Stefan Osthaus's guest appearances

Stefan Osthaus

CX Files

peopleHum's Podcast

All Things Considered CX with Bob Azman

Jeff Sheehan

Dan Pontefract

Annette Franz

Jason Treu

David Thomas

Brad Smart

Denise Reed

Kathy Caprino

Joey Price

Jim Stroud

Hannah Morgan

Mark Hamill

Jamie Metzl

Cheryl Cran

Lou Adler

OwlTail

Stefan Osthaus talks to peopleHum about the shift in leadership style from performance-driven to sentiment-driven. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!

<p>Stefan Osthaus talks to peopleHum about the shift in leadership style from performance-driven to sentiment-driven. Listen to the entire episode to know more. If you like the podcast, please follow the channel, so we could keep producing more content like this!</p>

From performance-driven leadership to sentiment-driven leadership ft. Stefan Osthaus

Stefan has been a leader in Fortune 500 companies and an advisor to multinational organizations for more than 20 years. His passion and expertise have helped improve the experiences of millions of citizens, half a billion customers and hundreds of thousands of employees around the globe. As a thought leader and advisor, Stefan helps government entities and global organizations in B2B and B2C become more customer centric and more employee centric. As the president of the Customer Institute, Stefan and his global board of directors set the gold standard in customer experience and provide the recognition for excellence in the world of customer centricity.

<p>Stefan has been a leader in Fortune 500 companies and an advisor to multinational organizations for more than 20 years. His passion and expertise have helped improve the experiences of millions of citizens, half a billion customers and hundreds of thousands of employees around the globe. As a thought leader and advisor, Stefan helps government entities and global organizations in B2B and B2C become more customer centric and more employee centric. As the president of the Customer Institute, Stefan and his global board of directors set the gold standard in customer experience and provide the recognition for excellence in the world of customer centricity.</p>

Stefan Osthaus, The Customer Institute