Lesley Ann Noel's guest appearances

Lesley Ann Noel

Service Design Show

Control The Room

Tech Wrap Queen

Hello From the Pluriverse

OwlTail

I'm sure you've heard this before... "You can't design for everyone." That's a fundamental principle in a good design process. In the end, design is all about making choices. And one of these choices is defining who you are designing for. But here's an interesting question: Can you design with a specific user in mind without excluding others?  This sounds a lot like a paradox, right? So why bother trying to solve it? Because if we don't, we are creating inequality and harm.  This isn't exclusive to but especially relevant when working with public services. You can't just always design for the "average" user or the one with the most money. So what can you do? Well, Lesley Ann Noel has made it her mission to help us design better futures for everyone. She has done many experiments in her role as a university professor to overcome this seeming paradox. And her findings are... pretty surprising, to say the least. She shares her story in this week's episode. After this conversation, it really resonated with me that it's okay and even beneficial to bring your whole self into the design process. Yes, including all of your biases! --- [ 1. GUIDE ] --- 00:00 Welcome to episode 162 03:15 Who is Lesley 04:45 Lightning round 08:00 Designing better futures 09:45 Who are we designing for 12:15 What does better look like 16:45 Background story 22:45 The unknown unknown 27:30 Impact on the craft 30:45 Who is open to this 34:00 Most common question 37:15 Bring your identity 41:00 The mindful designer 45:00 What makes you happy 48:30 Lesson learned 49:45 Closing thoughts --- [ 2. LINKS ] --- * https://www.linkedin.com/in/lesleyannnoel/ * The Activist Academic (book) - https://amzn.to/3tfjUep --- [ 3. CIRCLE ] --- Join our private community for in-house service design professionals. https://servicedesignshow.com/circle

I'm sure you've heard this before... "You can't design for everyone." That's a fundamental principle in a good design process. In the end, design is all about making choices. And one of these choices is defining who you are designing for. But here's an interesting question: Can you design with a specific user in mind without excluding others?  This sounds a lot like a paradox, right? So why bother trying to solve it? Because if we don't, we are creating inequality and harm.  This isn't exclusive to but especially relevant when working with public services. You can't just always design for the "average" user or the one with the most money. So what can you do? Well, Lesley Ann Noel has made it her mission to help us design better futures for everyone. She has done many experiments in her role as a university professor to overcome this seeming paradox. And her findings are... pretty surprising, to say the least. She shares her story in this week's episode. After this conversation, it really resonated with me that it's okay and even beneficial to bring your whole self into the design process. Yes, including all of your biases! --- [ 1. GUIDE ] --- 00:00 Welcome to episode 162 03:15 Who is Lesley 04:45 Lightning round 08:00 Designing better futures 09:45 Who are we designing for 12:15 What does better look like 16:45 Background story 22:45 The unknown unknown 27:30 Impact on the craft 30:45 Who is open to this 34:00 Most common question 37:15 Bring your identity 41:00 The mindful designer 45:00 What makes you happy 48:30 Lesson learned 49:45 Closing thoughts --- [ 2. LINKS ] --- * <a href="https://www.linkedin.com/in/lesleyannnoel/" rel="nofollow" target="_blank">https://www.linkedin.com/in/lesleyannnoel/</a> * The Activist Academic (book) - <a href="https://amzn.to/3tfjUep" rel="nofollow" target="_blank">https://amzn.to/3tfjUep</a> --- [ 3. CIRCLE ] --- Join our private community for in-house service design professionals. <a href="https://servicedesignshow.com/circle" rel="nofollow" target="_blank">https://servicedesignshow.com/circle</a>

Designing better futures for everyone / Lesley Ann Noel / Episode #162

Wrap session 19 on Design with Dr. Lesley Ann Noel, academic scholar, design researcher, and creator of the Designers Critical Alphabet, takes the Royal Court on a design and research critical thinking journey often embraced and discussed in academia but not as much in industry.  Dr. Noel challenges UX and Design practitioners to decolonize bookshelves as well recognizing how identities play a part in design &amp; research for both practitioners and participants.  Books &amp; resources mentioned in this podcast:  Pedagogy of the Oppressed- Paulo Friere  Research is Ceremony- Shawn Wilson  Epistemologies of the South- Boaventura de Sousa Santos Designers Critical Alphabet- Dr. Lesley Ann Noel https://criticalalphabet.com/--- Send in a voice message: https://podcasters.spotify.com/pod/show/techwrapqueen/message

