Andy Greenawalt's guest appearances

Andy Greenawalt

At the Coalface Podcast - eCommerce Tech & Trends

Happy Market Research Podcast

Forward Obsessed

James Taylor

Seth Godin

David Garcia

Matthew Murphy

Steve Portigal

John Martin

Tom Anderson

Matt Lucas

Don Golden

David Wolfe

Richard Merrick

Nick Graham

Rick West

Jessica Richards

Justin Dry

OwlTail

Join Pete and David as they dive into the world of data analytics with Andy Greenawalt, Founder and CEO of Storyhub.In a world where every company claims to be data-driven, very few decisions are actually ever made using that data Andy has created a new way to decentralize and translate the complicated language of data analytics like no one else.In this interview, learn about Andy's early successes, a happy accident that made one of his companies into a reality, and why having a truly bad day puts every other day into real context.With Andy as your guide, wade through the murky waters of data analytics. Learn why most companies don't know how to use their data, the difficulties of data translation between "Spock" types and "Kirk" types, and why first movers in an industry can often fail.Learn more about StoryHub at https://www.storyhub.ai/A podcast that Andy Recommends: DadPod A book Andy can't live without: Trillion Dollar Coach by Bill CampbellVisit us at Forward Obsessed and join the conversation: www.forwardobsessed.comWe Design Demand. Learn more about Digital Surgeons: www.digitalsurgeons.com

Join Pete and David as they dive into the world of data analytics with Andy Greenawalt, Founder and CEO of<a href="https://www.storyhub.ai/" rel="nofollow" target="_blank"> Storyhub</a>. In a world where every company claims to be data-driven, very few decisions are actually ever made using that data Andy has created a new way to decentralize and translate the complicated language of data analytics like no one else. In this interview, learn about Andy's early successes, a happy accident that made one of his companies into a reality, and why having a truly bad day puts every other day into real context. With Andy as your guide, wade through the murky waters of data analytics. Learn why most companies don't know how to use their data, the difficulties of data translation between "Spock" types and "Kirk" types, and why first movers in an industry can often fail. Learn more about <a href="https://www.storyhub.ai/" rel="nofollow" target="_blank">StoryHub</a> at <a href="https://www.storyhub.ai/" rel="nofollow" target="_blank">https://www.storyhub.ai/</a> A podcast that Andy Recommends:<a href="https://podcasts.apple.com/us/podcast/dadpod-with-charlie-clausen-and-osher-g%C3%BCnsberg/id1483899206" rel="nofollow" target="_blank"> DadPod </a> A book Andy can't live without:<a href="https://www.amazon.com/Trillion-Dollar-Coach-Leadership-Playbook/dp/0062839268/ref=asc_df_0062839268/?tag=hyprod-20&amp;linkCode=df0&amp;hvadid=343191227008&amp;hvpos=&amp;hvnetw=g&amp;hvrand=1683573311603924216&amp;hvpone=&amp;hvptwo=&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=9003367&amp;hvtargid=pla-602093526668&amp;psc=1&amp;tag=&amp;ref=&amp;adgrpid=67797265583&amp;hvpone=&amp;hvptwo=&amp;hvadid=343191227008&amp;hvpos=&amp;hvnetw=g&amp;hvrand=1683573311603924216&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=9003367&amp;hvtargid=pla-602093526668" rel="nofollow" target="_blank"> Trillion Dollar Coach by Bill Campbell</a> Visit us at Forward Obsessed and join the conversation:<a href="https://lp.digitalsurgeons.com/forwardobsessed/" rel="nofollow" target="_blank"> </a><a href="http://www.forwardobsessed.com" rel="nofollow" target="_blank">www.forwardobsessed.com</a> We Design Demand. Learn more about Digital Surgeons:<a href="https://www.digitalsurgeons.com/" rel="nofollow" target="_blank"> www.digitalsurgeons.com</a>

