Liz Brigham's guest appearances

Liz Brigham

The Pro Organizer Studio Podcast

Your Path to Nonprofit Leadership

College Matters. Alma Matters. 

The Best of LKN

Jay Hurt

Olivia Brock

Laura Smith

Johns Hopkins

Jessica Litman

Anna Li

Jenny Melrose

Steve Jordan

Melissa Scott

Jason Hayes

Dave Cable

Zack Wyatt

Ed Martin

Jonathan Evans

Haley Burkhead

OwlTail

Episode summary introduction: Liz Brigham is the Director of The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College. Liz joins us on our podcast today to share Why The Hurt Hub was created, programs &amp;  activities, what it offers its stakeholders, and how the students at Davidson College benefit. In particular, we discuss the following with her:  Liz Brigham’s Professional Background The Birth of the Jay Hurt Hub Programs and Activities in the Center Benefits for Students, Faculty &amp; the Community  Topics discussed in this episode:  Introducing Liz Brigham [0:45] Liz’s Professional Background [2:08] The Transition back to Davidson [7:49] What is Innovation? [10:04] The Jay Hurt Hub [11:38] The Origins of the Hub [13:22] On Liberal Arts and Innovation [15:59] The Structure &amp; Programs [19:02] Student Participation in the Hub [24:19] Breaking down Perception - Hub for All [27:56] Success Stories [31:41] Measuring Success [37:26] Where is the Hub Headed? [42:51] Advice for Tomorrow’s Entrepreneurs [48:38]  Our Guest: Liz Brigham is the Director of The Jay Hurt Hub at Davidson College. Liz has a Bachelor’s degree in English from Davidson College, and MBA from University of Michigan, Ann Arbor, MI. Liz had a number of product and marketing roles at companies like Disney, Jive Software, MorningStar. Memorable Quote: “So we offer educational programming like our Lean Startup class... where you have sort of purposeful serendipity of an entrepreneur out in the community, sitting alongside, you know, a sophomore at Davidson. And what happens at that intersection.” Liz on bringing diverse groups together in a class at the Hub. Episode Transcript: Please visit Episode’s Transcript. Calls-to-action:  Subscribe to our Weekly Podcast Digest. To Ask the Guest a question, or to comment on this episode, email podcast@almamatters.io. Subscribe or Follow our podcasts at any of these locations:, Apple Podcasts, Google Podcasts, Spotify, RadioPublic, Breaker, Anchor. For Transcripts of all our podcasts, visit almamatters.io/podcasts.