Wrap session 19 on Design with <a href="https://www.linkedin.com/in/lesleyannnoel/" rel="nofollow" target="_blank">Dr. Lesley Ann Noel, </a>academic scholar, design researcher, and creator of the <a href="https://criticalalphabet.com/" rel="nofollow" target="_blank">Designers Critical Alphabet,</a> takes the Royal Court on a design and research critical thinking journey often embraced and discussed in academia but not as much in industry.  Dr. Noel challenges UX and Design practitioners to decolonize bookshelves as well recognizing how identities play a part in design &amp; research for both practitioners and participants.  Books &amp; resources mentioned in this podcast: <ul> <li>Pedagogy of the Oppressed- Paulo Friere </li> <li>Research is Ceremony- Shawn Wilson </li> <li>Epistemologies of the South- Boaventura de Sousa Santos</li> <li>Designers Critical Alphabet- Dr. Lesley Ann Noel <a href="https://criticalalphabet.com/" rel="nofollow" target="_blank">https://criticalalphabet.com/</a></li></ul>--- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/techwrapqueen/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/techwrapqueen/message</a>

 Dr. Lesley Ann Noel | Decolonizing Design & Research Accountability 

“Because there is this law or that law, or people started giving us all the reasons that things don't have to change or all of the things that are preventing change, [it] prevents people from dreaming about something different. How do we create these just, equitable, and diverse futures moving forward?”   Lesley is the NC State University Asst. Professor of Design and Author &amp; Creator of the Designers Critical Alphabet, a tool created to spark reflection and introduce designers &amp; design students to critical theory.  She inspires her students &amp; established designers alike to lead with empathy in design and build a greater social impact. With her leading research in equity-centered design thinking through diverse audiences and public health, Leslie represents the significance of a non-specialist approach in design and a larger need for industry-led social responsibility through design.    In this episode of Control the Room, Lesley and I discuss the greater social impact in design, the journey of her career through design thinking, a detailed look into the designer’s Critical Alphabet, the ideas behind critical race theory, and the necessary reminder of an empathetic approach in design. Listen in to hear how Lesley is expanding her design education footprint for future designers of our generation.

“Because there is this law or that law, or people started giving us all the reasons that things don't have to change or all of the things that are preventing change, [it] prevents people from dreaming about something different. How do we create these just, equitable, and diverse futures moving forward?” Lesley is the NC State University Asst. Professor of Design and Author &amp; Creator of the Designers Critical Alphabet, a tool created to spark reflection and introduce designers &amp; design students to critical theory.  She inspires her students &amp; established designers alike to lead with empathy in design and build a greater social impact. With her leading research in equity-centered design thinking through diverse audiences and public health, Leslie represents the significance of a non-specialist approach in design and a larger need for industry-led social responsibility through design.  In this episode of Control the Room, Lesley and I discuss the greater social impact in design, the journey of her career through design thinking, a detailed look into the designer’s Critical Alphabet, the ideas behind critical race theory, and the necessary reminder of an empathetic approach in design. Listen in to hear how Lesley is expanding her design education footprint for future designers of our generation.

 Lesley Ann Noel: The Empathetic Design Approach

Dr. Lesley Ann Noel has explored design opportunities all around the world, taking risks to find spaces and opportunities that she is passionate about, and making opportunities work for her. While she was born and raised in Trinidad and Tobago, Dr. Noel has had opportunities to explore design around the world. She received training in industrial design in Brazil, was an adjunct and eventually full-time faculty member at the University of the West Indies in Trinidad. She has also taught at Stanford University and North Carolina State University. She has a Master of Business Administration from the University of the West Indies, and she has a PhD in Design from North Carolina State University. At the time of this interview, in Fall 2019, Dr. Noel was a Professor of Practice and the Associate Director of Design Thinking for Social Impact at the Phyllis M. Taylor Center for Social Innovation and Design Thinking.     Connect with Dr. Lesley Ann Noel:  LinkedIn  Phyllis M. Taylor Center for Social Innovation and Design Thinking  College of Design - North Carolina State University 

<a href="https://www.linkedin.com/in/lesleyannnoel/" rel="nofollow" target="_blank">Dr. Lesley Ann Noel</a> has explored design opportunities all around the world, taking risks to find spaces and opportunities that she is passionate about, and making opportunities work for her. While she was born and raised in Trinidad and Tobago, Dr. Noel has had opportunities to explore design around the world. She received training in industrial design in Brazil, was an adjunct and eventually full-time faculty member at the University of the West Indies in Trinidad. She has also taught at Stanford University and North Carolina State University. She has a Master of Business Administration from the University of the West Indies, and she has a PhD in Design from North Carolina State University. At the time of this interview, in Fall 2019, Dr. Noel was a Professor of Practice and the Associate Director of Design Thinking for Social Impact at the Phyllis M. Taylor Center for Social Innovation and Design Thinking.   Connect with Dr. Lesley Ann Noel:  <a href="https://www.linkedin.com/in/lesleyannnoel/" rel="nofollow" target="_blank">LinkedIn</a> <a href="https://taylor.tulane.edu/people/lesley-ann-noel/" rel="nofollow" target="_blank">Phyllis M. Taylor Center for Social Innovation and Design Thinking</a> <a href="https://design.ncsu.edu/people/lmnoel/" rel="nofollow" target="_blank">College of Design - North Carolina State University</a>