10 New ROI’s: Guarantee sustainable commercial success
10 New ROI’s: Guarantee sustainable commercial success
Martin shares his 10 new ROIs that consider what truly matters to consumers and how businesses can proactively build lif... Read more
9 Jul 2023
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33mins
The Rise of Marketplaces: How They're Changing the Way Consumers Shop
The Rise of Marketplaces: How They're Changing the Way Consumers Shop
Martin is joined by his usual panel guests to discuss their current views and life experiences with the ongoing economic... Read more
28 Apr 2023
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38mins
Employee First: The importance of the people in any business
Employee First: The importance of the people in any business
Martin is joined by his regular panelists Leila and Dave as well as special guest, CEO of LK Bennett, Darren Topp. They ... Read more
19 Feb 2023
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45mins
Prioritising Values Over Value - How purpose is driving consumer decisions
Prioritising Values Over Value - How purpose is driving consumer decisions
Martin welcomes his panelists from the public, Marie-Clare, Leila, and Dave to find out how they are feeling about their... Read more
22 Jan 2023
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38mins
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Loyalty: What Turns Customers Into Fans?
Loyalty: What Turns Customers Into Fans?
Martin is joined by his usual panel guests Marie-Clare, Leila and Dave to delve into how brand loyalty plays into their ... Read more
14 Dec 2022
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41mins
The Conscious Consumer: How Have Buying Habits Changed
The Conscious Consumer: How Have Buying Habits Changed
Martin is joined by his regular team of panelists who continue to share their update on the impact of the economic and e... Read more
24 Nov 2022
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53mins
Online customer service: The good, the bad and the ugly
Online customer service: The good, the bad and the ugly
Martin is joined again by the consumer panelists Dave and Marie-Claire. In episode 4, Martin and his guests discuss thei... Read more
9 Oct 2022
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36mins
How Brands and Consumers are Experiencing Last Mile Delivery - Panel Discussion
How Brands and Consumers are Experiencing Last Mile Delivery - Panel Discussion
Martin is joined again by the consumer panelists Dave, Leila and Marie-Claire. In episode 3, they chat about the the ong... Read more
4 Sep 2022
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44mins
The Future of the High Street - Panel Discussion
The Future of the High Street - Panel Discussion
Martin is joined again by the consumer panelists. In episode 2, they chat about the evolution of the high street in the ... Read more
15 Aug 2022
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43mins
Changes in consumer behaviour and stories of customer experience - Panel Discussion
Changes in consumer behaviour and stories of customer experience - Panel Discussion
Martin launches a new season of the Consumer Focus podcast with a new format. Each episode Martin will be joined by a pa... Read more
13 Jul 2022
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45mins