The Future of Data Storytelling with Andy Greenawalt

Andy is the Co-Founder &amp; CEO of Storyhub - https://www.storyhub.ai Storyhub is an 'in-beta' SaaS eCommerce CX intelligence and insights platform that turns data into stories that merchants can easily understand and then act on, in near real time Storyhub essentially helps merchants find, understand and nurture their biggest fans Storyhub gathers customer &amp; brand data from merchant operational systems (eg eCommerce, helpdesk, shipping, returns, reviews, live chat platforms etc) and other data sources , then using AI &amp; NLP weaves it all together into a social timeline like storyboard of insights that tell unique, actionable, internal stories and then creates action points that allow brands to keep their finger on the pulse of their customers Storyhub brings all e-commerce and CX data together, to find the hidden issues behind bad experiences - in one place This storytelling acts much like a human data scientist would but the process is 100% automated In this episode, Jason and Andy discuss the importance of deep customer understanding, respect and appreciation as the catalysts for customer stickiness and brand loyalty

<ul><li>Andy is the Co-Founder &amp; CEO of Storyhub - <a href="https://www.storyhub.ai/" rel="nofollow" target="_blank">https://www.storyhub.ai</a></li> <li>Storyhub is an 'in-beta' SaaS eCommerce CX intelligence and insights platform that turns data into stories that merchants can easily understand and then act on, in near real time</li> <li>Storyhub essentially helps merchants find, understand and nurture their biggest fans</li> <li>Storyhub gathers customer &amp; brand data from merchant operational systems (eg eCommerce, helpdesk, shipping, returns, reviews, live chat platforms etc) and other data sources , then using AI &amp; NLP weaves it all together into a social timeline like storyboard of insights that tell unique, actionable, internal stories and then creates action points that allow brands to keep their finger on the pulse of their customers</li> <li>Storyhub brings all e-commerce and CX data together, to find the hidden issues behind bad experiences - in one place</li> <li>This storytelling acts much like a human data scientist would but the process is 100% automated</li> <li>In this episode, Jason and Andy discuss the importance of deep customer understanding, respect and appreciation as the catalysts for customer stickiness and brand loyalty</li></ul>

E130: Talking eCommerce CX Intelligence, Insights, Happy Customers & Internal Business Storytelling w/ Andy Greenawalt, Storyhub - At the Coalface Podcast - 12 May 2022

Welcome to the 2019 IIEX North America Conference Series. Recorded live in Austin, this series is bringing interviews straight to you from exhibitors and speakers at this year’s event. In this interview, host Jamin Brazil interviews Andy Greenawalt, CEO of OdinAnswers.Contact Andy Online:LinkedInOdinAnswers[00:00]I had a phone conversation with Andy Greenawalt, Odin Answers, the day that they actually rebranded from OdinText to OdinAnswers.  Those of you who don’t know Tom Anderson’s the founder of that company and until recently has been the CEO.  Andy’s assumed the role and begun with a bang.  I’ll say I really liked this conversation, hearing about how OdinText has pivoted based on where the market is right now and where they believe it’s going.  They’re focusing a lot more on what is going out, in other words, where the point of value is and how to get inside of sentiment analysis and how to get to that sentiment analysis and that value to really power business insight.  As always, you can find his information in the show notes.[00:47]  My guest today is Andy Greenawalt with OdinText, and we are live at IIEX in Austin.  How are you today?[00:57]  I’m doing great, doing great.  Great to be in Austin and great to be on the podcast.   [01:01]  Yeah, thanks so much for joining me.  We are sitting here in the beautiful...  like art behind me, right?  It’s not a bad venue.[01:08]  Jackson Pollack went large-scale here. [01:11]Exactly, well done.  What do you guys think about the show so far?[01:15]   I just got here.  So, yes, it is successfully achieved my expectations:  it is a building and everyone is here.  So, I just walked in the door.  It looks fantastic.  [01:27]Well, they have some fun activities that are going one beyond the awesome speakers that they have lined up, one of which is a paint-by-numbers that is actually going on right behind you.  If you’re so inclined, you can take a moment, pick a color; she gives you the corresponding number, and you literally just start.  They did this in Amsterdam for the first time this year.  It was really a cool piece of art, and they actually have down here at the base of the elevator.  So you have to check it out.  I’m like, gosh, if they keep doing this, they’re going to actually develop a pretty cool, kick-ass art collection.    [02:00]  There we go, there we go.[02:01]Market research meets art.  It’s kind of a neat combination.  So, tell me a little bit about what’s going on at OdinText.  [02:07]So, OdinText is now OdinAnswers as of this morning.  And really what that is it’s the pivot from what goes into the thing to what comes out of the thing.  I came out about a year ago.  I was at the Atlanta IIEX.  And in working with these guys over the last year, it was clear that what we were delivering to customers wasn’t text analytics.  It was something else:  it was triangulating on a different piece of information and that’s what really answers is all about; it’s about the intersection between the text, the metrics, and segments – and typically microsegments – that define an answer.      [02:48]I love that.  You guys have been around for quite a while - OdinText and now OdinAnswers.  Give me a little bit of framework for the ideal customer.  Who is buying from you right now?   [03:01]The ideal customer is a digital-first company.  So, we found that, as we looked at our customers, they were most typically digital-first companies.  So, what does that mean?  It means that they’re not making physical products and they’re not selling it through traditional channels.  Digital-first companies that are doing things online have so much more data, richer data, and critically more real-time data that it allows them to take the feedback loop that Answers creates and get it implemented more quickly.  So they can use insights at the rate that we can create them and really...

