Catherine Gillespie's guest appearances

Catherine Gillespie

The Savvy Dentist with Dr Jesse Green

Grow Your Clinic

People at Work

Timbo Reid

Brad Beer

Mike Michalowicz

Stacey Copas

Kim Scott

Michael Bungay Stanier

Stacey Brown Randall

Damion Lupo

Lesley Eccles

Cameron Yarbrough

Nathan Chan

Grace Lee

Marc Silber

Stephen King

Meryl Johnston

OwlTail

Have you heard the saying “If you can’t say anything nice, don’t say anything at all.”? Until recently, I thought this was true. But my conversation with Catherine Gillespie has made me rethink this notion. Oftentimes we confuse hard feedback and straight-up conversations that have to be had, with “not being nice”. So we don’t say anything, and in the process we avoid issues and necessary conflict. According to Catherine, if we want to encourage workplace harmony, we shouldn’t focus on being nice. Instead, we should behave, communicate, interact, and work in a professional manner, and hold each other accountable. Now, this doesn’t mean we shouldn’t be courteous, respectful, and interested at work. That’s not about being nice, either. That’s really just about showing up as decent human beings, and working together to achieve the best possible outcomes. I enjoyed exploring what harmony looks like at work with Catherine. It’s quite a different (and refreshing) conversation than understanding and mitigating conflict in the workplace. Take a listen and see if you shift any of your perspectives too.  About our Guest: Catherine is a qualified Workplace Trainer, Internationally and Nationally Accredited Advanced Mediator and Senior Experienced Workplace Investigator. She empowers teams and managers to adopt constructive and ethical communication and interaction styles while bringing an holistic, mindful and curious approach. You can connect with Catherine on Twitter @cath_gillespie, Facebook @workplaceharmony, and LinkedIn at linkedin.com/in/catherinegillespie/. Resources Conflict resolution resources Workplace Harmony Solutions blog Workplace Conflict Resolution blog

Have you heard the saying “If you can’t say anything nice, don’t say anything at all.”? Until recently, I thought this was true. But my conversation with Catherine Gillespie has made me rethink this notion. Oftentimes we confuse hard feedback and straight-up conversations that have to be had, with “not being nice”. So we don’t say anything, and in the process we avoid issues and necessary conflict. According to Catherine, if we want to encourage workplace harmony, we shouldn’t focus on being nice. Instead, we should behave, communicate, interact, and work in a professional manner, and hold each other accountable. Now, this doesn’t mean we shouldn’t be courteous, respectful, and interested at work. That’s not about being nice, either. That’s really just about showing up as decent human beings, and working together to achieve the best possible outcomes. I enjoyed exploring what harmony looks like at work with Catherine. It’s quite a different (and refreshing) conversation than understanding and mitigating conflict in the workplace. Take a listen and see if you shift any of your perspectives too. About our Guest: Catherine is a qualified Workplace Trainer, Internationally and Nationally Accredited Advanced Mediator and Senior Experienced Workplace Investigator. She empowers teams and managers to adopt constructive and ethical communication and interaction styles while bringing an holistic, mindful and curious approach. You can connect with Catherine on Twitter <a href="https://twitter.com/cath_gillespie" rel="nofollow" target="_blank">@cath_gillespie</a>, Facebook <a href="https://www.facebook.com/workplaceharmony" rel="nofollow" target="_blank">@workplaceharmony</a>, and LinkedIn at <a href="https://www.linkedin.com/in/catherinegillespie/" rel="nofollow" target="_blank">linkedin.com/in/catherinegillespie/</a>. Resources <a href="https://workplaceharmonysolutions.com.au/resources/" rel="nofollow" target="_blank">Conflict resolution resources</a> <a href="https://workplaceharmonysolutions.com.au/blog/" rel="nofollow" target="_blank">Workplace Harmony Solutions blog</a> <a href="https://workplaceconflictresolution.com.au/blog/" rel="nofollow" target="_blank">Workplace Conflict Resolution blog</a>

Workplace harmony isn’t about being nice says Catherine Gillespie

In this episode, Conflict Resolution Specialist Catherine Gillespie talks about how we, as business owners, can help resolve conflicts at work and the things we need to do to ensure harmony in the workplace. She also touches on how we can improve our feedback systems so that people can be better prepared to give and receive feedback.Catherine goes through all the details that go into resolving conflicts and also talks about the different types of conflicts she has seen throughout her career (and how we can manage them).Want to learn more about conflict resolution? Check out the full episode! SHOW NOTESCatherine’s Background and Defining Conflict Resolution[0:00:50.1]  How Catherine became a conflict resolution specialist[0:04:50.5]  What is ‘conflict resolution’?Dealing with Workplace Conflicts for Team Leaders/Business Owners[0:05:59.6]  How do we manage workplace conflicts?[0:08:03.1]  Common mistakes leaders make when dealing with disagreements in the workplace[0:10:07.2]  Types of conflicts in a small workplace versus a large workplace[0:12:02.4]  Comparing ways to resolve conflict: Sports Setting vs. Corporate SettingWorking with a Conflict Resolution Expert[0:13:33.2]  Why you should build professional rapport with your staff and how it helps in resolving future issues[0:15:23.8]  When should you call in a conflict resolution expert?How to Achieve Workplace Harmony[0:22:29.3]  What is ‘workplace harmony’?[0:27:19.0]  Tips to cultivate harmony in the workplace[0:27:38.7]  The right way to give and receive feedback[0:28:44.9]  How to mediate if you can’t meet with your team members physically[0:31:45.1]  Conflict resolution models: Peer-to-Peer vs. Top-Down Approach[0:33:27.4]  Setting up structures and policies for a more peaceful workplace[0:35:02.0]  Get in touch with Catherine!QUOTES“We could really get more value out of our staff and colleagues if we show interest in them.”“Workplace harmony is a culture in which we can have robust and frank – but constructive – discussions with each person.”CONNECT WITH CATHERINEWorkplace Conflict Resolution (site)LinkedInTwitterIf you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.We appreciate your support and feedback!

