay the rent and eat, he needed to gain more life and company experience, so he ended up working for a UK company, doing business simulation work. Not fitting the mold A friend called Tim and suggested that he apply for a role at the company he was working for because they needed someone with his skill set. Tim applied for and got the job. But he felt that did not quite fit that mold, which was generally very academic and did not involve much thinking outside the box. Assumptions Tim became interested in the sensitivities around many of the assumptions in the models that were being used in the company he was working for. He wanted to understand where the data was coming from that was feeding those assumptions. That pushed his career within that company into a role of story-telling, and into dealing with much more senior people in the organizations, to challenge them and help them form assumptions. From doing that, he became well-known within the organization. Australia In Australia, they were trying to do a similar thing. They wanted to build a team to analyze data and analytics from an operational perspective. So Tim decided to move there and help the company build a team in Melbourne. Retailers Tim did a lot of work with retailers. A big retailer called Coles was going through a major transformation at the time, and Tim’s team helped them pull together all their data together. The birth of Glow It took a long time to get their customer data together, and Tim started tinkering around to find ways to speed things up. Through his endeavors to find a better way to capture the information, Glow was born. Glow Glow, as a concept, was born because of a gap in the ability to reach consumers. It was a way that companies could tap into their customers more quickly and directly. Initially, Tim did not think of it as a survey platform. He just wanted to close the gap in hard-to-reach places and create experiences for the customers to engage. Good times and bad When starting a business, you have to weigh up the personal risk and realize that the path will be hard. If you’re not absolutely focused and completely determined, you’re going to find the ride pretty tough. Tim has had some fantastic times and some tough times over the last seven years. At first At first, Glow was all about getting data from hard to reach places and leveraging their tech to fund growth. In the background, they were investing more heavily in the ability to write the surveys themselves. Clients could log in After starting to write the surveys themselves, about three years ago, they released the first version of Glow where their clients could log in, look at their account, see the surveys running, and change some of the questions. Getting data Before, Tim was more of an insights person than a researcher. So when he got into research, it was about getting data. Online panel Three years ago, Schweppes asked Tim to do an online panel. He looked into it to find out how it might work, and it eventually took about two hours to get it working beautifully. The panel that Tim created takes people from building a survey to creating links to get responses,

The Glow of Research with Tim Clover | Ep. 122

This week the OIS Podcast hits a milestone with Episode 250. To mark the occasion, we feature a discussion with Tim Clover from the recent OIS European Innovation Showcase. Tim talks about his journey with Rayner and some significant changes he’s made since joining in 2014.  Listen in (or watch) to learn more about Tim and his vision for Rayner’s expansion as a dominant player in eye-care. 

This week the OIS Podcast hits a milestone with Episode 250. To mark the occasion, we feature a discussion with Tim Clover from the recent OIS European Innovation Showcase. Tim talks about his journey with Rayner and some significant changes he’s made since joining in 2014.  Listen in (or watch) to learn more about Tim and his vision for Rayner’s expansion as a dominant player in eye-care.

Tim Clover, CEO of Rayner Talks About the Company’s Deep History in Ophthalmology, As Well As Their Future Plans For Innovation