Welcome to the 2019 IIEX North America Conference Series. Recorded live in Austin, this series is bringing interviews straight to you from exhibitors and speakers at this year’s event. In this interview, host Jamin Brazil interviews Andy Greenawalt, CEO of OdinAnswers. Contact Andy Online: LinkedIn OdinAnswers [00:00] I had a phone conversation with Andy Greenawalt, Odin Answers, the day that they actually rebranded from OdinText to OdinAnswers.  Those of you who don’t know Tom Anderson’s the founder of that company and until recently has been the CEO. Andy’s assumed the role and begun with a bang.  I’ll say I really liked this conversation, hearing about how OdinText has pivoted based on where the market is right now and where they believe it’s going. They’re focusing a lot more on what is going out, in other words, where the point of value is and how to get inside of sentiment analysis and how to get to that sentiment analysis and that value to really power business insight.  As always, you can find his information in the show notes. [00:47]   My guest today is Andy Greenawalt with OdinText, and we are live at IIEX in Austin.  How are you today? [00:57]   I’m doing great, doing great.  Great to be in Austin and great to be on the podcast.    [01:01]   Yeah, thanks so much for joining me.  We are sitting here in the beautiful...  like art behind me, right? It’s not a bad venue. [01:08]   Jackson Pollack went large-scale here. [01:11] Exactly, well done.  What do you guys think about the show so far? [01:15]    I just got here.  So, yes, it is successfully achieved my expectations:  it is a building and everyone is here. So, I just walked in the door.  It looks fantastic. [01:27] Well, they have some fun activities that are going one beyond the awesome speakers that they have lined up, one of which is a paint-by-numbers that is actually going on right behind you.  If you’re so inclined, you can take a moment, pick a color; she gives you the corresponding number, and you literally just start. They did this in Amsterdam for the first time this year. It was really a cool piece of art, and they actually have down here at the base of the elevator.  So you have to check it out. I’m like, gosh, if they keep doing this, they’re going to actually develop a pretty cool, kick-ass art collection.    [02:00]   There we go, there we go. [02:01] Market research meets art.  It’s kind of a neat combination.  So, tell me a little bit about what’s going on at OdinText.   [02:07] So, OdinText is now OdinAnswers as of this morning.  And really what that is it’s the pivot from what goes into the thing to what comes out of the thing.  I came out about a year ago. I was at the Atlanta IIEX. And in working with these guys over the last year, it was clear that what we were delivering to customers wasn’t text analytics.  It was something else: it was triangulating on a different piece of information and that’s what really answers is all about; it’s about the intersection between the text, the metrics, and segments – and typically microsegments – that define an answer.       [02:48] I love that.  You guys have been around for quite a while - OdinText and now OdinAnswers.  Give me a little bit of framework for the ideal customer. Who is buying from you right now?    [03:01] The ideal customer is a digital-first company.  So, we found that, as we looked at our customers, they were most typically digital-first companies.  So, what does that mean? It means that they’re not making physical products and they’re not selling it through traditional channels.  Digital-first companies that are doing things online have so much more data, richer data, and critically more real-time data that it allows them to take the feedback loop that Answers creates and get it implemented more quickly.  So they can use insights at the rate that we can create them and really...

IIeX NA 2019 Conference Series – Andy Greenawalt - OdinAnswers