In this episode, Conflict Resolution Specialist Catherine Gillespie talks about how we, as business owners, can help resolve conflicts at work and the things we need to do to ensure harmony in the workplace. She also touches on how we can improve our feedback systems so that people can be better prepared to give and receive feedback.Catherine goes through all the details that go into resolving conflicts and also talks about the different types of conflicts she has seen throughout her career (and how we can manage them).Want to learn more about conflict resolution? Check out the full episode! SHOW NOTESCatherine’s Background and Defining Conflict Resolution<ul><li>[0:00:50.1]  How Catherine became a conflict resolution specialist</li><li>[0:04:50.5]  What is ‘conflict resolution’?</li></ul> Dealing with Workplace Conflicts for Team Leaders/Business Owners<ul><li>[0:05:59.6]  How do we manage workplace conflicts?</li><li>[0:08:03.1]  Common mistakes leaders make when dealing with disagreements in the workplace</li><li>[0:10:07.2]  Types of conflicts in a small workplace versus a large workplace</li><li>[0:12:02.4]  Comparing ways to resolve conflict: Sports Setting vs. Corporate Setting</li></ul> Working with a Conflict Resolution Expert<ul><li>[0:13:33.2]  Why you should build professional rapport with your staff and how it helps in resolving future issues</li><li>[0:15:23.8]  When should you call in a conflict resolution expert?</li></ul> How to Achieve Workplace Harmony<ul><li>[0:22:29.3]  What is ‘workplace harmony’?</li><li>[0:27:19.0]  Tips to cultivate harmony in the workplace</li><li>[0:27:38.7]  The right way to give and receive feedback</li><li>[0:28:44.9]  How to mediate if you can’t meet with your team members physically</li><li>[0:31:45.1]  Conflict resolution models: Peer-to-Peer vs. Top-Down Approach</li><li>[0:33:27.4]  Setting up structures and policies for a more peaceful workplace</li><li>[0:35:02.0]  Get in touch with Catherine!</li></ul> QUOTES“We could really get more value out of our staff and colleagues if we show interest in them.”“Workplace harmony is a culture in which we can have robust and frank – but constructive – discussions with each person.” CONNECT WITH CATHERINE<ul><li><a href="https://workplaceconflictresolution.com.au/" rel="nofollow" target="_blank">Workplace Conflict Resolution</a> (site)</li><li><a href="https://www.linkedin.com/in/catherinegillespie/" rel="nofollow" target="_blank">LinkedIn</a></li><li><a href="https://twitter.com/cath_gillespie" rel="nofollow" target="_blank">Twitter</a></li></ul> If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on <a href="https://itunes.apple.com/us/podcast/grow-my-clinic-podcast/id1332920944?mt=2" rel="nofollow" target="_blank">iTunes</a> and <a href="https://www.stitcher.com/podcast/clinic-mastery/grow-my-clinic-podcast-from-clinic-mastery/" rel="nofollow" target="_blank">Stitcher</a>.We appreciate your support and feedback!

192 - How to Resolve Workplace Conflicts with Conflict Resolution Specialist Catherine Gillespie

     In this episode, I’m joined by workplace conflict resolution expert Catherine Gillespie. Catherine shares her advice around navigating and resolving conflict and cultivating a harmonious and professional workplace. As practice owners, managing our team is a big part of our responsibilities. However, as is the nature of managing people, conflicts are bound to arise. Catherine Gillespie brings a wealth ...Read more...  This article is copyright ©  Dr Jesse Green  The post 106. Tips for a Harmonious Workplace with Catherine Gillespie appeared first on Dr Jesse Green.

In this episode, I’m joined by workplace conflict resolution expert Catherine Gillespie. Catherine shares her advice around navigating and resolving conflict and cultivating a harmonious and professional workplace. As practice owners, managing our team is a big part of our responsibilities. However, as is the nature of managing people, conflicts are bound to arise. Catherine Gillespie brings a wealth ...<a href="https://drjessegreen.com/catherine-gillespie/" rel="nofollow" target="_blank">Read more...</a> This article is copyright ©  Dr Jesse Green The post <a href="https://drjessegreen.com/catherine-gillespie/" rel="nofollow" target="_blank">106. Tips for a Harmonious Workplace with Catherine Gillespie</a> appeared first on <a href="https://drjessegreen.com" rel="nofollow" target="_blank">Dr Jesse Green</a>.

106. Tips for a Harmonious Workplace with Catherine Gillespie