Maria Aretoulaki's guest appearances

Maria Aretoulaki

VUX World

Data Futurology - Leadership And Strategy in Artificial Intelligence, Machine Learning, Data Science

Boundless

Scott Taylor

Elliot Smith

Matt Smith

Bruce Daisley

Ryan Moore

David Wood

Bob Barker

Paul Levy

Robert Scoble

Chester Elton

Mark Thompson

Andrew Bastawrous

Martin Ford

Milton Keynes

David Diaz

OwlTail

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria Aretoulaki to find out exactly what conversation analysis is, why it matters and how she would use it for a new project. Maria is the Director at DialogCONNECTION Ltd and she works with GlobalLogic (a HITACHI Group company) where she’s SME for ML/AI, design-led and data-driven Voice &amp; Conversational AI (VOCAI) and VUI and CUI Design, and a Coordinator of the Web3 and Blockchain CoE. Maria is a true veteran of conversational AI, so it was fantastic to chat with her! 00:00 Start 00:20 Maria's Introduction 02:38 Maria's VUI experience 05:33 30 seconds, go! 07:01 On 'copywriting' as a term for conversation design 08:45 What would you call the craft of utterance writing? 12:18 what surprised you most when you started designing conversations? 15:04 Customers creatively swearing at bots 17:09 What is conversation analysis? 22:03 What is ontology? 26:33 Ontology of human experience 30:10 Where would you expect to use conversation analysis in a new project? 33:10 What would you look for in the data? 36:09 Are recordings better than transcriptions? 38:48 Do transcriptions give enough detail? 43:20 How much detail is enough? 44:48 TTS and voice talent 48:08 Should conversation analysis adapt to different modalities? 51:58 Are ontologies intents? 53:51 Where can people learn more about conversation analysis? 57:51 Where can people follow you? Hosted on Acast. See acast.com/privacy for more information.

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria Aretoulaki to find out exactly what conversation analysis is, why it matters and how she would use it for a new project. Maria is the Director at DialogCONNECTION Ltd and she works with GlobalLogic (a HITACHI Group company) where she’s SME for ML/AI, design-led and data-driven Voice &amp; Conversational AI (VOCAI) and VUI and CUI Design, and a Coordinator of the Web3 and Blockchain CoE. Maria is a true veteran of conversational AI, so it was fantastic to chat with her! 00:00 Start 00:20 Maria's Introduction 02:38 Maria's VUI experience 05:33 30 seconds, go! 07:01 On 'copywriting' as a term for conversation design 08:45 What would you call the craft of utterance writing? 12:18 what surprised you most when you started designing conversations? 15:04 Customers creatively swearing at bots 17:09 What is conversation analysis? 22:03 What is ontology? 26:33 Ontology of human experience 30:10 Where would you expect to use conversation analysis in a new project? 33:10 What would you look for in the data? 36:09 Are recordings better than transcriptions? 38:48 Do transcriptions give enough detail? 43:20 How much detail is enough? 44:48 TTS and voice talent 48:08 Should conversation analysis adapt to different modalities? 51:58 Are ontologies intents? 53:51 Where can people learn more about conversation analysis? 57:51 Where can people follow you? Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for more information.

Conversations Squared #5 - Dr Maria Aretoulaki

DialogCONNECTION was founded in 2008 by our Director and Lead Consultant, Dr. Maria Aretoulaki. Maria has been designing Speech IVRs and Voice User Interfaces (VUIs) since 1996, long before Voice Assistants, but also before telephone self-service was mainstream. She got into Voice through a Post-Doc in Spoken Dialogue Management for Speech recognition applications, after having got a PhD and an MSc in NLP and Machine Learning and a BA (Hons) in Linguistics &amp; English. In this episode, Dr. Maria explains how she started in the data space. When looking through the list of available master's degrees, she found one in machine translation and was utterly fascinated. Dr. Maria learned how to translate Spanish sentences into English sentences using machine translation. There are all sorts of rules and contexts that the machine needs to learn. For instance, because language is complex, it's difficult for a machine to pick out which sentences belong in the summary of an article. Humans can't even all agree on which sentences belong in a summary!  Quotes:  “[To start your own company] You're never that prepared.”  “Usually we were approaching people to do a project, but rarely would "go live" materialise.”  “Flexibility, multitasking and resilience are the main lessons.”  “How you formulate a question is really important.”  “But also you get an insight into things you haven't even thought about.”  “Every single connection is valuable”    Read the full episode summary here: Episode #122 Enjoy the show!  ---   Send in a voice message: https://podcasters.spotify.com/pod/show/datafuturology/message

