Brett Beachler's guest appearances

Brett Beachler

Remarkable Results Radio Podcast

Experts Speak

Mike Davidson

Cliff Ravenscraft

Mike Rowe

Chris Voss

Scott Wheeler

Steve Ciabattoni

Tony Adams

Mike Michalowicz

Joe Hanson

Ray Edwards

Chris Gardner

Tim Dwyer

Tom Ziglar

Ryan Blair

John Maxwell

OwlTail

How do your service advisors close their sales with a customer? Are they pre-scheduling for future maintenance appointments? Brett Beachler’s business has a 40% close rate for pre-scheduled maintenance appointments. He discusses how to make your current customers, your future customers.  Grab a pen and paper or head to the show notes on this episode. You don’t want to miss Brett’s closing presentation that can be implemented in your business. Brett Beachler, Beachler’s Vehicle Care &amp; Repair, Peoria, IL. Listen to Brett’s previous episodes HERE Key Talking Points  Customer close procedure/presentation Try to understand what the other person sees and not just what your shop wants Factory specified maintenance review on cars- review the history on Carfax, review what the car needs according to the factory maintenance specifications. The system will actually calculate a date when it thinks you'll be due. Ask what are your plans on the car?  Is the car paid for? Review with the customer what your technicians did. Solidify them saying “You guys are my guy.” Lay the groundwork for them to say “You know what? You just gave me all the right reasons to make an appointment 4, 5, 6, 7 months in advance” Send a text to them about a week ahead  What you don't want to do- run the actual credit card amount and then try to explain it to the customer the factory maintenance and review etc.. As soon as they run that transaction, they're done.  You must direct your advisors the best way they will get the highest batting average for pre-scheduling. Don't start with a closed transaction.  If you don't capture them at that closed sale then the next thing is the email and the text, if we don't catch 'em there, then they call up three weeks later and say, “Hey, I just wanna schedule an oil change. And we go, oh, whoa, whoa, whoa, wait, wait, wait, wait, wait, you got all this factory maintenance dude. You wanna do it?”    Connect with the Podcast: Aftermarket Radio Network Subscribe on YouTube Visit us on the Web Follow on Facebook Become an Insider Buy me a coffee Important Books Check out today's partners:Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM/WEBINAR. More Time. More Profit. Transform your shop at getshopware.com/carm

How do your service advisors close their sales with a customer? Are they pre-scheduling for future maintenance appointments? Brett Beachler’s business has a 40% close rate for pre-scheduled maintenance appointments. He discusses how to make your current customers, your future customers.  Grab a pen and paper or head to the show notes on this episode. You don’t want to miss Brett’s closing presentation that can be implemented in your business. Brett Beachler, <a href="https://www.beachlers.com/" rel="noopener nofollow" target="_blank">Beachler’s Vehicle Care &amp; Repair</a>, Peoria, IL. Listen to Brett’s previous episodes <a href="https://remarkableresults.biz/?s=%22brett+beachler%22" rel="noopener nofollow" target="_blank">HERE</a> Key Talking Points <ul> <li>Customer close procedure/presentation</li> <li>Try to understand what the other person sees and not just what your shop wants</li> <li>Factory specified maintenance review on cars- review the history on Carfax, review what the car needs according to the factory maintenance specifications. The system will actually calculate a date when it thinks you'll be due. Ask what are your plans on the car?  Is the car paid for? Review with the customer what your technicians did. Solidify them saying “You guys are my guy.”</li> <li>Lay the groundwork for them to say “You know what? You just gave me all the right reasons to make an appointment 4, 5, 6, 7 months in advance”</li> <li>Send a text to them about a week ahead </li> <li>What you don't want to do- run the actual credit card amount and then try to explain it to the customer the factory maintenance and review etc.. As soon as they run that transaction, they're done. </li> <li>You must direct your advisors the best way they will get the highest batting average for pre-scheduling. Don't start with a closed transaction. </li> <li>If you don't capture them at that closed sale then the next thing is the email and the text, if we don't catch 'em there, then they call up three weeks later and say, “Hey, I just wanna schedule an oil change. And we go, oh, whoa, whoa, whoa, wait, wait, wait, wait, wait, you got all this factory maintenance dude. You wanna do it?”  </li> </ul> Connect with the Podcast: <a href="https://aftermarketradionetwork.com/" rel="nofollow" target="_blank">Aftermarket Radio Network</a> <a href="http://youtube.com/carmcapriotto" rel="nofollow" target="_blank">Subscribe on YouTube</a> <a href="https://remarkableresults.biz/episodes" rel="nofollow" target="_blank">Visit us on the Web</a> <a href="https://www.facebook.com/RemarkableResultsPodcast" rel="nofollow" target="_blank">Follow on Facebook</a> <a href="https://remarkableresults.biz/insider/" rel="nofollow" target="_blank">Become an Insider</a> <a href="https://www.buymeacoffee.com/carm" rel="noopener nofollow" target="_blank">Buy me a coffee</a> <a href="https://remarkableresults.biz/books/" rel="nofollow" target="_blank">Important Books</a> Check out today's partners:Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, <a href="https://www.aapexshow.com/" rel="noopener nofollow" target="_blank">AAPEX</a> - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at <a href="http://AAPEXSHOW.COM/WEBINAR" rel="nofollow" target="_blank">AAPEXSHOW.COM/WEBINAR</a>. More Time. More Profit. Transform your shop at <a href="https://getshopware.com/carm" rel="noopener nofollow" target="_blank">getshopware.com/carm</a>

