Ruben Rabago's guest appearances

Ruben Rabago

Helping Sells Radio

Customer Strategy Podcast

Matt Barnett

Star Hofer

Wayne McCulloch

Shreesha Ramdas

Nils Vinje

Donna Weber

Howard Tiersky

Jennifer Chiang

Peter Levitan

John Jantsch

Samuel Hulick

Steve Portigal

Tony Ulwick

Michael Redbord

Sujan Patel

OwlTail

Ruben Rabago is the chief customer officer at Intelllum, and co-author of The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers - While Driving Growth for Your Company.  I've known Ruben since his Gainsight days, and the moment his book came out I've wanted to get him on the show. We spent most of our time talking about the intersection between three chapters of the book: chapter 2 on the role of the customer success manager, chapter 11 on how CSMs should help customers achieve their business goals, and chapter 12 on driving revenue growth. Every CSM and aspiring CSM should read this book. * His book: https://www.amazon.com/dp/B083XKZN8C/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1* On Linkedin: https://www.linkedin.com/in/rubenrabago/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

Ruben Rabago is the chief customer officer at Intelllum, and co-author of <a href="https://www.amazon.com/dp/B083XKZN8C/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1" rel="nofollow" target="_blank">The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers - While Driving Growth for Your Company</a>. I've known Ruben since his Gainsight days, and the moment his book came out I've wanted to get him on the show. We spent most of our time talking about the intersection between three chapters of the book: chapter 2 on the role of the customer success manager, chapter 11 on how CSMs should help customers achieve their business goals, and chapter 12 on driving revenue growth. Every CSM and aspiring CSM should read this book. * His book: <a href="https://www.amazon.com/dp/B083XKZN8C/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1" rel="nofollow" target="_blank">https://www.amazon.com/dp/B083XKZN8C/ref=dp-kindle-redirect?_encoding=UTF8&amp;btkr=1</a>* On Linkedin: <a href="https://www.linkedin.com/in/rubenrabago/" rel="nofollow" target="_blank">https://www.linkedin.com/in/rubenrabago/</a> This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit <a href="https://helpingsells.substack.com?utm_medium=podcast&amp;utm_campaign=CTA_1" rel="nofollow" target="_blank">helpingsells.substack.com</a>

288 Ruben Rabago wrote the book on the customer success manager

Greg Rose

In this episode of the Customer Strategy Podcast, I'm talking with Ruben Rabago, Chief Customer Officer (CCO) at Intellum, and Greg Rose, Chief Experience Officer (CXO) at Intellum.Intellum is combining Customer Experience and Education to help large brands and fast-moving companies achieve the business outcomes that really matter.Ruben just joined Intellum as CCO a week before recording this episode so we got to dig into what the short-term and long-term goals look like for a new CCO joining an organization.If you have ever been curious about the role of a CCO, you are going to enjoy this episode.We discussed a number of leadership topics and if you would like to learn more, pick up a copy of Nils' book 30 Day Leadership Playbook: Your Guide To Becoming The Leader You Have Always Wanted To Be.

In this episode of the Customer Strategy Podcast, I'm talking with Ruben Rabago, Chief Customer Officer (CCO) at Intellum, and Greg Rose, Chief Experience Officer (CXO) at Intellum.Intellum is combining Customer Experience and Education to help large brands and fast-moving companies achieve the business outcomes that really matter.Ruben just joined Intellum as CCO a week before recording this episode so we got to dig into what the short-term and long-term goals look like for a new CCO joining an organization.If you have ever been curious about the role of a CCO, you are going to enjoy this episode.We discussed a number of leadership topics and if you would like to learn more, pick up a copy of Nils' book <a href="https://30dayleadership.com/playbook" rel="nofollow" target="_blank">30 Day Leadership Playbook: Your Guide To Becoming The Leader You Have Always Wanted To Be</a>.

Episode 19: Ruben Rabago and Greg Rose