Episode summary introduction: Liz Brigham is the Director of The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College. Liz joins us on our podcast today to share Why The Hurt Hub was created, programs &amp;  activities, what it offers its stakeholders, and how the students at Davidson College benefit. In particular, we discuss the following with her: <ul> <li>Liz Brigham’s Professional Background</li> <li>The Birth of the Jay Hurt Hub</li> <li>Programs and Activities in the Center</li> <li>Benefits for Students, Faculty &amp; the Community</li> </ul> Topics discussed in this episode: <ul> <li>Introducing Liz Brigham [0:45]</li> <li>Liz’s Professional Background [2:08]</li> <li>The Transition back to Davidson [7:49]</li> <li>What is Innovation? [10:04]</li> <li>The Jay Hurt Hub [11:38]</li> <li>The Origins of the Hub [13:22]</li> <li>On Liberal Arts and Innovation [15:59]</li> <li>The Structure &amp; Programs [19:02]</li> <li>Student Participation in the Hub [24:19]</li> <li>Breaking down Perception - Hub for All [27:56]</li> <li>Success Stories [31:41]</li> <li>Measuring Success [37:26]</li> <li>Where is the Hub Headed? [42:51]</li> <li>Advice for Tomorrow’s Entrepreneurs [48:38]</li> </ul> Our Guest: <a href="https://www.linkedin.com/in/elizabethsbrigham" rel="nofollow" target="_blank">Liz Brigham</a> is the Director of <a href="https://hurthub.davidson.edu/" rel="nofollow" target="_blank">The Jay Hurt Hub </a>at <a href="https://www.davidson.edu/" rel="nofollow" target="_blank">Davidson College</a>. Liz has a Bachelor’s degree in English from Davidson College, and MBA from <a href="https://umich.edu/" rel="nofollow" target="_blank">University of Michigan</a>, Ann Arbor, MI. Liz had a number of product and marketing roles at companies like Disney, Jive Software, MorningStar. Memorable Quote: “So we offer educational programming like our Lean Startup class... where you have sort of purposeful serendipity of an entrepreneur out in the community, sitting alongside, you know, a sophomore at Davidson. And what happens at that intersection.” Liz on bringing diverse groups together in a class at the Hub. Episode Transcript: Please visit <a href="https://www.almamatters.io/podcast-user/Liz-Brigham-on-Davidson-Colleges-Jay-Hurt-Hub-The-Entrepreneurial-Pursuit-e186h54/?podcast_url=https%3A%2F%2Fanchor.fm%2Falmamatters%2Fembed%2Fepisodes%2FLiz-Brigham-on-Davidson-Colleges-Jay-Hurt-Hub-The-Entrepreneurial-Pursuit-e186h54%2Fa-a6n63ig&amp;podcast_details_url=https%3A%2F%2Fdocs.google.com%2Fdocument%2Fd%2Fe%2F2PACX-1vTz04wXzvfO4xjalOhkY4l0mvY8eOc6cC6Tq0QFsQdm0myb_cg2ebhJISaCP22Q451c23hCsFg4FSY0%2Fpub%3Fembedded%3Dtrue" rel="nofollow" target="_blank">Episode’s Transcript</a>. Calls-to-action: <ul> <li><a href="http://eepurl.com/guHoFn" rel="nofollow" target="_blank">Subscribe to our Weekly Podcast Digest</a>.</li> <li>To Ask the Guest a question, or to comment on this episode, email <a href="mailto:podcast@almamatters.io">podcast@almamatters.io.</a></li> <li>Subscribe or Follow our podcasts at any of these locations:, <a href="https://podcasts.apple.com/us/podcast/college-matters-alma-matters/id1507222597" rel="nofollow" target="_blank">Apple Podcasts</a>, <a href="https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy8xYTY3YjcxYy9wb2RjYXN0L3Jzcw==" rel="nofollow" target="_blank">Google Podcasts</a>, <a href="https://open.spotify.com/show/2Us9jUMVMBbA8azD05gAEs" rel="nofollow" target="_blank">Spotify</a>, <a href="https://radiopublic.com/college-matters-alma-matters-8X3ake" rel="nofollow" target="_blank">RadioPublic</a>, <a href="https://www.breaker.audio/college-matters-alma-matters" rel="nofollow" target="_blank">Breaker</a>, <a href="https://anchor.fm/almamatters" rel="nofollow" target="_blank">Anchor</a>.</li> <li>For Transcripts of all our podcasts, visit <a href="https://www.almamatters.io/podcasts/" rel="nofollow" target="_blank">almamatters.io/podcasts</a>.</li></ul>

Liz Brigham on Davidson College’s Jay Hurt Hub: The Entrepreneurial Pursuit.

In this episode, we’re featuring The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College. The Director of the Jay Hurt Hub, Liz Brigham, joins me to share her background and the story of how she made the move with her family back to Davidson to lead the Hurt Hub in building an inclusive community of entrepreneurs and innovators.It’s an innovative and entrepreneurial episode 67 of The Best of LKN podcast. Thanks for joining us, enjoy getting to know Liz Brigham, Director of The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College.The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson CollegeUpcoming eventInnovation Week: Techstars Startup Weekend DavidsonRecommended Books and Podcasts:The 20-Minute VCBrene BrownHit Parade with Chris MolanphySounds OpinionsThe Hard Thing About Hard Things by Ben HorowitzHow the Word is Passed by Clint SmithThe Ted Talk I referenced during our conversation:Sir Ken Robinson - Do Schools Kill Creativity?Support the show

