Ranked #1
How Drift’s Marketing Ops Team Got 18% Of Its Time Back (With Drift's Adam Schoenfeld and Lynn Tan)
How Drift’s Marketing Ops Team Got 18% Of Its Time Back (With Drift's Adam Schoenfeld and Lynn Tan)
Imagine you are inviting a friend to a party. You call them up, tell them all of these amazing things about the party, a... Read more
26 Nov 2019
•
32mins
Ranked #2
Metrics are Meaningless without Segments with Brett Queener, VC and Former Salesforce EVP
Metrics are Meaningless without Segments with Brett Queener, VC and Former Salesforce EVP
On this episode of #Operations, host Sean Lane sits down with VC and former Salesforce EVP and GM, Brett Queener. Queene... Read more
12 Sep 2019
•
38mins
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Ranked #3
Imperfection Is Commitment’s Secret Weapon With Flywheel COO Karen Borchert
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It’s that time of year when everyone is taking stock of what they accomplished (and didn't accomplish) this year, and we... Read more
4 Dec 2019
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Ranked #4
How to Build a RevOps Team from Scratch (with Eventbrite's Sylvia Kainz)
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Ranked #5
How to Think Deeply About Problems with Bloomreach's Ian Mesey
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Ian Mesey spent years in consulting until he made the switch to the practitioner side...and landed smack in the middle o... Read more
26 Nov 2019
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Ranked #6
What's the Dollar Impact of Ops? (with GoNimbly CEO Jason Reichl)
What's the Dollar Impact of Ops? (with GoNimbly CEO Jason Reichl)
Imagine you had access to data points on the way dozens of companies operate – instead of just the one you work at. You’... Read more
26 Nov 2019
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42mins
Ranked #7
The Biggest Mistake That Ops Teams Make
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•
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Ranked #8
Don't Optimize for the Short-Term with Gusto's Cole Schofield
Don't Optimize for the Short-Term with Gusto's Cole Schofield
On this episode of Operations, Sean interviews a post-sale ops pro focused on customer operations. Together they talk ab... Read more
12 Sep 2019
•
27mins
Ranked #9
Inside Salesforce’s Annual Planning Process with Bala Balabaskaran (aka The Guy Who Built It)
Inside Salesforce’s Annual Planning Process with Bala Balabaskaran (aka The Guy Who Built It)
On this episode of Operations, Sean goes back in time – to 2012, to be exact – when special guest Bala Balabaskaran firs... Read more
12 Sep 2019
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39mins
Ranked #10
Creating Operational Scale to Drive Revenue with FunnelCake's Marko Savic
Creating Operational Scale to Drive Revenue with FunnelCake's Marko Savic
These days, the market is exploding with tools aimed at operations teams. So on this episode of Operations, Sean sits do... Read more
12 Sep 2019
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20mins
Ranked #11
Apple Product Launches and 10,000 Handwritten Notes with Michelle Palleschi (COO of Sendoso)
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On this episode of Operations, Sean interviews Michelle Palleschi, the COO of Sendoso, the world's first sending platfor... Read more
12 Sep 2019
•
31mins
Ranked #12
Ranked #13
Anatomy of a Scale-Up with Jason Holmes (COO of Showpad)
Anatomy of a Scale-Up with Jason Holmes (COO of Showpad)
A scale-up is typically a company that has found product-market fit, has created more specialized roles within an organi... Read more
12 Sep 2019
•
33mins
Ranked #14
LIVE from HYPERGROWTH: Lessons from a Serial Operator (with RapidMiner's Heidi Rawding)
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You hear a lot about serial entrepreneurs. But in this Operations episode, Sean sits down with a serial operator. Heidi ... Read more
26 Nov 2019
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23mins
Ranked #15
#throwback Inside Salesforce’s Annual Planning Process with Bala Balabaskaran (aka The Guy Who Built It)
#throwback Inside Salesforce’s Annual Planning Process with Bala Balabaskaran (aka The Guy Who Built It)
It's annual planning time, so we decided to throw it back to one of our earliest episodes all about the annual planning ... Read more
13 Dec 2019
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40mins
Ranked #16
The Difference Between Operating and Operations (With Banza's Mike Tarullo)
The Difference Between Operating and Operations (With Banza's Mike Tarullo)
For most of this show’s history, we’ve looked under the hood of software companies. But on this episode, we’re doing som... Read more
24 Jan 2020
•
28mins
Ranked #17
Why Ops Pros Should Learn to Code with SifData's Kyle Morris
Why Ops Pros Should Learn to Code with SifData's Kyle Morris
On this episode of Operations, Sean chats with Kyle Morris about his unique path into ops. Kyle was an Army Ranger for f... Read more
12 Sep 2019
•
36mins
Ranked #18
Why Your Operations Team Is More Like Your Product Team Than You Think (With Drift's Tim O'Brien)
Why Your Operations Team Is More Like Your Product Team Than You Think (With Drift's Tim O'Brien)
Let's face it... everyone thinks their team is special. Everyone thinks their problems are unique. But the truth is that... Read more
10 Jan 2020
•
34mins
Ranked #19
The 3-Step Process To Cleaning Out Your Operations Closet
The 3-Step Process To Cleaning Out Your Operations Closet
When you were a kid and your parents told you to clean your room, were you one of those kids who just stuffed everything... Read more
7 Feb 2020
•
12mins
Ranked #20
Why Behavioral Science Is The Key To Building Your Operations Team (With Predictive Index's Maribel Olvera)
Why Behavioral Science Is The Key To Building Your Operations Team (With Predictive Index's Maribel Olvera)
How much time are you spending thinking strategically about the talent on your team? If you’re Maribel Olvera (SVP, Oper... Read more
26 Nov 2019
•
35mins
