2 Podcast Episodes
Customer Experience Radio Welcomes: Mark Michelson with CX Talks and Frank Capek with Customer Innovations
Customer Experience Radio Welcomes: Mark Michelson with CX Talks and Frank Capek with Customer Innovations
Aren't we all really in the customer experience business? During the 20+ years in residential real estate and corporate ... Read more
21 Mar 2019
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How Cognitive Design Can Shape The Human Experience (Interview with Frank Capek)
How Cognitive Design Can Shape The Human Experience (Interview with Frank Capek)
We don't perceive the world as it is, but as our brain constructs it. For years, today's guest Frank Capek, founder of C... Read more
13 Feb 2019
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1hr 8mins