In this episode, we’re featuring The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College. The Director of the Jay Hurt Hub, Liz Brigham, joins me to share her background and the story of how she made the move with her family back to Davidson to lead the Hurt Hub in building an inclusive community of entrepreneurs and innovators.It’s an innovative and entrepreneurial episode 67 of The Best of LKN podcast. Thanks for joining us, enjoy getting to know Liz Brigham, Director of The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College.<a href="https://hurthub.davidson.edu/" rel="nofollow" target="_blank">The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College</a>Upcoming event<a href="https://hurthub.davidson.edu/event/innovation-week-techstars-startup-weekend-davidson" rel="nofollow" target="_blank">Innovation Week: Techstars Startup Weekend Davidson</a> Recommended Books and Podcasts:<a href="https://www.thetwentyminutevc.com/" rel="nofollow" target="_blank">The 20-Minute VC</a><a href="https://brenebrown.com/podcasts/" rel="nofollow" target="_blank">Brene Brown</a><a href="https://slate.com/podcasts/hit-parade" rel="nofollow" target="_blank">Hit Parade with Chris Molanphy</a><a href="https://www.soundopinions.org/" rel="nofollow" target="_blank">Sounds Opinions</a>The Hard Thing About Hard Things by Ben HorowitzHow the Word is Passed by Clint Smith The Ted Talk I referenced during our conversation:<a href="https://www.ted.com/talks/sir_ken_robinson_do_schools_kill_creativity?referrer=playlist-the_most_popular_talks_of_all" rel="nofollow" target="_blank">Sir Ken Robinson - Do Schools Kill Creativity?</a><a href="https://www.paypal.com/paypalme/epicjourneymedia" rel="payment nofollow" target="_blank">Support the show</a>

067: Liz Brigham - Director of The Jay Hurt Hub for Innovation and Entrepreneurship at Davidson College

In this week's episode, I am interviewing Liz Brigham, a dear friend of mine as well as the Manager of Ageless Remedies, a luxury medical spa in Charlotte, NC. I invited her on for a special chat all about creating luxury customer service experiences! She has lots of great tips for building your confidence and designing your services around your customer's true needs. Don't miss this one if you have ever felt nervous about targeting affluent clientele for any reason.   (00:00) – Introduction to this episode(01:02) – Introduction to Liz Brigham(03:36) – How Liz got into the customer service field(06:38) – How Liz integrates team members that fit the company culture(09:48) – Who is Liz’s niche target market(10:56) – How Liz trains her team to be customer-centric(19:12) – Liz explains why referrals are so powerful(21:27) – What role confidentiality plays in luxury businesses(33:29) – The hesitancy around investing in luxury services(37:34) – How to convey trust in your business(46:39) – How to start targeting high-end clientele (51:54) – The number one way to exude confidence in selling your services(01:00:26) – How Liz handled a difficult customer service issue(01:16:28) – Episode Wrap-Up   The rest of the show notes can be found at proorganizerstudio.com/blog/luxury-service

In this week's episode, I am interviewing Liz Brigham, a dear friend of mine as well as the Manager of Ageless Remedies, a luxury medical spa in Charlotte, NC. I invited her on for a special chat all about creating luxury customer service experiences! She has lots of great tips for building your confidence and designing your services around your customer's true needs. Don't miss this one if you have ever felt nervous about targeting affluent clientele for any reason. (00:00) – Introduction to this episode(01:02) – Introduction to Liz Brigham(03:36) – How Liz got into the customer service field(06:38) – How Liz integrates team members that fit the company culture(09:48) – Who is Liz’s niche target market(10:56) – How Liz trains her team to be customer-centric(19:12) – Liz explains why referrals are so powerful(21:27) – What role confidentiality plays in luxury businesses(33:29) – The hesitancy around investing in luxury services(37:34) – How to convey trust in your business(46:39) – How to start targeting high-end clientele (51:54) – The number one way to exude confidence in selling your services(01:00:26) – How Liz handled a difficult customer service issue(01:16:28) – Episode Wrap-Up The rest of the show notes can be found at <a href="proorganizerstudio.com/blog/luxury-service" rel="noopener nofollow" target="_blank">proorganizerstudio.com/blog/luxury-service</a>

17 | Creating a Luxury Experience with Liz Brigham