Do You Have a 40% Close Rate For Pre Scheduled Appointments? Brett Beachler [RR 758]

Guest host and a shop tour with Brett Beachler, Beachler's Vehicle Care &amp; Repair, Peoria, IL. Find out how Brett's team seamlessly communicates between both buildings and their streamlined processes. Watch the Episode on YouTube Key Talking Points  Main 5 bay shop built in the 70’s- built second building behind it as an oil change location and designated advisor area Logistics/communications- ‘Softros’ is a simple instant messaging program, minimization of ‘sideways energy’ talking between advisors and technicians. Detailed descriptions, all 18 computers have the program Headpieces with all employees with phone system- shortcuts with singular buttons Stand-alone customer service and advisor ‘pod’ for final close sale checkout Listen to Brett's previous episodes HERE  Connect with the Podcast: Aftermarket Radio Network Subscribe on YouTube Visit us on the Web Follow on Facebook Become an Insider Buy me a coffee Important Books Check out today's partner: Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour

Guest host and a shop tour with Brett Beachler, Beachler's Vehicle Care &amp; Repair, Peoria, IL. Find out how Brett's team seamlessly communicates between both buildings and their streamlined processes. Watch the Episode on <a href="https://www.youtube.com/watch?v=Y_AhUJxOa-k&amp;t=2s" rel="noopener nofollow" target="_blank">YouTube</a> Key Talking Points <ul> <li>Main 5 bay shop built in the 70’s- built second building behind it as an oil change location and designated advisor area</li> <li>Logistics/communications- ‘Softros’ is a simple instant messaging program, minimization of ‘sideways energy’ talking between advisors and technicians. Detailed descriptions, all 18 computers have the program</li> <li>Headpieces with all employees with phone system- shortcuts with singular buttons</li> <li>Stand-alone customer service and advisor ‘pod’ for final close sale checkout</li> <li>Listen to Brett's previous episodes <a href="https://remarkableresults.biz/?s=%22beachler%22" rel="noopener nofollow" target="_blank">HERE</a></li> </ul> Connect with the Podcast: <a href="https://aftermarketradionetwork.com/" rel="nofollow" target="_blank">Aftermarket Radio Network</a> <a href="http://youtube.com/carmcapriotto" rel="nofollow" target="_blank">Subscribe on YouTube</a> <a href="https://remarkableresults.biz/episodes" rel="nofollow" target="_blank">Visit us on the Web</a> <a href="https://www.facebook.com/RemarkableResultsPodcast" rel="nofollow" target="_blank">Follow on Facebook</a> <a href="https://remarkableresults.biz/insider/" rel="nofollow" target="_blank">Become an Insider</a> <a href="https://www.buymeacoffee.com/carm" rel="noopener nofollow" target="_blank">Buy me a coffee</a> <a href="https://remarkableresults.biz/books/" rel="nofollow" target="_blank">Important Books</a> Check out today's partner: Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at<a href="http://www.dormanproducts.com/Tour" rel="noopener nofollow" target="_blank"> www.DormanProducts.com/Tour</a>

Streamlining Processes with Brett Beachler [AW 104]

Welcome to the Experts Speak Podcast hosted by Brand Strategist, Michael DeLon! On this episode, meet Brett Beachler, business owner and author of Beachler's Guide to Vehicle Care and Repair: Automotive Basics from Fluids to Flats. Learn how he uses his book to educate his customers (and potential customers) and to take his marketing to a whole new level. Tune in and get revved up to find out all the details! Check out Brett and learn more here: https://www.beachlers.com/ Don't forget to visit us at www.PositioningExperts.net to learn more. 

Welcome to the Experts Speak Podcast hosted by Brand Strategist, Michael DeLon! On this episode, meet Brett Beachler, business owner and author of Beachler's Guide to Vehicle Care and Repair: Automotive Basics from Fluids to Flats. Learn how he uses his book to educate his customers (and potential customers) and to take his marketing to a whole new level. Tune in and get revved up to find out all the details! Check out Brett and learn more here: <a href="https://www.beachlers.com/about-beachlers/our-people/staff/brett-beachler" rel="nofollow" target="_blank">https://www.beachlers.com/</a> Don't forget to visit us at <a href="http://www.gosocialexperts.com/" rel="nofollow" target="_blank">www.PositioningExperts.net</a> to learn more.