Mauricio Manhaes's guest appearances

Mauricio Manhaes

Service Design Show

Dan Mall

Lauren Currie

Doug Powell

Steve Portigal

Gerry Scullion

Peter Merholz

Hartmut Esslinger

Tricia Wang

Andy Polaine

Jim Kalbach

Joe Pine

Sarah Drummond

Warren Berger

Natalie Kuhn

Sarah Schulman

OwlTail

Did you know every company is already doing service design without even know it? Mauricio Manhaes talks about that in this episode. We also discuss how to asses and evaluate Service Designers and why Service-Dominant Logic has the potential to leap Service Design 10 years ahead.----------------------------------------EPISODE GUIDE1:45 - First encounter with Service Design.3:25 - Who are Service Designers?9:52 - Why Service Design from an economic business cycle perspective?18:12 - How can we define Service Design (from the Service-Dominant logic perspective)?27:19 - Big question: How to get this message across?----------------------------------------RELATED LINKSHuman-Centered is Dead: moving to a Non-Centered era?https://goo.gl/SttSMlUnderstanding Service Design through the Economic Business Cyclehttps://goo.gl/4jcN6rFrom beginning to end: everything is service!https://goo.gl/YMcP8l----------------------------------------MORE EPISODESEnjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshowOFFICIAL YOUTUBE CHANNELEvery episode of the Service Design Show is also available as via the official YouTube channel ➜ youtube.com/servicedesignshow

Did you know every company is already doing service design without even know it? Mauricio Manhaes talks about that in this episode. We also discuss how to asses and evaluate Service Designers and why Service-Dominant Logic has the potential to leap Service Design 10 years ahead. ---------------------------------------- EPISODE GUIDE 1:45 - First encounter with Service Design. 3:25 - Who are Service Designers? 9:52 - Why Service Design from an economic business cycle perspective? 18:12 - How can we define Service Design (from the Service-Dominant logic perspective)? 27:19 - Big question: How to get this message across? ---------------------------------------- RELATED LINKS Human-Centered is Dead: moving to a Non-Centered era? <a href="https://goo.gl/SttSMl" rel="nofollow" target="_blank">https://goo.gl/SttSMl</a> Understanding Service Design through the Economic Business Cycle <a href="https://goo.gl/4jcN6r" rel="nofollow" target="_blank">https://goo.gl/4jcN6r</a> From beginning to end: everything is service! <a href="https://goo.gl/YMcP8l" rel="nofollow" target="_blank">https://goo.gl/YMcP8l</a> ---------------------------------------- MORE EPISODES Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow OFFICIAL YOUTUBE CHANNEL Every episode of the Service Design Show is also available as via the official YouTube channel ➜ <a href="http://youtube.com/servicedesignshow" rel="nofollow" target="_blank">youtube.com/servicedesignshow</a>

Why every company is already doing service design without knowing it / Mauricio Manhaes / Episode 20