Andrew Stembridge's guest appearances

Andrew Stembridge

Humans of Hospitality

Hospitality Meets... with Phil Street

Mary Gostelow Girlahead Podcast

Robin Hutson

Stefan Leser

Helen Browning

Jonathan Downey

Chris Norton

James McBride

David Sax

Rob Wilson

Jack Stein

Ben Jackson

Gary Jones

Craig Smith

Tim Hall

Hamish Martin

Chris Davies

OwlTail

Hear him now on, MARY GOSTELOW GIRLAHEAD PODCAST.

Hear him now on, MARY GOSTELOW GIRLAHEAD PODCAST.

Andrew Stembridge - Executive Director at Iconic Luxury Hotels

Chewton Glen

in this Coronavirus special I'm catching up with Andrew, Executive Director of some incredible hotels under the Iconic Luxury Hotels group.  I first met  Andrew on this very only podcast a few months ago.   Since then so much has changed in both of our lives that I wanted to catch up and discuss how he and the business are navigating through the pandemic.  Initially it was thought that the country hotels may ride out the storm as guests looked for long term stays away from the city.  But soon all venues were closed, over 800 of the team are furloughed and Andrew is back to answering phones and walking the corridors of deserted venues. We discuss how this may end and what it will take to trade out the other side, as well as some of the fun ways they are keeping their team engaged during the extended shutdown.  Andrew is a calm and rational chap who shares some good perspectives on what all this means for both his business and the wider industry. 

in this Coronavirus special I'm catching up with Andrew, Executive Director of some incredible hotels under the Iconic Luxury Hotels group.  I first met <a href="https://humansofhospitality.co.uk/episode/061-andrew-stembridge-executive-director-of-iconic-luxury-hotels/" rel="nofollow" target="_blank"> Andrew</a> on this very only podcast a few months ago.   Since then so much has changed in both of our lives that I wanted to catch up and discuss how he and the business are navigating through the pandemic.  Initially it was thought that the country hotels may ride out the storm as guests looked for long term stays away from the city.  But soon all venues were closed, over 800 of the team are furloughed and Andrew is back to answering phones and walking the corridors of deserted venues. We discuss how this may end and what it will take to trade out the other side, as well as some of the fun ways they are keeping their team engaged during the extended shutdown.  Andrew is a calm and rational chap who shares some good perspectives on what all this means for both his business and the wider industry.

#076 CVIRUS SPECIAL - Andrew Stembridge - Chewton Glen

I love the challenges of operating hotels... well, even if I don’t necessarily love them, because it’s really hard, I do at least find them utterly fascinating.  We’ve not been to a hotel for a while, but I so enjoyed chatting to  Gareth Banner from The Ned a fair few episodes ago, I thought it was time to return.  This time, instead of one super huge hotel in the city, we’re taking a look at a few stunning properties spread over a somewhat larger area.  And If you want examples of how hotels can evolve with the times, and bring in new types of guests, without alienating their traditional following, this is the episode for you.      Andrew Stembridge is Executive Director of Iconic Luxury Hotels. They are a small and impressive collection, including The Lygon Arms, a coaching inn that dates back to the 1600s; Cliveden House, a stately home and Chewton Glen, an 18th Century manor house which has enjoyed half a century of award-winning 5 star-hospitality.   As you’ll hear, Chewton Glen has led the way over the decades. It was one of the first hotels in the country to open a spa, in 1990. Under Andrew’s leadership, it has also become very family-friendly, with wonderful tree house lodges (more on those in a moment), the Beehive Kids’ Club, and classes at the hotel’s cookery school, The Kitchen.   And by hosting Chris Evans’ Children in Need events, it's broadened its fanbase even more, and helped to raise millions of pounds along the way.  So how do you introduce so much change, and still maintain the historical spirit  of a place?  Keep listening, and you’ll find out.   

I love the challenges of operating hotels... well, even if I don’t necessarily love them, because it’s really hard, I do at least find them utterly fascinating.  We’ve not been to a hotel for a while, but I so enjoyed chatting to <a href="https://humansofhospitality.co.uk/episode/gareth-banner-the-ned-managing-director-soho-house-sydell-group/" rel="nofollow" target="_blank"> Gareth Banner from The Ned</a> a fair few episodes ago, I thought it was time to return.  This time, instead of one super huge hotel in the city, we’re taking a look at a few stunning properties spread over a somewhat larger area.  And If you want examples of how hotels can evolve with the times, and bring in new types of guests, without alienating their traditional following, this is the episode for you.      Andrew Stembridge is Executive Director of Iconic Luxury Hotels. They are a small and impressive collection, including The Lygon Arms, a coaching inn that dates back to the 1600s; Cliveden House, a stately home and Chewton Glen, an 18th Century manor house which has enjoyed half a century of award-winning 5 star-hospitality.   As you’ll hear, Chewton Glen has led the way over the decades. It was one of the first hotels in the country to open a spa, in 1990. Under Andrew’s leadership, it has also become very family-friendly, with wonderful tree house lodges (more on those in a moment), the Beehive Kids’ Club, and classes at the hotel’s cookery school, The Kitchen.   And by hosting Chris Evans’ Children in Need events, it's broadened its fanbase even more, and helped to raise millions of pounds along the way.  So how do you introduce so much change, and still maintain the historical spirit  of a place?  Keep listening, and you’ll find out.

#061 Andrew Stembridge - Executive Director of Iconic Luxury Hotels