Donna Josephson's guest appearances

Donna Josephson

Tastemakers Podcast

Leaders in Customer Loyalty, Powered by Loyalty360

Restaurants Reinvented: Putting Growth Back on the Menu

Jodie Conrad

Brian Hipsher

Paul Macaluso

Papa John

Matt Smith

Chris Simms

Joe Koss

David Morton

Richard Jones

Jessica Smith

John Nash

Luke Smith

Roy Rogers

Tom Nichols

Gary Goodman

OwlTail

Donna Josephson is a senior vice president and chief marketing officer of Corner Bakery, a fast-casual restaurant, serving kitchen oriented, crafted breakfast, lunch dinners, and catering as well.Corner Bakery started as a small neighborhood bakery on a corner in downtown Chicago creating artisan breads and freshly baked sweets, and now they are operating in 23 states.Mark Johnson, CEO of Loyalty360, had the chance to speak with Josephson about Corner Bakery’s customer engagement programs.

Donna Josephson is a senior vice president and chief marketing officer of Corner Bakery, a fast-casual restaurant, serving kitchen oriented, crafted breakfast, lunch dinners, and catering as well.Corner Bakery started as a small neighborhood bakery on a corner in downtown Chicago creating artisan breads and freshly baked sweets, and now they are operating in 23 states.Mark Johnson, CEO of Loyalty360, had the chance to speak with Josephson about Corner Bakery’s customer engagement programs.

Donna Josephson, SVP & CMO, Corner Bakery

The plan was for Donna Josephson to be a stay-at-home mom. But when Chick-fil-A recruited her for a grassroots marketing and training role that plan quickly dissipated. Now, five restaurant brands later, she’s the Chief Marketing Officer of Corner Bakery.In this episode of Restaurants Reinvented, Jen Kern interviews Donna about her atypical entry into the industry, the lessons she’s learned about teamwork, and how Corner Bakery is adapting its business model to facilitate good customer experience during a pandemic. Donna also explains the importance of marketing and operators/franchisees working closely together, while pushing for new ideas others might not think possible. She stresses the value of cross-functional teams and for marketers to embrace all aspects of the operation - from product R&amp;D to interior design.  Key Resources: Donna on Twitter &amp; LinkedIn Applebee's Wendy's McAlisters's Deli Fazoli's 

The plan was for Donna Josephson to be a stay-at-home mom. But when <a href="https://www.chick-fil-a.com/" rel="nofollow" target="_blank">Chick-fil-A </a>recruited her for a grassroots marketing and training role that plan quickly dissipated. Now, five restaurant brands later, she’s the Chief Marketing Officer of <a href="https://www.cornerbakerycafe.com/" rel="nofollow" target="_blank">Corner Bakery.</a>In this episode of Restaurants Reinvented, Jen Kern interviews Donna about her atypical entry into the industry, the lessons she’s learned about teamwork, and how Corner Bakery is adapting its business model to facilitate good customer experience during a pandemic. Donna also explains the importance of marketing and operators/franchisees working closely together, while pushing for new ideas others might not think possible. She stresses the value of cross-functional teams and for marketers to embrace all aspects of the operation - from product R&amp;D to interior design.  Key Resources: Donna on <a href="https://twitter.com/dojo827?lang=en" rel="nofollow" target="_blank">Twitter</a> &amp; <a href="https://www.linkedin.com/in/donnajosephson" rel="nofollow" target="_blank">LinkedIn</a> <a href="https://www.applebees.com" rel="nofollow" target="_blank">Applebee's </a> <a href="https://www.wendys.com/home" rel="nofollow" target="_blank">Wendy's </a> <a href="https://www.mcalistersdeli.com/" rel="nofollow" target="_blank">McAlisters's Deli </a> <a href="https://www.fazolis.com/" rel="nofollow" target="_blank">Fazoli's </a>

Pushing for a Better Customer Experience - Donna Josephson, Corner Bakery 

This is a conversation with Donna Spangler-Josephson, the Chief Marketing Officer at Corner Bakery. Donna had leadership roles at Chick-fil-a, Applebee’s, and Wendy’s, and was CMO of McAlister’s Deli and Fazoli’s. This episode was recorded at the Restaurant Leadership Conference. Enjoy!

This is a conversation with Donna Spangler-Josephson, the Chief Marketing Officer at Corner Bakery. Donna had leadership roles at Chick-fil-a, Applebee’s, and Wendy’s, and was CMO of McAlister’s Deli and Fazoli’s. This episode was recorded at the Restaurant Leadership Conference. Enjoy!

Corner Bakery - Donna Josephson