Cover image of Talkin' CRM

Talkin' CRM

Hear the rock stars of digital spill their secrets to getting, keeping, and growing customers. Join Colin Brogan and Megan Heuer and their guests as they dish on the latest in digital marketing, CX, d... Read more

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Yuri Vedenin, Founder, UXPressia Talks Future of Journey Mapping Software

Yuri Vedenin, Founder, UXPressia Talks Future of Journey Mapping Software

Join our hosts Megan Heuer and Colin Brogan in a discussion of journey mapping actionability with UXPressia Founder Yuri... Read more

19 Jun 2021

31mins

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Customer Advocacy 2.0 With Deena Zenyk and Liz Richardson of the Captivate Collective

Customer Advocacy 2.0 With Deena Zenyk and Liz Richardson of the Captivate Collective

Hear the founders of the Captivate Collective discuss the new generation of customer advocacy programs that go beyond "T... Read more

21 Apr 2021

34mins

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Richard Owen on Predicting Customer Success: Talkin CRM S02E02

Richard Owen on Predicting Customer Success: Talkin CRM S02E02

Colin Brogan and Megan Heuer interview Richard Owen, Net Promoter Score - NPS - pioneer, and Founder of predictive analy... Read more

31 Mar 2021

31mins

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Talkin' CRM S02E01

Talkin' CRM S02E01

This week, Megan Heuer and I interview an amazing duo Ashleigh Cook and Jay Gaines and boy did they bring it! Come for ... Read more

5 Mar 2021

34mins

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