4 Podcast Episodes
Zappos Entrepreneur-in-Residence Brian Kalma on Career Advice to Never Take
Zappos Entrepreneur-in-Residence Brian Kalma on Career Advice to Never Take
In this episode, host Steve Glynn chats with Brian Kalma, Entrepreneur-in-Residence (what even is that?) at Zappos. Bria... Read more
26 Jun 2020
•
22mins
Ep7: Zappos’ Customer Service for Anything | Brian Kalma, Entrepreneur in Residence
Ep7: Zappos’ Customer Service for Anything | Brian Kalma, Entrepreneur in Residence
In the midst of a pandemic that impacts just about every single one of us, Zappos decided to create a hotline for anyone... Read more
22 May 2020
•
14mins
Company Culture Meets Customer Experience with Brian Kalma
Company Culture Meets Customer Experience with Brian Kalma
This week I wanted to share my interview with Brian Kalma, Director of User Experience and Web Strategy for darling of I... Read more
7 May 2009
•
26mins
Company Culture Meets Customer Experience with Brian Kalma
Company Culture Meets Customer Experience with Brian Kalma
This week I wanted to share my interview with Brian Kalma, Director of User Experience and Web Strategy for darling of I... Read more
7 May 2009
•
26mins