DialogCONNECTION was founded in 2008 by our Director and Lead Consultant, Dr. Maria Aretoulaki. Maria has been designing Speech IVRs and Voice User Interfaces (VUIs) since 1996, long before Voice Assistants, but also before telephone self-service was mainstream. She got into Voice through a Post-Doc in Spoken Dialogue Management for Speech recognition applications, after having got a PhD and an MSc in NLP and Machine Learning and a BA (Hons) in Linguistics &amp; English. In this episode, Dr. Maria explains how she started in the data space. When looking through the list of available master's degrees, she found one in machine translation and was utterly fascinated. Dr. Maria learned how to translate Spanish sentences into English sentences using machine translation. There are all sorts of rules and contexts that the machine needs to learn. For instance, because language is complex, it's difficult for a machine to pick out which sentences belong in the summary of an article. Humans can't even all agree on which sentences belong in a summary! Quotes: <ul> <li>“[To start your own company] You're never that prepared.” </li> <li>“Usually we were approaching people to do a project, but rarely would "go live" materialise.” </li> <li>“Flexibility, multitasking and resilience are the main lessons.” </li> <li>“How you formulate a question is really important.” </li> <li>“But also you get an insight into things you haven't even thought about.” </li> <li>“Every single connection is valuable” </li> </ul> Read the full episode summary here: <a href="//www.datafuturology.com/podcast/2020/6/26/122-optimising-conversational-ai-dialogue-systems-with-dr-maria-aretoulaki-ceo" rel="nofollow" target="_blank">Episode #122</a> Enjoy the show! --- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/datafuturology/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/datafuturology/message</a>

#122 Optimising Conversational AI Dialogue Systems with Dr. Maria Aretoulaki - CEO

“My data is being used and exploited, and I can do nothing about it. We need to modernise the legal system. Apart from all the ethical, moral discussions that need to be made, we need a legal system that takes into consideration the fact that intelligence doesn't need to be visible to be acting against me.” This is a conversation with Dr Maria Aretoulaki. Maria is a Speech and Language technologies Consultant with a Post-Doc in Spoken Dialogue Management, a PhD in Automatic Text Summarisation, an M.Sc. in Machine Translation, and a B.A. in Linguistics. Maria is the founder and Director of DialogCONNECTION, a Voice User Interface (VUI) Design consultancy. In this episode, Maria discusses how data will live on eternally and how it might carry us individually with it. She explains why she has a problem with the way that Big Tech collects and uses data and what we can do about it.

“My data is being used and exploited, and I can do nothing about it. We need to modernise the legal system. Apart from all the ethical, moral discussions that need to be made, we need a legal system that takes into consideration the fact that intelligence doesn't need to be visible to be acting against me.” This is a conversation with Dr Maria Aretoulaki. Maria is a Speech and Language technologies Consultant with a Post-Doc in Spoken Dialogue Management, a PhD in Automatic Text Summarisation, an <a href="http://M.Sc" rel="nofollow" target="_blank">M.Sc</a>. in Machine Translation, and a B.A. in Linguistics. Maria is the founder and Director of DialogCONNECTION, a Voice User Interface (VUI) Design consultancy. In this episode, Maria discusses how data will live on eternally and how it might carry us individually with it. She explains why she has a problem with the way that Big Tech collects and uses data and what we can do about it.

EP48: Dr. Maria Aretoulaki, AI Voice Expert: The immortality of data