Knowledge Rhino's guest appearances

Knowledge Rhino

CX Files

OwlTail

Shane Jackson

Shane Jackson is the founder of Knowledge Rhino. He is based in Sarasota, Florida. Shane is focused on data, analytics, and workforce optimization. In this interview he talks to Peter Ryan about the value of workforce management (WFM) and how critical it is for an efficient CX process. https://www.linkedin.com/in/shaneajacksondata/ https://knowledgerhino.com/

Shane Jackson is the founder of Knowledge Rhino. He is based in Sarasota, Florida. Shane is focused on data, analytics, and workforce optimization. In this interview he talks to Peter Ryan about the value of workforce management (WFM) and how critical it is for an efficient CX process. <a href="https://www.linkedin.com/in/shaneajacksondata/" rel="nofollow" target="_blank">https://www.linkedin.com/in/shaneajacksondata/</a> <a href="https://knowledgerhino.com/" rel="nofollow" target="_blank">https://knowledgerhino.com/</a>