5 Podcast Episodes
S53E4 - The Slow Death of Customer Service, with Adam Alfia
S53E4 - The Slow Death of Customer Service, with Adam Alfia
In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Adam Alfia about the slow death of customer service.Ada... Read more
1 Feb 2023
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36mins
Adam Alfia: Disrupting the CX Industry with Real Time Feedback
Adam Alfia: Disrupting the CX Industry with Real Time Feedback
Our guest today is Adam Alfia, a serial entrepreneur, and the Founder & Managing Director at Real Time Feedback. Rea... Read more
31 Jan 2023
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24mins
Adam Alfia, Real Time Feedback
Adam Alfia, Real Time Feedback
We are back for another interview on Unlocking Your World of Creativity. Today Mark traveled over to Dallas-FortWorth to... Read more
2 Jan 2023
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23mins
Convenient Customer Feedback In Realtime Featuring Adam Alfia
Convenient Customer Feedback In Realtime Featuring Adam Alfia
How to Use Customer Feedback to Improve PerformanceShep Hyken interviews Adam Alfia, co-founder of Feedback. He has a fi... Read more
28 Jun 2022
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27mins
Episode 29: Adam Alfia
Episode 29: Adam Alfia
On today's episode of 'Legends in Leadership' we welcome Adam Alfia. He is the Managing Director of Mystar, Maestro, Ave... Read more
9 May 2019
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28mins